I generally do not write reviews unless it involves food, but I had a good experience with this business so I'll share my experience.
For several years I was filing my own taxes online due to having bad experiences with certain places. However, this is not the case with Kathy at Nguyen Luminary Group. A friend suggested this place to me and my experiences were all positive.
Professionalism: Upon meeting Kathy and having her explain to me the process, I immediately felt at ease. She's courteous and informative.She kept it simple and did not bother to use big jargons like some other places do.
Knowledge: I have heard of several horror stories of people being randomly audited (a friend included) and so I attempted to ask her a few questions about tax audits, and the IRS. She answered all my questions with confidence and I felt reassured that even if I get randomly selected, I won't be in trouble. (What matters the most for me)
Thoroughness: Kathy showed me that she entered my information through several tax prep softwares to make sure no information were missed or entered incorrectly. I'm a bit OCD so yes, I took my time looking it over.
I also called her the jack of all trades because of her other expertise. She's a real estate agent, business tax agent, and a full service insurance agent (vehicle, medical, dental, life insurance, Obamacare...etc.). I have a better understanding of Obamacare now than I did a year go trying to sign up for my mom.
I look forward to filing my next year's tax and maybe she would sell me my first house in the near future. read more