Kim ig fantastic with my two very shy Yorkies! She is patient with them and they always look so…read morecute and smell so clean after she grooms them. I would recommend Kim. I only had one groomer prior but I won't mention the name because I am sure they did their best, but Kim was the only groomer who was able to clip my Scooby's nails consistently without causing trauma for my sweet dog. Kim is the best in my book.

Kim and staff are extremely professional and pleasant to work with I highly recommend we are…read moretruly pleased

We board our dog here every time we go out of town. Wouldn't consider using any place else…read more Excellent care and attention.

This place is great. The price point and the service given exceeded my expectations…read more The staff here is phenomenal. My dog leaves this place happy and tired. My dog doesn't even look back at us when we drop her off here. She enjoys her day here. I appreciate the photos that are posted of my dog's day at day care. I was in the area for a month and needed boarding and daycare during the month. I felt safe leaving my dog here while I was out of town. The boarding service was so great we decided to bring her for daycare. The price and service are exceptional compared to a few overpriced places I've used in major metropolitan areas with me leaving wondering if they even know my dog's name. We also booked grooming here after boarding. They did a great job. We have also used their "refresher" service after a daycare day. I highly recommend. $25 and my pup came so fresh and so clean, clean.

Have to start out saying, very rude people working there. Definitely not taking my dogs there…read moreagain. Called a week in advance for an appointment and who ever answered and took my info was rude right off the bat. Come day of appointment, my wife even said they were rude when dropping off. Figured having a bad day. Not the case. When getting a phone call about them being done, who ever called didn't even know our dog's names. How do you not even know who's dogs your grooming especially calling for the owner to come pick them up. Really got me was the complaining about grooming our dogs. We have short haired dogs. Yeah I get the shed and you have to brush them, but you don't have to complain about it. Last time I checked it's part of the grooming process and your job.

Went in 2 weeks to go to have my Maltese cut short for his summer do they did somewhat okay on the…read morebody look like they put a bowl on his head and cut his head barely even touched his head and had to pay $60 not worth it at all will never take my dog back there again I used electric razors on his belly and burned his stomach so I would recommend to very well watch your dog when he goes there

I took my friend's dog here for a grooming appointment at 9:30, pick up window was set for…read more4:30-4:45. She has taken the dog to Animal House several times in the past. When dropping him off I told the person at the counter not to shave him totally and the girl looked at my friends account on the computer and told me that she understood because there were notes saying how to clip him. My friend came at 4:30 to pick up her dog and was told they hadn't started working on him yet! She waited 30 minutes until they were done. When they brought him out to go home it was a real chop job, the ridges from the clipper were visible from the side it was obvious that certain areas were shaved unevenly. The hair on the head and around the ears was chopped with no attention to detail. She was shocked and spoke to the owner about how awful the job was and asked for a partial refund, at least for the tip given. The owner said she would get back to her and never did. I have clipped and shaved my own dogs at home and know I could've done a better job!

Good my dog loves it there. She was boarded 2 years ago while we.moved. she has done daycare 2…read moretimes a week for over a year She loves the bus and the driver. The bad I recently boarded her for a week and 2 days after she got home she went for her regular checkup and rabies shot. I was called and told she had hookworm She's now on medication Since they are highly contagious called to let Animal house know and they said sorry to hear that No no one else has reported hookworm. .My dog's only contact with other dogs is there. Plus I believe others should have been notified to.test their dogs.I do know from watching their camera that their kennels are washed down but in open social areas anything can happen.

We moved here in Feb 2014 and was looking for a place to take good care of our little dog during…read morethe day. We found Tail Waggin Ranch due to their large billboard on 24. I called and was given all the information I needed from the nice man, Skylar, that answered the phone. It was a really simply process. I was able to print all the forms at home and take them in fully filled out. The initial check-in process was quick and efficient, plus the first time is FREE!! This gives dog parents a chance to check it out and see if it is a good fit for their dog. My dog loves going to Tail Waggin! In fact, the first time he was there when my husband went to pick him up, he tried to run into the back and stay longer. When we go to drop him off, as soon as I pull in front, he begins to go crazy!! He jumps out the car and runs inside to greet everyone. What is really cool, is that the staff all know him by name and he doesn't even go everyday. Tail Waggin takes very good care of my little guy. This is evident from as soon as we enter, he is so anxious to get into the back that he just leaves me without even saying goodbye. (Which is never the case with my dog) It is such a relief to trust that my dog is in good hands while at daycare. I love the option to watch my dog on the cameras, it is really cool to see how he interacts with the group. I often see the staff in the playpens with the dogs, which I think is great. I can tell by my dog's interaction with staff and when arriving and leaving the establishment that he is being taken care of by caring and dedicated individuals. I highly recommend Tail Waggin Ranch to any loving dog parents.

I have been taking my dogs here the past year with out any issues. They were great with them and…read morepriced pretty well. However, recently I boarded them for 4 nights and when I picked them up, one of them was covered in urine. Her fur was matted down and felt sticky and she smelled very strong of urine. The other ended up looking like she scraped her two back legs. I understand staffing can be an issue and that they may not be let out as often as they are at home but, 1. my one pup was covered in so much urine it was worth multiple accidents it covered her whole body. and 2. what happened to my other dog's leg and they failed to even mention it at all. Maybe i'm overreacting but i was very upset for my poor dogs when i picked them up.

Byrd and Christine always do a fabulous job on Xena Rae's nails and they have been instrumental in…read morecalming her hyper self down. She gets better every visit and that is helpful in calming my last good nerve!! thank yall JW

Outrageous fees, outright lies and deception about fees. If you go in with a minor problem you will…read morecome out with a $400 bill. Avoid in any case and go to Morehead.