Gibson CPA

(52 reviews)

Proceed with Caution: My Experience with Ron Mussett…read more I initially worked with Ron to set up my LLC taxed as an S-corp. He was helpful during the initial process, but unfortunately, the execution was flawed. He made repeated administrative errors, such as filing paperwork incorrectly, missing deadlines, and even misspelling my name and my company's name multiple times. While I initially overlooked these mistakes, things only worsened over time. One of my biggest concerns was Ron's reluctance to answer questions beyond quarterly payroll tax filings. I often felt like an annoyance rather than a valued client. More critically, he failed to inform me that I wasn't making estimated personal income tax payments, which led to a substantial tax bill for 2024--complete with penalties. Based on my experience with him, I expect he would say this wasn't his responsibility, but better communication could have prevented the issue. Additionally, his tax planning knowledge was not the right fit. For instance, he was unfamiliar with Solo 401(k) plans and only recommended SEP IRAs, which didn't align with my financial strategy. He also would push back against strategies like structuring payroll for my spouse, paying her the max required for a 401(k) contribution, and "netting out." Beyond these shortcomings, his overall responsiveness was mediocre to poor--not just during tax season but consistently throughout the year. He was only reachable via email and rarely by phone, making it difficult to get timely responses. To be fair, Ron is very affordable compared to other CPAs. At the time, I was paying a fraction of what I pay now. However, I've come to realize that paying three times as much for my new CPA is well worth it--because at least now, I don't have IRS penalties, unexpected tax bills, or unanswered questions. My new CPA is available via phone and Zoom, open to one-on-one consultations, and takes the time to ensure I understand my tax strategy. If you're looking for a CPA who provides proactive guidance, strategic tax planning, and clear explanations, I would strongly recommend looking elsewhere. Just as we expect doctors to have bedside manner, I believe a CPA should show a level of respect and care for their clients. Unfortunately, that was not my experience. I often felt disregarded, and the lack of communication left me with IRS penalty letters, an unexpected tax bill, and a new CPA who is now cleaning up the mess. Ultimately, I take responsibility for not holding Ron accountable sooner. However, if you choose to work with him, be prepared to take a very hands-on approach and ensure you fully understand what he is offering. I've since found a CPA who is a much better fit--someone who takes the time to explain tax-saving strategies, aligns with my long-term financial goals, and ensures I won't be blindsided by another massive tax bill in 2025.

I found the Crescere group from the positive reviews on Google and Yelp, and I am certainly glad I…read moredid. Ron is a tax wizard. He helped me both with my business taxes and personal taxes, and WOW was I impressed with his knowledge. His expertise was such a relief to be able to lean on this year. Ron also has a unique since of humor, which may not be for everyone, but it made paying taxes oddly relaxing for me (and dare I say, even enjoyable). Would strongly recommend Ron for both business and personal tax needs!

Andrew T Schuck, MBA CPA

I have used Andy for 5 years now. He does my taxes each year and also he is there to answer…read morequestions any time they come up during the year. He's the best.

6 hours no contact by phone or email Granted I did not leave…read morewhat kind of business I wanted to discuss but so much for 100% return contact in 50 minutes.

Sudha Periasamy, CPA

Sudha did a wonderful job helping me with my taxes and corporate paperwork. She is professional and…read morevery reasonably priced. I like how she is very easy to contact and will answer any question in easy layman's terms. I am very happy with her work.

Sudha Periasamy is knowledgeable and very professional. So happy we had her do our taxes this year…read more Her pricing is fair and she took the time to explain everything carefully and help us figure out our best path. She answered all our questions with patience and good advice. And, she worked quickly! Strongly recommend!

Lindsay Richardson

Excellent service at a reasonable price. Great turnaround and very knowledgeable . Completed my…read moreelderly mother's will at a great cost. Highly recommend!!!

LIndsay helped my husband and I with setting up our wills and was quickly to respond to any…read morequestions we had. Excellent Service and I highly recommend her for legal services. Thank you!

Efficient Books

I first contacted Efficient Books in March 2014 and have been working with them ever since. They…read morehelped me establish my business and set me up as limited company with the state. Olga was very informative and helped me understand the basics of bookkeeping, various state and federal tax regulations and due dates involved. As a start up, I initially decided to to take care of all the accounting myself which left barely any time for me to analyze the workings of my business or to seek out new clients to grow my business. Once we started working together I found more time at my disposal to focus my energy on these crucial areas. I am very pleased with the company's quick response, they are very friendly, trustworthy and are determined to exceed your expectations. Efficient books have been integral to the growth and profitability of my business and I highly recommend them.

