Chris and his team have done a great job with making sure my coverages stay up to date. They are…read moreprofessional and friendly! I have been a client for 3 years and look forward to future business with Allegiance!

Chris has been my agent before Allegiance Insurance. I was quick to follow him to Allegiance based…read moreon my experience working with him. Chris is always quick to follow up, find the right deals, and is very knowledgeable in this industry. I'm very pleased with Chris & Allegiance Insurance Agency and recommend anyone to use his services.

Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

Excellent experience from start to finish! The service was friendly, professional, and efficient,…read moreand everything exceeded my expectations. I would definitely recommend this place and will be coming back again. Saved me 80/mo on my auto insurance and another 2600/ yr on my home insurance. Great deal on umbrella and business insurance too!

Searched with many different providers and had a huge headache trying to figure out how insurance…read moreworks- was lucky enough to be referred to Andrew and he explained everything thoroughly and clearly and got me the best pricing I could find. Excellent service - highly recommend!!

I had Sterling Insurance quote me on my home and car insurance. Both quotes came back saving me…read moremoney which was great. They are very easy to work with, have great customer service and go above and beyond to take care of you. I recommend them to everyone I know and met. Thank you very much Teresa and Marcus!

WOW. Friendly, and the easiest process ever. Best price on insurance. Would highly recommend.read more

Good luck if you can ever get anyone to return a call or call you back when they say they will…read more Used them twice and had to ask for communication Multiple times and leave multiple messages. Done this time. I just went directly to the carriers and saved money for the same coverage.

For many years we had our auto and home policies with this company. About a year ago the agency was…read moreswitching carriers with our auto policy. During this time they "forgot" to cancel the direct draft resulting in getting hit twice in one month for auto coverage. When I contacted them, I was told that there was nothing they could do and that it was my responsibility to contact the insurance company for a refund, which took almost a month. No apologies from anyone at the agency, just a "well, these things happen sometimes." That should have been our first clue, not to rock their boat. A few months ago, when adding a new vehicle, we were told our rates would be around $4000 per year for coverage on both vehicles. Since we are both over 55 and have clean driving records we were somewhat shocked, and we asked them to shop policies again and were told that those rates were the best they could do. We also decided to do some research on our own and contacted two other companies for quotes. No one solicited our business (didn't think I'd find out about the complaint you filed with our new company, claiming they solicited us, did you, Steven?) and we were pleased that we could get the same coverage with a major carrier for HALF the price we were quoted. I'm quite disappointed in the fact that over the past year that in order to transact business, it took repeated emails and phone calls to get any response or service. I can only surmise that having our insurance with this company for almost 10 years means nothing to them when the premiums quit flowing in. We are not only disappointed in the decline of service and being treated like outcasts, but we wonder if we were actually getting the best rates all those years. Methinks we trusted them a bit too much. In the past, we recommended this agency to many people, but we can no longer. So if you are looking for insurance, our advice is to keep shopping.

I called here because I needed cheaper car insurance, I was helped by Nicholas nguyen who sent me…read moreall the information I needed by email. The process was very easy and I bought new insurance on the same day, that I was happy with. Will be recommending my family and friends here.

Brightway, The Phan Agency - is the only and right way to take care of your automobile and home…read moreinsurances! Thy and her team is very knowledgeable and professional in getting the best coverage for me and my family! BONUS - Very affordable prices! I HIGHLY RECOMMEND giving Thy and her team to take care of your insurance needs!

Easy to work with and explains everything. The Legacy workbook made it easy to identify where we…read morewere deficient, not just in insurance, but legal paperwork as well.

I've used ABCO in Richardson to insure my cars for years. Great rates, and with a great insurance…read morecompany (Traveler's). Teresa always has an answer for my insurance questions. I appreciate her honesty and professionalism. She was elated the other day when she gave me the news that my insurance bill is about to go down hundreds of dollars with the purchase of a new car. A good company that I highly recommend.

I had a disappointing experience with this Office, I have been a client for several years. This…read moreoffice does not protect their clients best interest, they work for the insurance NOT FOR YOU! I learned this when I had to file some claims and had asked advises from this agent and they gave me poor advises concerning some damages to my roof. They recommended a roofing company that was inadequate , and teamed out with the insurance company against me! They raised their premium considerably for my car and home each year invoking whatever reasons they could find!!! BE AWARE! By the way I found another provider half cheaper than them for my house and car and full coverage.

They took the time to ask the right questions to give me the right coverage, and explain what it…read moreall meant. They saved me money, and more importantly, I know I've got the exact coverage I need. No hard selling, just questions to learn about me, and what I need. Plus a mobile app so I can't lose my insurance card, and it tracks how I drive to give me discounts for driving like an adult. Great people and a great company.

With a leaking roof, I called the office and was prudently advised to have a roofer check out the…read moreroof before filing a claim; once it was determined that hail damage was responsible, a new roof was determined to be necessary and from there, Allstate took care of everything quickly, professionally, and with courtesy. I felt like people were at my service any day of the week, any time of the day. With fair, professional treatment, Allstate and Lunardon's office have kept me a customer for years and I see no reason to look elsewhere for my insurance needs.

do yourself a favor and do not waste your money dealing with this company they will not honor any…read moreclaims. Not only did they rip me off, but customer service through and through was a terrible experience. There was a so-called manager by the name of Brittany who told me she had worked there for 26 years. She threw her experience in my face in a very rude manner, just to find out that she was 100% wrong according to three other of her colleagues. My experience with this was a total and pony show.

Absolutely horrible company with no regards for their customers satisfaction or well being . I took…read moremy car in to the dealership more than a week ago , the dealership has been going back and forth with smart auto care every single day since and have gotten no where. I have called them every day as well and have gotten no where as well . They act like they don't care and it's not their problem. I haven't had my car for a week already , I lost my job because smart auto care will not cover a car rental until they approve the claim but instead of approving the claim they keep going back and forth with the dealership requiring more information . This has not been one phone call where they spoke to the dealership or me directly, smart auto care won't even contact anyone , the dealership and I have to keep calling them and every single time we have gotten a hold of them they have delayed the process by another day, they recently asked the dealership to remove my motor to get a better diagnostic which is understandable but if smart auto care decides not to approve the claim after the fact then I am the one who has to pay the dealership $1,300 for the diagnostic . Also why didn't smart auto care ask the dealership to do this the very first day we got a hold of them instead of a week later after I have lost everything. Absolutely ridiculous company , the only person I would ever recommend this company too is someone who is looking to be inconvenienced , ignored and spoken down to by supervisors because they don't want to hear from you. I wish there was a negative 100 on here because they are incredibly unprofessional.