I had the pleasure of meeting Micky and his commercial agent and getting quotes on my business…read moreinsurance needs. They were very detailed and well prepared after they had met with us to put together a great package. I had my accountant look over the policies to see they had missed or left out anything. He said that it all looks good. We are saving money on both of the companies, Lakeview Power Equipment and Sta-Green Lawn Care, and love to shop local. Thank you for all that you have done for us.

Excellent insurance agency in Rowlett. They were very helpful trying to select the correct business…read moreinsurance for my company. Alan Orshalick was the guy I talked to but everyone there was nice. If you want an insurance company in Dallas that you can trust then I suggest you call Costlow Insurance.

The Barrow Insurance agency helped us with our retirement insurance once we went on Medicare. He…read morehelped us understand a very confusing process and we are grateful for all his help! I would definitely recommend this agency. They are very helpful and are there to answer all your questions.

Bill made the whole process so easy! He took the time to understand my daughter's unique needs and…read moreset her up with tailored policies for each of her businesses. It feels so good knowing she's fully protected. We couldn't be happier with the experience--highly recommended!

Staff is helpful and super friendly when needing to find the right insurance plan for me.read more

I had amax for three policys on my last one the person forgot to take pics of my car and after two…read moreweeks my policy cancelled amax failed to notify me til after my accident and has done nothing to fix it

Customer service needs improvement especially when waiting on the phone. They had me waiting for a…read moregood 30 minutes over the phone and just hanged up and never called back

Professional and very friendly staff. Business and personal services are available. Convenient…read morehours and two locations close by.

Hands down one of the worst agents we have delt with. Added their DriveWise spy app to our policy…read moredespite explicitly declining it. We requested the bills to be after a certain day of the month and was assured that was no problem. After the first time it was a problem and they "fixed" it, we found out they were canceling our auto-payment and manually processing it which cost us our auto-pay discount. After they were unable to get it worked out with "corporate", like a master class is customer service they just told us to call Allstate direct and try to work it out. I'm not sure of many things is life but I'm sure I'll never due business with Melanie Melton or Allstate Insurance again. They have been so bad we are in the process of switch to a new provider. Honestly I would give them 0 stars if Yelp would let me.

Melanie is amazing! We've had a couple of mutual clients and she has come through with great…read morepolicies and exceptional service. If you're looking for an insurance agent that will lookout for your best interest, Melanie should be your go to for your insurance needs!

The process to switch over to them was great. They provided me with incredible rates and Jordan was…read moregreat at answering all my questions! Using them for auto and home insurance!

Very poor customer service. My agent that I had for 20 years that retired would have never let this…read morehappen. I have been a State farm customer for 23 years but not anymore. He could care less that I switched. Never thought I would have to leave State farm but they left me no choice. Found insurance with another big carrier for 1/2 the price. Very sad day for a very loyal customer.

I just moved down to Texas and needed to change my insurance over. From an initial consumer view,…read morethey were very responsive, professional, and friendly. Thank y'all for a welcoming experience.

From the owner: Greetings from Adrian Valdez State Farm Agency! Our goal is to deliver outstanding customer service…read morewhile offering reliable insurance plans personalized to your needs. We provide a variety of coverage options, including Life, Auto, Home, Renters, Business, Condo, Pet, Motorcycle, and Boat Insurance. Based in Rowlett, Texas, we proudly serve customers across the entire state. Our bilingual team is fluent in English and Spanish, so reach out today we're here to help! License #: TX-3011430