I love, love the new location. And the pups are ready to go in and come out looking fab…read more The groomers are professional and kind. Stopping for a cuppa java is a great idea after dropping the pups off. And sit outside for some mindfulness time. Head over and have a cup and a treat for you and the pups.

Love the new location and cozy coffee area! As always, the groomers are professional, polite and…read moresuper helpful. Great selection of treats for the pets and human owners. So glad you're right here in our neighborhood.

I'm so happy to have found Reghan! She is knowledgeable of breed specific cuts!…read moreNot all curly coat dogs are doodles We appreciate how she keeps our girl in true Lagotto Romagnolo form! She's also very confident and patient with sensitive dogs!

best groomer my yorkies have EVER had. Reagan is the best of the best. She's so patient and so…read moresweet to my babies. I absolutely LOVE her

Lynaire is a TOP-NOTCH kennel. I used other kennels in my area; none of them even come close to…read morethis establishment. From the moment Missy and I walked into the building, til I picked her up 3 days later, I was met with professional caring employees. Missy gets so nervous when she's dropped off - she was not nervous when I picked her up. Lynaire followed actually followed our feeding schedule, did not lose her toy, and smelled great with nails trimmed. The price was reasonable. I will use Lynaire's again whenever our whole household travels at the same time. Thank you, Lynaire.

The only place I feel comfortable boarding my dogs. I know it may not be everyone's preference, but…read moreI prefer that they do not do any group play outside of same family (dogs that live/board together). Mainly for safety and cross contamination risks. Kennel cough can spread like wildfire and I don't want to risk my dog's health. And as much as my little dog may think he can run with the "big" dogs, he could easily get himself hurt in a group play setting. Dog's attitudes can change at the drop of a hat (especially in an environment that is not familiar) and god forbid my dog or any other goes Cujo out of fear or any other stress response. I know my dog is safe there and gets plenty of one on one love.

What a great group of people who run this place and all the dogs are well cared and very happy once…read morethe owners return to pick them up! Convenient location, nice, well-kept place with efficient service, and once again, enthusiastic and wonderful staff. As far as puppy ambience goes, I'm not sure if it gets much better.

Ash and the staff are welcoming and very friendly! My dog Bowie was able to get an afternoon…read moreboarding the morning of (due to being off season) since their sister Beach Paws was fully booked. The facility is as cute as the other. Bowie had a great afternoon with the wonderful staff and playing with a Great Dane. He was a happy pup and we will definitely return on future visits!

On the spur of the moment, they showed me great compassion and mercy when they took my dog in for…read moreboarding even though he had recently had surgery, so that I could prepare for my husband's funeral later in the week. They went above and beyond to accommodate me and my Kingston. And they updated me with pictures and comments every single day as to his comfort and well-being. Sadly , Kingston passed away just a month after that, and when I called them and notified them that I would have to cancel this Thanksgiving boarding appointment, they were most empathetic and loving. And then today I got a package with the rainbow bridge story as well as a beautiful card with everyone who attended to Kingston, just that one week , with memories and signatures. What a top-notch family and a fabulous business. I highly recommend them to everyone.

PPR was affordable, professional, friendly and most importantly Ricky loved it! Highly recommended!read more

The office staff was ready for my dog and me. They explained everything. I received a sample to…read moredeal with fleas and can order from the pharmacy. The only glitch was that the prior vet failed to send records despite 2 requests beginning 2 days before. If I had known of the problem I might have been able to add my voice to the request. Shortly after I left the appointment I was able to connect and get the records sent.

They were very patience with my wife and I allowing us time grieve before put my dog to rest. They…read moregave us time with her after she was put down. I just wanted to say thank you

hugs and kisses are great my baby Daisy has been going there for 7 years and my previous dog went…read morefor 2 years. I will never use another grommer. The staff is friendly and trustworthy. You can tell they always have your baby's best interest in mind. my dog loves going there and gets so excited when I tell her.

I thought this place was great until they allowed my fur baby to be viciously attacked by another…read moredog. Then had the nerve to lie to me and tell me that she was bitten on her throat THRU THE CAGE she was in. Now U look at these pics and tell me how she can be attacked thru a cage in this manner?! Im totally livid because my dog is the sweetest and would never attack another dog and then to be lied to my face on top of it?? Im never bringing my dog here again, and I suggest you dont either.

On 5/17/2022 we took our Golden Doodle to this place to be groomed, after returning home our dog…read morewas in distress. Our dog has been dragging her behind since we had arrived home. I know that is normal ,but what wasn't normal was her reactions. As she tried to drink water, she would stop as if someone was touching her. She was clearly not comfortable standing and walking. This continued all night and even as she tried to eat (she usually inhales her food). The next day all these actions continued. Upon inspection she had been trimmed (shaved actually) around her anus and also on the bridge of her nose. It got to the point of being all red like a diaper rash. She was obviously in pain. We took pictures to document the areas.That is when we decided to back to the spa. We returned to the groomer on 5/19/2022. When I questioned the groomer as to how long she had been a groomer, she said 3yrs. I showed her the bridge of her nose first. She looked at me confused and said what?????? What???? I said look at it, it's red!!!! I didn't do that!!!! We'll I certainly didn't.. then to her anal area, it was raw an red all over a 2-3"area. Again what!!!! She said she didn't have time for this and stood in the hall doorway. The supposed manager(who was behind the desk during this encounter)stepped in looked at the area an said sorry, what do you want me to do!!! I said if she doesn't know how to trim Golden Doodles be honest with your clients she shouldn't be allowed. She really had no explanation .. I asked for the owner was told it was the veterinarian Dr. Ridgefield next door. I went directly over to the next building and asked to see the Dr., the receptionist had been informed I was coming, and quickly said he was at lunch 1-2. I waited over an hr. with my dog in the reception room. At approx. 2:20 I was brought into an examine room. I explained to the tech what had happened. She looked, said nothing and Dr. Ridgefield came in. as owner of the pet spa and a vet I explained to him the situation. He tried to look at her, but his hands were trembling so much ,he asked for assistance from his tech. I was told "dogs don't always stay still". I know that. They also can't be sheered too close in 2 different areas either!! I previously was fortunate to adopt a greyhound for 11of her 13yrs. I know how abused animals act. He claimed his groomer was good, and never had a complaint before!! That doesn't mean it didn't happen. The physical rawness of the area's were from where they had to drain her anal sacks Dr. Ridgefield explained!!!!!! That was never even an issue and never told to me. This is the 1sttime in her 3 1/2 yrs has she been returned to me with rawness on her nose and bottom. He sat there and looked at me and said "what do you want me to do?' I said obviously your groomer needs more training, no dog should endure this EVER. I said if that is how You feel You should not be a caregiver to animals. Maybe you should get out of the BUSINESS!!!!! Animals care should come 1st. I told him he was rude an ignorant!!! Actually he was acting like a pompous ass. HE REALLY DIDN'T CARE. I left very upset. I highly suggest anyone considering taking their animals to Dr Ridgefield's for vet visits or his other business Pet SPA 1804 South Glenburnie road New Bern N C PLEASE think twice. Ours animals are our responsibility, there care is in our hands. I can't believe how this can EVER take place or be allowed. WE are the voices for our pets!!!!!!