My husband and I operate several small businesses and recently hired Efficient Books to organize…read moreboth our business and personal QB files. Olga accomplished this in short order, and found areas where we can improve our accounting. She also files payroll, 1099s, and Franchise Tax Reports for us, and she is willing to file our personal and corporate taxes. Her understanding of accounting and timely responses are an ideal solution to our almost decade-long search for our bookkeeping and accounting needs. If you've become exhausted trying to find the "right" bookkeeper, this is your solution. Every one of her references told me before I hired Efficient Books, they don't want anyone else to manage their books--and neither do we.

AE Tax Services CPA

(1 review)

I have been using AE tax LLC, for last 2 years. I am very happy with his service. He is vey…read moreknowledgable about IRS TAX law.

From the owner: Your Trusted Tax and Bookkeeping Services…read more At AE Tax Services CPA, we strive to empower our clients with the knowledge they need for individual and business tax and bookkeeping for small business. Our experience ensures that you have a reliable expert in navigating the complexities of bookkeeping and taxation for small business.

Paula Field, CPA

3.0

The organization has had my tax information for almost a month. I have received no communication…read morewhatsoever, no texts, no phone calls, no emails. I realize I am a "small fish", however the customer service is horrible. I will contact the state AICPA to see if there is anything I can do to post a comment to this company.

We own and operate a small business and Paula's team has been absolutely amazing at helping us…read morequickly and efficiently navigate the murky issues related to payroll taxes and many other business issues. She is a fantastic leader and we would recommend her organization to all who need clear direction to minimize their tax liability.

Alex Tong Associates

(12 reviews)

Alex and his staff have been our CPA's for many years now after a friend recommended them. Their…read moreservice is always efficient, accurate and friendly. Whatever questions we have they patiently field and answer with good advice and we always appreciate their guidance. We had a personal business as well as our W-2 jobs and their help made all the filings very simple. They demonstrate lots of experience with any curveballs we have thrown their way. Their processes allow you to securely upload tax documents at your convenience and then one is able to easily handle tax return prepping usually by email or Zoom conferencing as needed. I would recommend them to anyone who needs some help with their taxes or business tax questions.

I needed to finalize my mother's final taxes, and I made an appointment. The staff were very…read morefriendly and professional. The CPA reviewed my paperwork and found that it was complete. She did not try to talk me into adding any additional services. I'm very grateful for the honesty. Highly recommend them.

H&R Block

Sue took great care of me! Last minute appointment on tax day and Sue squeezed me in and provided…read morea very professional and knowledgeable service!! Text with me and gave me phone calls to ensure I received the best care!! Amazing experience during the stressful tax day crunch!

Sandra Gillum is AWESOME. She got me at least an extra $1k more than what I had gotten through…read moreTurbo. She works at other locations so ask where she might be. She's on point.

Sean Mathew & Associates

1.0

(1 review)

Dishonest, incompetent, and slow. We were told that we would have a free consultation but he…read morecharged us for that (he charged more for the consult then we've ever paid for the entire taxes to be completed). We turned in all the information (including the expense categories totalled, income totalled, daily account totals reconciled per account) early January and he did not finish the work till August. He asked over and over again for the same data (that was in the original file I submitted to him). The only thing I could think was that he kept loosing the paperwork or that he doesn't know how to navigate excel. The only thing he needed to do was fill in the numbers for the tax forms and send them in. I wasn't even able to get work done some days because he continued to ask for the same information over and over again. I finally just started forwarding the same email with the same file. When he couldn't figure out how to use Excel I retyped all the data into a profit and loss sheet and submitted that. He still couldn't figure it out and my mom had to go in and explain it to him in person (after we had already explained everything during the 'free' consult). He charged over $9,000.00 for poor work. Plus we'll have to pay fines for the taxes going in late/redoing our personal taxes.

From the owner: Local firm in the State of Texas that prides itself on personal service to our clients using our…read moremany years of experience to help them in all aspects of their personal and business dealings, while keeping administrative concerns simple and manageable

Keithie Graham CPA

We are a new client with Keithie and all I can say so far as we are very impressed. They have…read moreproven to be very professional, knowledgeable and great to work with. Our business needed that after the nightmare we have had over the past year. Thank you Keithie and we look forward to a long term working partnership.

The office of Keithie Graham, CPA is outstanding! She provides transparent pricing and is…read more extremely prompt and meticulous in every detail. Truly every detail. The online process felt more personal and unrushed than an in‑person visit. I received a clear, explanatory video before signing----Keithie, narrates one's refund or tax obligation. For a return with a slightly unusual circumstance, the service I received was very affordable and absolutely worth it for the peace of mind that one receives when utlizing the services of a licensed professional. I also sought her consult on navigating short and longterm retirement plans, and likewise was pleased. Highly recommend.

Andrew T Schuck, MBA CPA

I have used Andy for 5 years now. He does my taxes each year and also he is there to answer…read morequestions any time they come up during the year. He's the best.

6 hours no contact by phone or email Granted I did not leave…read morewhat kind of business I wanted to discuss but so much for 100% return contact in 50 minutes.

AE Tax Services CPA