My husband and I had been looking forward to shopping at The Patio to look for outdoor furniture…read morefor when our home renovation is complete. They open at noon, which worked for us. We made arrangements to be there late afternoon. Upon entering the store, it was extremely warm, which is understandable as the temperature outside was reaching 107 degrees. What we did not expect was the icy reception from the owner and his staff. We were never greeted the entire time we were looking at the furniture. We were there a good 10 minutes, but enough was enough. It was time to leave. We can shop elsewhere where common courtesy goes hand-in-hand with good customer service. The furniture was outrageously expensive too. I do not recommend The Patio, and we will be taking our business elsewhere.

I ordered a sofa and chair from The Patio. They were delivered today and they are exactly what I…read morewanted. Not only is the furniture beautiful Jason the owner and his son delivered the furniture... and hauled away the old furniture. It doesn't get better than that ! I would recommend this place to everyone! Thanks to the Malooly family for going beyond just making a sale!

Once you sign for the furniture, you're basically on your own waiting for feedback. We were told…read morethat we would get our furniture in two weeks, which wasn't not true. After waiting two weeks, it was incredibly hard to get a hold of the Salesperson. It was always his day off or he would get back to me after he was with his customers. The texts from the salesman would come in at midnight or at seven in the morning, which I think is very inappropriate. The texts were always very vague and he never knew when the furniture would be in. It took an act Congress to get a hold of a manager and cancel the furniture. To be honest with you buying furniture nowadays is more like going to a used car lot. They play these waiting games at some of the businesses to where you out and haggle with pricing at others. The price here was not discounted and they said that the furniture here never gets discounted. With this being said we expected much better service.

Cynthia was soooo extremely helpful and friendly! She walked me through, step by step on the…read morevarious colors, trims, and fabrics available for the sectional that I am veryyyy interested in. I'll keep my fingers crossed that all goes smoothly if I select the one I want! Lol! 5/5

They were extremely busy today, and they had only one cashier, and she was stuck at the register…read morefor over 10 minutes with one customer! Don't know what happened, but we finally were able to pay and leave.

Stock soo good and good guarantees and low prices lot locations y good customer serviceread more

I came here looking for fabric to upholster an ottoman that I'm working on, and I found the perfect…read moretrim and fabric! What was best was that it was on clearance! I love Hobby Lobby and come as often as my wallet allows! Lol Safety protocols followed, and the store is always impeccable! Parking is also great because I always find parking close to the entrance!

Please consider on an express lane on SALE Days ! I only…read moreneeded 2 items and stood in line for 45 minutes ! 90 % Sales are great ! But not all of us go in for basket fulls . Thank You Isela Saldañ Montalvo

I found this furniture shop after a failed negotiation with few furniture stores in El Paso,. I…read morecame upon this shop by chance. It does not look glamorous but the service, the selection and the prices more than makeup for it. These guys source their furniture from the same name-brand furniture manufacturers as everyone else - I know this because when they brought my furniture and started setting it up, I noticed the big manufacturer label on the factory boxes. I DONT HAVE CREDIT AND STILL BOUGHT MY FURNITURE THROUGH THEIR NO CREDIT CHECK FINANCING!!! yeeees nooo credit at all just with my bank information..loved the service but most of all i loved my furniture!! I will happily buy from these guys again and I have recommended them to my friends already. Glad I found this shop accidentally :)

