DO NOT GO to Alpine dry cleaners in Sandy UT, unless you want to be over charged for your clothes…read moreto be ruined. Took my $1000 designer down jacket to be dry cleaned. Picked the place based on positive reviews - what a mistake. Instead of dry cleaning it - this is what I paid over $30 for, the jacket was washed in some harsh detergent. The jackets color has faded; it is shedding feathers now - these what washing down jackets in detergent does; and it has 4 holes in the front now from tumbling in the dryer for hours. I would be better off washing it myself in the special down cleaner for free; jacket has a distinct food smell - this is not how clean clothes smells. They did it" - this is the response I got from the woman who runs the place - who is THEY? I wonder if any dry cleaning takes place there. The woman claims her "dry cleaning" is done on premises - I did not see anyone working there. However there was another customer there at the time whose cashmere sweater was ruined - I assume it was washed instead of dry cleaned. How is this shop allowed to operate? There should be legal action taken to stop the fraud and abuse of customers.

They fixed my crème/white down jacket that I had bought from Japan! I am super satisfied with this…read moreplace!! Five stars!! . I was distressed because I tried hand washing (and laundry washing) my specific garment at home by myself, only to find that odd pink stains and a certain smell came about by doing so. I went to Alpine Dry Cleaners looking for a solution and they fixed my jacket and it came back softer/puffier than its original form! Awesome! . Only thing is, I felt it was a bit pricier than normal, but overall, they did an excellent job, so I'm satisfied!

This was my first visit that I made based on other Yelp reviews. They did an amazing job on my…read morewife's delicate evening gown. They charged a very fair price and completed the cleaning on time. I highly recommend them.

This is a great local dry cleaner to go to if you are in West Jordan! Very friendly, well-priced,…read moreand great customer service. I needed a dress cleaned within 2 business days, and they were able to accommodate my needs. They also got out a stain I didn't know was removable!

Finished before the date, super kind, I have 3 very nice dresses all different fabrics and was…read moreworried about it. They came out looking so nice!! Making this my new spot!!

Reasonable prices & even a discount if you prepay for services. Timely in their service and…read morefriendly employees

I've been using Trailside for 6 months, at least once a month, on average 5 pieces. They do a great…read morejob. They've successfully cleaned my blouses, jackets, blankets and dresses. Coming from San Diego, I believe their prices are very fair. Also, the all the ladies I've interacted with have been very nice.

I brought several pairs of slacks and shirts in for cleaning nearly two weeks ago. When I returned…read moretwo days later to pick them up, I was missing a pair of sacks. I was told that there was a stain and they required additional work. I didn't remember any stains on any of these clothes , but I accepted their answer. I was told that Issac, the manager would call me. No call. Later the same week, when I brought in more dry cleaning, I was told that the slacks were lost,but they would take care of it. I made it a point to ask the young lady to have Issac call me ASAP to let me know how they were going to handle this problem, and verified that they had the correct phone number. Today, when I asked about my missing slacks, the young lady asked me, "Didn't Issac call you?, and once again I said no and once again we verified my phone number. She immediately texted Issac and one hour later, still no call. When your prices are on the high side and the work is nothing more than average. I would expect customer service to be above average. This clearly is not the case. Obviously Issac has never heard of customer service and he is too afraid to address a customer complaint. He would rather leave the problems with the poor teenage girls that work there. I guess the next step is the Better Business Bureau or a TV news station that investigates consumer complaints Just got a call from Issac, and he could not have been more apologetic for the lack of communication. He graciously rectified the problem, I will remain a customer. Thank you, Issac.

Excellent service, They are always courteous and have our laundry ready on time. Very professional…read more Clothes come back very clean and pressed spotless.I have recommended this laundy to all my family, neighbors and friends.

GREAT PLACE GREAT SERVICE Chelsey is the best manager ever give her a raise goes above and beyond…read morein customer service great job !

Just moved to the area and found Trailside Dry cleaning on Yelp. They were very friendly, had quick…read moreturn around, and items look great.

Pricing is competitive and clothes were cleaned fine, but I dropped off a pair of dress pants today…read more(Friday), and was told they couldn't have them ready until *Tuesday* (four days later) after 5pm. I will be finding a new dry cleaner that can get it done within a reasonable time.

I had a tennis dress hemmed (3") and it cost $40.76. Ridiculously expensive for a 20 minute (if…read morethat) job. I'll never use them again.

After being regular wash and fold clients for years, I got a call before our laundry was to be…read moredelivered, that my credit card was declined. I had gotten a new card, so I gave the woman the new number over the phone. Today is Saturday, and my wife went looking for the laundry as she has a flight out for work at 3:30pm. No laundry bags were delivered. So I called and found out that even though they have the new card number, they never ran it for the balance owed, so they held on to our laundry. This is the kind of BS that drives me insane and makes me look for another vendor.

I had to return for my lost pants. Prices are high. Make sure you check the prices when dropping…read moreoff.

These guys are great! I took a comforter To get it cleaned…read moreand they had amazing customer service. I would highly recommend them to anyone looking for a friendly and cost effective dry cleaners in town.

They cleaned the oil off of my silk dress and cleaned my formal dress three times for me to get the…read morestains out. The front person was nice and helpful. I will be using them again.

This place is run by teenagers and a manager named Tammi who makes their mistakes your problem to…read moreclean up. I dropped off two of my husband's white dress shirts Thursday at 11:30am as a rush. The ticket says ready Friday at 5, and they said they'd call if anything was delayed. Nobody called. I went in at 5:15 and the girl at the counter told me Monday. I told her we had a gala and a funeral this weekend and needed them back ASAP. The best she could offer was having them back at this location Saturday at noon, still dirty. I asked to speak with the owner, and they got Tammi on the phone instead. I had to repeat everything from the beginning, as if the staff hadn't briefed her at all. She called it a miscommunication, said this happens maybe a couple times a year, and kept saying they're human and make mistakes. I get that, mistakes happen. The problem is how she handled it. Like dropping a flaming bag of garbage in my lap. She kept deflecting responsibility and talked over me the whole time, telling me to "be quiet and just listen." I told her more than once these shirts were for a close friend's funeral on Sunday, and she kept lecturing me about how yesterday is gone, tomorrow isn't promised, and all we have is now. Great timing to get philosophical. At the very end of the call, I asked what the "miscommunication" was, since it was a rush order with the deadline printed right on the ticket. That's when she admitted someone never put the shirts on the truck the day before, so they only went out to their Sandy location 15 minutes before I walked in. After 45 minutes at that counter, nobody had offered a credit or anything to earn back our trust. Nobody even said, "We wish we could get them back to you tonight." So I told them my husband would drive to Sandy that night and pick them up himself. He brought them home, still dirty. This is no way to run a business.

Great job guys dropped it off a few hours later said it was ready! I used the paper pound, and…read morereceive my shirts on hangers, my clothes, neatly done, thank you very much!

Facilities are clean and modern. There are a few tables and several benches for seating. Several…read moretaller tables to fold clothes. The machines are digitalized and newer. I will do laundry here regularly. My only gripe and why it's a 4 star for me, is that to use the app or payment card system, you have to load a minimum of $10. You can't do exact amount for what you need. They do run specials such as free drying on Tuesday and Thursdays.