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El Paso, TX

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Daiso

5.0 (1 review)
Open • 10:00 am - 9:00 pm

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3 months ago

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Ross Dress for Less

Ross Dress for Less

2.1(16 reviews)
1.6 mi
•$

So I have mixed emotions about this Ross. So I guess let's start with the good stuff. They do have…read morea great variety of items. I know I can always go here and find something I need or even something I didn't plan on getting! The thing is...this place has gone down hill when it comes to a lot of things. One of the biggest things is it's cleanliness. The minute you walk in, you just feel dirty. I don't know what it is but it did not used to be like that. The racks are not the best organized either. It definitely feels like a different Ross and it's a shame because it used to be one of our favorites. We still go when we need to find something but it's not our first choice. We would rather go to the one at West Towne or make the drive to the one at Bassett Center.

Honestly such a horrible experience. I've come to this Ross before to grab decor for my Airbnb in…read morethe area, but this store was just not it. The man checking me out (a Hispanic guy who they said was the manager) didn't bag a single thing. He handed me each item to throw back into the cart--which you can't even take outside. When I asked if he could bag them, he said no, claiming he didn't have bags... even though they were right there and I had just seen him use them for other people. I bought over 10 items and had to bag everything myself while he just stood there watching. It was honestly humiliating doing that in front of everyone. Another employee came to help, but when I asked to speak to the manager, they said it was him--and he just ignored me completely, talking to someone behind the counter like I wasn't even there. I've worked in customer service before, and this was just not okay. When I asked for names to report what happened, they said they couldn't give them out "due to policy." I left feeling disrespected and embarrassed. Not the kind of experience anyone should have.

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Ross Dress for Less
Ross Dress for Less
Ross Dress for Less

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Daiso - deptstores - Updated November 2026

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