I would give this company ZERO stars, if I could!!! Yes,…read moretheir furniture and stock are of good quality. HOWEVER, their customer service is TERRIBLE. My family and I purchased a sofa and a 5-piece dining set this past Saturday, January 18th. We were given a deal by the owner, Ely, himself. An invoice was written, we paid, verbally agreed on the delivery, and we were done & out the door! He said my sofa would be delivered that following Monday (in 2 days), while my dining set would be delivered that Wednesday (in 4 days). It is now Thursday, Jan. 30th, and I am still here, dining set-less. I called them diligently, and every day, they had a new excuse: ohhh our truck broke down & it had to get towed; OR the distributor ordered the wrong set; OR the owner, Ely, told me it was on its way but "OH by the way, we're sending you a different table from what you ordered because the one you wanted didn't come in"; OR they just never called or showed up when they were supposed to. WHO DOES THAT?! Who just tells the customer THAT HAS ALREADY PAID IN FULL that they're gonna get sent a replacement dining set because the one they paid for didn't come into the factory that day. WTF IS WRONG WITH YOU?! What kind of businessman are you, and what kind of ethics does your company abide by?? NONE, apparently. So I finally just spoke with them now and SUPPOSEDLY their distributor stopped making the table I ordered. HOW CONVENIENT. And when I speak with them, they speak in such a condescending tone too, claiming I didn't like what they sent, even though it's "sooo beautiful and even more expensive" than what I originally ordered. I DON'T CARE IF IT'S HAND-CRAFTED IN GOLD BY POPE JULIUS II HIMSELF -- I ORDERED WHAT I ORDERED & I DON'T NEED ANYONE TELLING ME A REPLACEMENT IS JUST AS GOOD. The customer should always be right, especially a PAYING customer. I held up my end of the bargain, but obviously, Ely Arreola and The New Venetian Furniture Outlet canNOT. DO NOT BUY FROM THEM. HORRIBLE businesspeople who do NOT by ANY means honor their word or try to accommodate the customer's concerns at all!!! I can't stress enough how horrendous my experience with them was. UGHHH GOOD RIDDANCE!!!

Just that the employees get in the way of people who are trying to browse the isles . Please have…read morethem not crowd thanks

I just moved here a month ago and its my first time coming to this store. When I finished browsing,…read moreI stood in line waiting for an associate. I noticed the self check out lines but I wanted to ask an associate about store programs/deals/subscriptions as I am a frequent thrift store visitor and this store is new to me. I observed a man standing behind the jewelry section and I kept waving at him in a friendly manner suggesting I needed assistance. After 20 minutes of being ignored, he finally asked if I was "lost or something." I asked if I could check out with an associate and he stated, "we don't have staff for that go on the self check out." I noticed a woman had also been waiting for help at a self check out station and she never received help so she walked out. I walked to the next available station and I realized I couldn't understand the system so I requested for help on the monitor which made the station number blink. As I waited, I observed 2 women at the station behind me checking out items (or so I thought). One of them starred at me the entire time I stood there but didn't think much of it. After another 10 minutes of receiving no help, I moved over to another register and figured the system out. As I'm finishing up and recovering my receipt, I begin to walk out when the lady that was starting at me earlier when I needed help, approaches me and asks me to leave the hangers at the register. I asked, if she saw I needed help earlier, why didn't she advise me she was with a client but could help me at her earlier convenience?? She just stood there and watched me struggle. She rolled her eyes and walked away towards the gentleman standing behind the jewelry section to begin a conversation. I was so agitated by the lack of courtesy, lack of customer service, lack of staff it seems as I never saw any staff on the floor, and the atmosphere did not feel welcoming. Overall terrible experience at this location.

The service at the showroom was good at the time of purchase. That was about it. They didn't…read moredeliver when they said. The delivery guys were the worst. At the showroom they said and even promised they would take our old couch. We even told them if not we would not be buying. They agreed. It was a whole different story once they had their money. The delivery guys refused to take the old couch and even threatened to call police if we didn't sign the paperwork. We called the store and they said they never promised. Too bad for them we were going to buy the rest of the living room set and a dining room set too oh well I'm never going back.

Awesome service! Kendall was extremely helpful and knowledgeable. I truly recommend her serviceread more

The place where Mattress meets NASA technology and where service brings you to the moon and…read moresometimes back to planet earth. MF offers a great selection of mattresses with numerous options for all budget. Mr. Philip White and his crew are smooth mattressnaut who understand the art of sleeping. Bought two Temper-Pedic and I have to say it dramatically improved my sleep experience. Not the most comfortable but really absorbs your entire body and deals effectively with body aches. Many financing options are a available, but catch 22 don't miss a payment, otherwise you will be hot with a 30 percent interest charge.

Stay the hell away from this store. This place is a disgusting scam. They lure you in with fake…read morepromotions and "deals," then rob you blind. They told me I'd start paying in six months--LIES. In less than three months, my bank account was hit with double the amount. They are professional thieves, nothing more. Their so-called "mattress deals" are a complete joke--cheap garbage at inflated prices, sold with the sole purpose of ripping you off. This isn't just misleading, it's criminal. I wouldn't wish this experience on anyone. Shut this place down already!