Estimate and service were super quick. People were friendly and answered all my questions. Good…read morepeople! Easy to find.

I used South River Auto Service for about seven to eight months as I was working in the Edgewater…read morearea. This auto service is by far the worst experience I've ever had. My last and final visit; I brought my car in because it was having transmission problems. I received a call from Dan (the owner) the following day, and he said "your car needs a transmission, good luck finding one." So being very concerned I said, "what should I do"? He went on to say "well there's something called the internet." Okay, what does that mean? "You're going to want to find a transmission for us to install. I have my best guy out looking for one; he found one in a junkyard, it's $900 and it's a crapshoot." So two weeks of searching and looking for a place with a solid transmission that would be compatible for my car, I did manage to find one and Dan from SRAS said they would be able to do the job. They installed it and when I picked up the car he said "it drives good and shifts good." So I paid just about $2,000 to South River Auto Service and was under the assumption everything was fixed. Approximately four months go by and the transmission that Daniel Eisel and mechanics installed was already destroyed. If SRAS had been honest and said we will not be able to complete this job; I recommend you take your car to a mechanic specializing in transmissions. Especially, after all the money I spent and what I got in return. (i.e. Essex/Glen Burnie transmissions offer a 1-year/ 12,000-mile warranty on rebuilt transmissions and a 3-year/ 100,000-mile warranty on remanufactured transmissions) You will overspend your hard earned money if you take your car to South River Auto Service. Oftentimes, your car will not be fixed properly and you will be left with many issues to come.

I when here to get a wheel alignmen. I informed them that my front end parts were all replaced and…read morethat I had the steering wheel set to far left when I adjusted the drag link. so basically I needed them to turn the steering wheel to the proper position and readjust the drag link back in and properly aligned the steering wheel. instead they did an inspection of my truck brak system and told me things that I already knew. told me that a ball joint was to tight and that the drag link was adjusted all the way out. I never knew that a mechanic could not loosen the nut on a ball joint and turn the steering wheel to the proper position and adjust the drag link back in. Brakes have nothing to do with a wheel alignment and balls joints just allow the wheel to pivot right to left. there's know necessary adjustment to a ball joint to do a wheel alignment. I was told what was wrong and never even was offered an estimate for repairs that they decided to chec. was charged for them doing something that I didn't ask them to do and they never preformed the wheel alignment. This shop is like the neighbor local bar that only wants to do business with their friends and neighbors. Not people of other nationalities. I was referred here by amother plac because I have a pick up truck with an 8 foot bed.

Always good work at stated price. Got an alignment done. Now the car drives straight.read more

Rich is great at his job and gets the best quality which can be expensive but is super quick with…read morehis word and explaining himself and only uses the best.

rude and womanizer. on top of it overcharged me to not even fix what was wrong with my truck. after…read morepaying $200 for a diagnosis that was wrong on top of it. We discussed what was to be done to my truck after he diagnosed what was wrong and instead of doing what he was supposed to to fix it, he took it upon himself to do whatever he wanted or felt like doing. So I showed up with a truck that had stuff wrong with it. That was supposed to be fixed a bill that I thought included the fixed things but didn't and he won't give me a receipt or any paperwork showing what he did to my truck. I will be calling the cops

Great Service, reasonable prices. Always my go to for auto…read morerepair in the area. Jeff and his team work hard at diagnosing and fixing the problem correctly, not a throw parts at it mechanic.

He gave me a new water pump for my engine at $800 and he gave me a new water pump for my hybrid…read moremotor $800 and it turned out to be a blown Head Gasket. He has no clue when it comes to Hybrids and he ripped me off with his friendly DUMBASSHIT.

Way to pricey charge about 200.00 per hour or more. If you take your car there have deep pockets…read more Would not recommend for rich people. They do good work but the labor is crazy had a brake job done just the front. 1940.00 just in labor not counting the parts they jacked up 3 times the cost of parts. They should be ashamed.

I had a slow tire leak and needed my car right away. Jim got my car in and they found the problem…read moreand fixed it immediately. It was not an easy repair but it was handled knowledgably and professionally. Price was very reasonable and I will continue to use Whip's.

These guys are great. Chris and Jeremy and the team are very thorough and helpful. Great…read morecommunication with me all along the way. I've had them servicing my 3 cars for a couple years and I am super satisfied. Highly recommended. Andy G.

I made an appointment at the Annapolis shop for an oil change, but when I arrived, I was told it…read morewould take 1.5 hours! It takes 15 minutes at Jiffy Lube and other places, even without an appointment. Also, I sent 3 emails and made 3 unanswered phone calls to ask them how much a synthetic oil change costs. No response. Then, after learning that the oil change would take 1.5 hours, they told me the cost would be $96! Jiffy Lube charges $70. That was the last straw. What are those guys thinking? I doubt that they will be open for long.

Went in to have brakes checked. Left 1 1/2 hours later with new pads and rotors. Fast reasonableread more

As someone who doesn't often do reviews. I felt obliged to write one because this was an excellent…read morebusiness and I am really impressed with the level of service I received. Thank you so much for this quality care.