In the past, looking for insurance proved to be a daunting task. However, the good people of…read moreChambliss Premier Insurance Service made our recent experience a pleasurable one. In addition to providing us with great rates for our auto and homeowner's policies, their attention to detail, personalized service, and excellent follow-up definitely won us over. In a world where customer service is practically nonexistent, it is refreshing to find a business that exceeds expectations.

Let's be honest...nobody looks forward to shopping for insurance (auto and homeowners) or paying…read morefor it. However, we all know that when you need it, you need to be ensured that you are properly covered. This is why I know I can always count on Carneal and his team to help ensure that I have the coverages I need, personalized to me. I have been working with this agency for several years at this point, and I know that when I call, every single question is answered (with so much patience!!). They take the time to address any concerns. I would recommend this agency to anyone shopping for insurance, particularly if their standards for customer service are high - Carneal delivers.

This agency has always been there for me. I've made a lot of changes lately and they made them…read moresuper easy for me. Friendly and helpful people.

Ann and her team are very professional and courteous. I have been with State Farm for 30 yearsread more

I'm beyond speechless with the customer service Kristie delivers. Beyond exceptional. I went…read morethrough 2 brokers and one other insurance agent, but none could help me. Kristie came through with securing me the best rate. Shes very educated and knows her stuff!! I was being told so many stories on coverage, but Kristie knew the FACTS! I would recommend her to ANYONE! Thank you!!

Friendly and knowledgeable agent recently helped me switch my auto and home insurance. I was used…read moreto buying my insurance online, and didn't realize how much nicer it is to do business with a real human who has an office in my neighborhood. While the buying process took longer compared to online agencies, Kristie asked insightful questions about my needs and risk tolerance to help me find exactly the right coverage. Her follow-up was prompt, and she even texted me to confirm my policy had been issued. Such a refreshing change from the unanswered emails to my previous carrier.

David Hall, State Farm Insurance, is my wonderful agent for my home and auto. I know without…read morequestion that he is interested in helping me. I am a widow...so it is super important to find an insurance agent who has a personal interest in my safety. David Hall is that man. I am so glad that I made the decision to enroll with him and State Farm. Of course, I don't want any catastrophic event to occur that I should need Mr. Hall, but I am confident that he would handle it admirably. Leslie M

Very prompt service. Professional, knowledgeable and efficient. Highly endorse. They made it…read moreeasy.

Hail storm hit our home in Keller on a Friday, Saturday claims were in. Auto repair business…read moreassigned, car taken in and was totaled. Sunday did my on line shopping, Monday had my new car. In less than 30 days new roof, all repair's completed. Because I used a class 4 shingle and ridge vents, my annual payment dropped by over $800. Aaron and team put their best foot forward and ran the entire race with me.

I have been in business with Mr Reeves since moving to Texas over three years ago. And while three…read moreyears isn't all that long, i do believe I've shown some loyalty as a customer. I've never been late on a payment, as i opted for automatic payments to receive the discount. Several times now I've been shocked by the amount debited to my account. When i call this office for an explanation there is always something such as "a multiple car discount was removed from your account" (which i haven't had multiple cars on my account for over two years, and this excuse has been used twice already when payments jumped drastically) or there's been an adjustment to your premium due to this reason or another. I've never been given a heads up there will be higher payments. I've been told several times that an initial higher payment was taken out, but the next few will be lower, only to be surprised again the following month. The only reason i haven't changed insurance companies yet is because i have enjoyed the coverage and i hate changing companies, as i prefer a long-standing business relationship. Unfortunately, Mr. Reeves seems to not care about this at all and offers no help and no understanding how some people live on a budget despite multiple attempts and pleas to have him provide a more stable payment routine. I am extremely disappointed with this business and it is not at all what i knew of state farm businesses in previous states I've lived in.

Andrew and his entire team are wonderful! Everyone was so kind and love that the office is pet…read morefriendly and they even encouraged me to bring my dog anytime if necessary. They were able to save me nearly $75/month on my auto policy and helped sign me up for a great life insurance policy as well. Can't recommend them enough if you're in need of insurance in the DFW area!!! Huge thank you to Isela for walking me through everything!

Loved this office and they are super pet friendly! 10 out of 10! Everyone on the team is super…read moreknowledgeable and saved me money on my auto insurance!

When I got married and relocated to Dallas from California, I made a lot of calls and conducted a…read moregreat deal of research into the insurance I would need for my family in Texas, namely home, car, life, and a liability umbrella. And when I was ready to buy, calling Chuck Harrison was one of the smartest decisions I ever made--Chuck's a great guy who knows his business and product lines, and is constantly looking to save me money. His agency only sells the good stuff, e.g., Chubb, Safeco, and Progressive, so you know you're not getting stuck with a second rate product. But the real difference is the customer service. Chuck and Angelina (his friendly office manager) have patiently walked me through every proposed policy (as a lawyer, I have a tendency to ask a lot of questions). They're also always looking out for me. As just an example, earlier this year, Chuck found me a homeowners policy at a price I thought was great for the level of coverage, and I agreed to it. Done deal, happy customer, and a nice sale for Harrison Insurance. A couple weeks later, just before our home was scheduled to close, Chuck called and told me that he had done more research, and he was able to save me $300 on an even broader policy. Honestly, who has ever heard of an insurance agent who (1) spends time doing additional research AFTER a sale and then (2) tells a customer about a cheaper option that presumably means LESS money into his own pocket? That right there is an example of honesty and dedication to the customer that you just don't see much these days--I can't imagine a better insurance agency than Harrison.

Do you sometimes wonder what kind of coverage you have when you buy auto, home, or life insurance?…read moreI've used multiple agents from multiple insurance company, and most of the times they don't explain to you the benefit of what you're getting or what you're paying for. Come see Thinh if you need a quote for auto, home, or even life insurance. He'll help you in the best ways that he could. He has a great work ethic, very honest and sincere. Don't believe me? Meet him and you'll know :-)

My husband called this office to transfer/change our insurance to Texas since we're from out of…read morestate. One of the agents said he would help us and would call my husband back. It's been 3 weeks and we haven't heard anything back. He called the office but no one answered or returned his call.