This may be a long one. Im originally for San Diego. Had my best friend since she was 1 year old…read more Traveled cross country w me 3 times & around Mexico. It wasn't until we were in Jacksonville (away from family & new to the area) that I found myself needing to board her. After WEEKS of searching different facilities, I choose PAWVILLE. Saying I was a MESS leaving her there was an understatement. I cried leaving her. The facility was beautiful, well kept, secure & the staff was friendly (again, just me being an over protective parent). I Bella stayed for 6 days. I received pictures of my baby and the staff was patient with me, when I'd call to check on her. Needless to say, I cried ALOT when I picked up my baby. She was happy to see me and she was fine. A lil confused, but she was fine and well cared for. I ended up using PAWVILLE a.few times while we were in Jacksonville. Fast forward 4 years & back in San Diego I recently rescued another dog & need to board him (here we go again). My thoughts, "its San Diego, this will be easy." The bar PAWVILLE instilled in my needs for boarding is beyond measure. I miss the facility & the comfort I found in knowing my furchild was safe. Thank you PAWVILLE for your excellent services & facility.

My dogs aren't used to getting their nails cut by any means. The groomer at this location handled…read moreboth of my anxious rowdy dogs. So grateful.

Tina did a wonderful job! Jace and Jazzy look amazing! We will be going back. Thank you Tina!read more

I have been taking my sugar baby to tina's for many years…read more Darlene & Tina do an exellent job and treat your dog as their own their prices are very reasonable as well

We board our dog here every time we go out of town. Wouldn't consider using any place else…read more Excellent care and attention.

Awful first time experience!Wasted 30 drive just to be told I didnt have an appt. Wasted 30…read moreminutes of my time for filling out a form. Can't get that time back.

We LOVE Animal House! We have boarded pets there and groomed them as well and have never been…read moretreated like anything but family by the staff. When our Golden, Allie, was old and sick they took very good care of her when we had to go out of town for a funeral. They made sure she had her meds on time and took her out to exercise away from younger, jumpier dogs. After she passed away, and the grieving was not so raw, we adopted a mini schnauzer from a rescue. This dog is the exact opposite of our docile Allie. He didn't have a very good life before we got him and that left him with some issues. But the staff understands and they have helped us a lot with working through those. He goes in from grooming and Leslie always does a great job with him. She 'gets' him. When we first started taking him there, I couldn't get him out of the car. He was terrified. I went inside and Wanda came out and coaxed him out of the car. Had to do that a couple times, but now he jumps out, pees on the plants and saunters in the door like he owns the joint. I can't recommend this place highly enough!

I took my friend's dog here for a grooming appointment at 9:30, pick up window was set for…read more4:30-4:45. She has taken the dog to Animal House several times in the past. When dropping him off I told the person at the counter not to shave him totally and the girl looked at my friends account on the computer and told me that she understood because there were notes saying how to clip him. My friend came at 4:30 to pick up her dog and was told they hadn't started working on him yet! She waited 30 minutes until they were done. When they brought him out to go home it was a real chop job, the ridges from the clipper were visible from the side it was obvious that certain areas were shaved unevenly. The hair on the head and around the ears was chopped with no attention to detail. She was shocked and spoke to the owner about how awful the job was and asked for a partial refund, at least for the tip given. The owner said she would get back to her and never did. I have clipped and shaved my own dogs at home and know I could've done a better job!

The staff is incredibly friendly and welcoming - both to me and my pups. We were first time…read morecustomers and I was impressed by the time they took with me to listen to me and what I wanted for my dogs. Upon pickup I was very pleased with the grooming of my dogs - they looked amazing!

Amazing place to get your pet groomed! The people there are super nice and they do a fantastic job…read more My dog is very difficult to groom and they worked with him but also aren't afraid to let me know if they needed to stop or adjust the groom so he doesn't get pushed too hard. He had an awful experience with a groomer in the past so he tends to be an anxious guy. His last groom was extra special to me because he let them complete it and looked amazing! He also was the calmest I've seen him ever leave a groomer before. They also groomed my long haired cat! It was my first time trying it and she looks so nice! Her fur is extra soft too and I also loved that they work with cats but much like anxious dogs, told me they wouldn't push a cat's groom if they were too stressed about it. She also was absolutely fine coming home too. Just all around a wonderful place that I'm lucky to have near me! Couldn't recommend them enough and I totally understand why you have to book well in advance to get an appointment. They're a really special find!

Great service - I highly recommend the business, both for pet care and for customer service. They…read moretake great care of the critters while boarding and work hard to ensure the customer is taken care of.

I called multiple places and no one picked up their phone except Town & Country Pet Center…read more They were able to take my puppy in right away. I dropped him off around 1p and he was ready at 3p. The prices were reasonable and there was a small fee for credit card. They had treats and toys displayed on their walls that are for sale. There's a small patch of green grass on the side of the store to take your pups to go potty. Please remember to pick up after your pet people! Customer service was very friendly and my pup came back smelling so good! Also gave him a cute little tie.

We've taken our two huskies here several times over the last year plus. We're always able to make…read morean appointment on the days we prefer. The employees are always nice and seem to treat our dogs with care. We usually get a bath, hair trim, and claws trimmed. Sometimes we'll get the deshedding, but this time we decided not to. As always, our dogs look happy, clean, and trimmed up. Today was no different. We think the prices are fair because of our dog breed specifically. Huskies are drama queens and can be difficult. We'll continue to bring our dogs here.

Great job and very patient with my arrival. My dogs pink was fluffy like I wanted it.read more

They are amazing! We have been getting our fur babies bathed and groomed at Fidos for almost 3…read moreyears and I wouldn't take them anywhere else. They treat each pet like their own and always treat our animals with the type of loving care that we hope and expect for every experience that we aren't with them every step of the way. They are always busy, so expect that it will be a few weeks to get in for an appointment, but it is absolutely worth the wait.

Fidos has always been the. Best place to take our dogs to get their nails done well today they took…read morelonger on my one dog and just dumped her he though the window when they were done

Love the new location and cozy coffee area! As always, the groomers are professional, polite and…read moresuper helpful. Great selection of treats for the pets and human owners. So glad you're right here in our neighborhood.

I love, love the new location. And the pups are ready to go in and come out looking fab…read more The groomers are professional and kind. Stopping for a cuppa java is a great idea after dropping the pups off. And sit outside for some mindfulness time. Head over and have a cup and a treat for you and the pups.

Katrina is AMAZING!!! My dog is 13 and i've only taken her to my mom for grooming my entire life. I…read moremoved to NC and had to find a new groomer. I decided to give The Dog Room and a chance and i loved it!! My girl came out looking happy and so pretty!!

WARNING Terrible business!!! Commits animal cruelty, has dogs locked up for 7+ hours (letting them…read moresit in there own feces) for a single grooming appointment, has terrible handling skills with the dogs and has dogs running loose not knowing how they can act with other dogs or customers who come in(leading to dog fights. Has a very hazardous environment in the back while dogs are running around, with cleaning chemicals and dog shampoo on the ground, easily accessible for the dogs to get into. Treats employees poorly and have them work extensive hours. Do not take your dog here if you love your furry friend.