Jason Olsen with Phoenix was amazing stepping me through the horrible process of insurance renewal…read moreincluding home, auto and umbrella. I had been working on it for weeks with other agents and it was a horrible experience. Then a friend recommended Jason saying he was so knowledgeable and helpful. Thank God i reached out to him. Jason was able to take care of everything in a day, got me the best (CORRECT) coverage AND saved me a ton of money. I cannot recommend enough!!

Jason at Phoenix Insurance was incredibly helpful and awesome. I was having issues with my…read moreinsurance company of 20 years raising my rates super high and not communicating well. I was reluctant to leave and felt overwhelmed. Jason handled everything right away and helped me find better coverage at an affordable price without any extra stress. He worked around my schedule and made it easy to get in touch with him. I felt treated like a human, not a number. I am so grateful for him and the people over at Phoenix.

I was taken care of by Monique Gomez as a broker and she really does have great customer service…read moreand is very helpful genuinely, She was understanding and offered services that I didn't know I needed at no cost and I'm just very grateful that I was helped by that individual. She did great Good Job Blue Fire! Def 5 stars from me.

It's funny but I don't even have this insurance but I do have to deal with them because their…read moreinsured caused damage to my car that was parked in my driveway! A brand new car with less than 3800 miles on it and they want the repair company to nickel and dime it so they save money. Honda will not honor my extended warranty if Honda certified parts are not used to repair it. Bluefire couldn't care less! So, I will be filing a diminished value claim against them-would have been cheaper to just use Honda parts!

I was an Allstate customer for a little over 2 years. The Art Obregon agency was very…read moreunprofessional, unethical, and oblivious to customer service needs. I am still dealing with problems they have caused me with not canceling my policy after I purchased a new vehicle and began a new policy with a competitor. I am still being billed and I am not receiving the proper help at the branch and corporate level. I am filing a proper complaint with the Texas Department of insurance, I recommend anyone who has had a bad experience do they same. Anyone looking for insurance in the Dallas area, STAY AWAY FROM THE ART OBREGON AGENCY AND STAY AWAY FROM ALLSTATE!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a lifelong Dallas Cowboy fan. I enjoy working with customers and helping them with their insurance needs.

Carlos Chargoy is not only a great agent, but a great person. He speaks perfect English and…read moreSpanish, which makes every customer feel understood and comfortable. He's a family man who truly cares about the people he helps. Carlos takes the time to explain coverage, answer questions, and make sure customers feel confident in what they're getting. It's clear he values relationships, not just policies. I'm proud to be part of an agency that treats people like family.

From the owner: As an Allstate agency in Irving, our knowledge and understanding of the people in this community…read morehelp us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more. You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services. We’re committed to helping Irving residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit us today. (972) 819-7775

Hi my name is Carlos :…read more To whom it may concern I would like to let know you know the excellent customer service Nereida and Adriana provide at the location on Irving Blvd Irving TX. Friendly staff always to help and assist me with all my questions. Every time I go the office to make a payment they're always smiling, very friendly stuff always going the extra miles for the customer.

From the owner: At Altima Auto Insurance, we’re not just another agency selling policies. We’re a local,…read morefamily-owned brokerage that puts people first. Unlike big-box companies, we shop multiple carriers to find the best coverage at the best rate for every customer. We also pride ourselves on being accessible and personal: our agents answer the phone, explain your options in plain language, and are here for you when life happens. With us, you don’t just get insurance—you get a partner who cares about protecting what matters most.

I am currently battling this insurance company to get my vehicle fixed in a timely manner. The…read moreinitial intake was not a problem the representative was professional and gave me all the information on my adjuster. The adjuster called me the next day and took my side of the story, like the review below I was rear ended by their customer; while on the phone with her I asked her about a rental car and she told me I had two options either to get a rental for $27.50 a day or to get it repaired at one of their shops and they would put me in a rental car. This is ridiculous that as the victim you are penalized and almost forced to take it to one of their body shops in order to avoid potentially paying out of pocket for a rental car. Right now the company is still trying to get a hold of their insurer and will not process the claim until they hear from her, which I understand, but when I asked how long they would give her to respond my adjuster told me 40 days. 40 days is way to long to continue driving a vehicle with a loose bumper that could potentially fall off and cause another accident. I do not have another vehicle or other form of transportation like most individuals and they do not seem to care about your safety or that of others. My next problem is that they estimated my damages based on pictures that were taken by one of the representatives at a branch. The cost of the alleged repairs was $626.00 dollars, which I felt was low considering the damages. I took my car to three body shops, one of which was Fred Loya's, all the estimates were between $1,200 and $2,000 dollars. Yet again trying to low ball and give me a crappy repair job. It has been two weeks since the accident and nothing has been done yet. I called this morning for an update to find out that my adjuster cannot be found and that she was transferred and know one can seem to give me her ne number. I immediately called the main number and the rep told me that I was given a new adjuster. No one cared to call. email, or mail me a letter letting me know of this change. I have made several follow up calls today and still have not heard anything. If things go on like this I will be pursing legal action and filing a formal complaint with the better business bureau. I hope no one else has to deal with this company's poor business practices.

This company our crooks I literally had this plan less than 24 hours and they charge me a $65…read morecancellation fee even though the lady who told me she didn't know because she's never done this before Claudia told me it would be a zero dollar fee. The manager, Ariel at the Denton TX location, is so incredibly rude. She was basically yelling at me and trying to talk over me on the phone. I would never ever give these people any kind of money again. I would advise anybody who's thinking about joining Fred Loya to seriously reconsider.

I love this place, they have great customer service, and really care about getting their customers…read morethe best results and great prices GO SEE DULCE FOR ANY OF YOUR NEEDS ‼

From the owner: At CINCO Auto Insurance in Dallas, we’re committed to making insurance straightforward and…read morestress-free. Whether you’re looking for auto insurance, homeowners insurance, renters insurance, or coverage for your business, we offer a wide range of options to fit your needs. We also specialize in commercial auto insurance, trucking insurance, and business owner’s policies. No matter your credit history—good, bad, or no credit at all—our team works with you to find the right coverage at a price you can afford. We’re proud to serve the local Hispanic community, and with bilingual agents available, we’re able to assist in both English and Spanish to make sure you fully understand your coverage options. Our goal is to provide a welcoming environment where you feel comfortable and confident in your insurance decisions. Whether you need help with a new policy, renewing your existing coverage, or simply have questions, our friendly agents are here to guide you every step of the way. At CINCO, we believe that insurance should be simple, affordable, and accessible. Let us help you find the peace of mind that comes with knowing you're covered. We’re here to provide personalized service that’s designed with your needs in mind.

I have been with Barbara for almost 2 years, I was referred to her when I got my first car and…read moreapartment. Excellent service the minute I called, and her staff made it all so simple in getting me what I needed at the moment. Just recently my mother, who's also a costumer, got into a car accident and is very grateful with the staff as well. She states they went above and beyond with the assistance in processing the claim. Highly recommend Barbara and her staff!

Consistently excellent service and friendly staff. We've been with State Farm for almost 10 years…read morenow, and Barbara Schmidt and her staff are one of the main reasons. It's as hassle-free as dealing with insurance can get. I highly recommend them!