After being with this location over 25 years I have had to move my business. Not by choice, but…read moreChris Lennon is the most disrespectful and unhelpful person I have ever worked with in any business. She used to be nice when I first obtained insurance here but has changed. Please see my review on google. Save yourself some pain and don't go with this location.

Yelp wouldn't let me update my review from 4 years ago..I've been with State Farm since I was 19…read moreyears old - 24 years now. At the time when I wrote my first review regarding Gene's office, I had no claims for my vehicle, one claim for my house - in all the time I had been with State Farm. Since Winter Storm Uri, things have changed. Feel free to message me directly for my experience with Gene Wolfgram's office and State Farm in general. I'll also be posting pictures that tell the story.

If I could give 0 stars I would.. HORRIBLE.... Charging $500 a month for LIABILITY insurance…read more... Trying to take advantage of people.... I seriously cannot stress to you more DO NOT GET INSURANCE THROUGH PROGRESSIVE. I called to get the price lowered only for them to tell me they have to up the price because my boyfriend lives with me now...... it's fucking car insurance. THIS COMPANY IS A SCAM!!!

Jeremy and his staff are extraordinary in education and customer service. I understand why I have…read morethe coverages I have, and that is important to me. He keeps in touch and proactively reaches out to keep my insurance up to date. When I need something it is always taken care of quickly and professionally. I recommend Jeremy to everyone I know. Most of us have saved lots of money too! Jessica

The agents at Thumann Agency specially Nida Pasha and Desni Cox are two of the best insurance…read moreagents I have ever worked with. They understand our insurance requirements and are always happy to answer all my questions including the complicated ones. They are forbearing of the pressure I put upon them whenever I am in need of quick response. The types of insurance coverages we purchased from Thumann Agency are general liability, workers comp, business insurance i.e. coverage for contents of warehouse, commercial and personal auto, renters and home. These agents are more than happy to shop around for us.

We have been with the Thumann Agency for years and we have never been disappointed with their…read morecustomer service. In an era that seems to be void of customer service, their team goes above and beyond, every single day for every single client. We have never asked them to review our policies for better rates, they just do it. They heard what we were paying for a life insurance policy we had through our financial advisor, they said "let's see if we can do better". My husband is 64 and insanely healthy, but we were still skeptical, but they cut our rate over 60%!!! They look for the best rates and know their clients well enough to know what they can look for, like good student rewards, home upgrades, etc. If Thumann isn't your agent for home, car, business, and life insurance, you're missing out! Dennis & Kris Smith

Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

Sahar was great to work with! She helped answer all my questions about the quote and was very…read moreprofessional!

Ricardo Rivera, primero fue nuestro agente en carros y después al comprar casa la añadimos a la…read morepóliza. Con tristeza lo digo: no es un buen agente, en la oficina trabaja su esposa y cuando se llama para pedir orientación o hacer preguntas relacionadas a las pólizas dilatan en contestar, no orientan ni responden de la manera correcta no importándole el cliente. Yo no recomiendo este agente. Ricardo Rivera, first he was our agent for cars and then when we bought a house we added it to the policy. With sadness I say it: he is not a good agent, his wife works in the office and when you call to ask for guidance or ask questions related to the policies they delay in answering, they do not guide or respond in the right way not caring about the client. I do not recommend this agent.

Best service and a great price! Ricardo explained the coverage and the benefits. All the team…read moremembers are excellent ! Call the office at 817-945-2900 New Haltom City location with parking!!

Chris and his team have done a great job with making sure my coverages stay up to date. They are…read moreprofessional and friendly! I have been a client for 3 years and look forward to future business with Allegiance!

Chris has been my agent before Allegiance Insurance. I was quick to follow him to Allegiance based…read moreon my experience working with him. Chris is always quick to follow up, find the right deals, and is very knowledgeable in this industry. I'm very pleased with Chris & Allegiance Insurance Agency and recommend anyone to use his services.

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

Dec 2023 Century Insurance still cannot return phone calls…read more I have called three times and have asked for information from Angie. I have just gotten off the phone with a person from another agency. Enough is enough; I am moving my business. If I could take my one star away, I would. Early 2023 I was a customer of Lisa Nickels for YEARS. In over 10 years of service, I had one problem. When Lisa heard of my problem, she called me directly and we worked it out. Today, I need a quote for a simple renter's insurance policy for my mother in the retirement home. Jay said he was sending my request to underwriting 5 days ago. He hasn't responded to emails for an update. I called an insurance company I don't like and got a quote over the phone. It is sad to think that CIA wants to have a customer calling their competition, but that is where I am at, calling around to get some renter's insurance for my mom. And maybe some auto and homeowner's insurance for myself. I miss you Lisa...

Good company. We will be back. Nice employees and good offers. Thank you for warm welcome.read more

This agency does not value individual clients. I've had several issues over the years and I finally…read moredecided to cut ties. Each time an issue would arise, Mark Bigham would act as if it's no big deal. I could write an entire essay on the issues I've had with this agency, but I'll simply leave it at this: If you don't want your business valued then this is the agency for you.