Wow America is this the best we can do shame, shame,shame unbelievable! 20 min for a coffee!…read moreStanding 20 min. on a moving train....lawsuits. get back my seat it's been taken....amtrak board needs to ride this train. Coffee cart..charge more. hello service was good, ride good, comforts zero....please do better!

I'd never seen an amtrak station combined with a greyhound station. But please stop using so much…read morebleach when you have passengers inside. Thank you!

Quoted me $300 from airport to Novi area which is 5 times more than the others have quoted me. What…read morea joke!

Took an Amazing Blue Taxi on a longer distance trip three years ago and was a good experience…read more Figured I would call to book a trip from Ann Arbor to DTW (airport). Something went incredibly wrong with this company. The Dispatcher is incredibly rude and must hate his job. I called around 3:26 PM and started to speak, the phone got disconnected so I figured my call got dropped (although I had full service). Called again, got the dispatcher, started to speak he talked incredibly fast and hung up again saying you're going in and out or something again that's why I hung up the first time. What an idiotic way to do business. Could you at least apologize and say I can't hear you clearly please try again or something of the likes instead of hanging up within 10 seconds of a conversation and not saying anything? Honestly, this dispatcher was so rude/stupid that I decided to make a Yelp account and give this company a bad rating. Thanks dude!

Cool little historical artifacts in here. Nice to look at if you have a layover for a few minutes.read more

This is about the parking, not the train station or train service. My son parked there during a…read moretrip over Thanksgiving week and when we returned to the lot to drop him off on Sunday 12/1 the windows of 4-6 cars (including his) had been smashed, glove compartments rifled and things stolen. Parking there is free and had received good reviews for safety when I looked, but sadly our experience was not a good one.

Loved taking the train to Dearborn. It was super easy to buy tickets and hand the tickets to the…read moreconductor when the train arrives. Bathrooms were available on the train. My only suggestion is not to get there too early. It only takes a few minutes to get access the tracks to the boarding area.

we had our train cancelled twice in one day and ended up having to drive to our location and they…read moregave us trouble when we tryed to get a refund

Interested in how Megabus compares to Greyhound and Amtrak? Read on!!! I travel to Michigan between…read moreChicago several times a month and know every nook and cranny of what each transportation service offers. I'll offer a brief summary of the pros and cons. PROs: - Megabus is EXTREMELY punctual. It is BY FAR the most punctual method of transportation between CHI and AA. I have never had my bus be delayed by more than a few minutes (compare this to Amtrak, which averages ~50 min delay every single time I take it. Greyhound, on the other hand, is a whole other animal... if your bus actually shows up, the timeliness is in between that of Amtrak and Megabus.) - Ronny, the most incredible bus driver you will ever meet, works for Megabus and is truly a phenomenal asset to this company. Trust me when I say you'll know who he is if you ever have him as a driver. I've never met someone who loves their job as much as he does! - You get a rest stop at Love's-- a gas station that, I am convinced, survives purely​ off of the business that Megabus provides them. Bathrooms are clean and they have many snack options. No complaints! --- CONs: - Space is cramped (it's a bus after all​!), so if you're taller than 5'7", you'll likely be a bit uncomfortable. In comparison, Amtrak seats are significantly​ roomier and Greyhound usually sells fewer​ tickets (for their own reasons...) so you have a higher chance of having an empty seat next to you. - Bus drivers are not consistent with checking who reserved their seat. I've had multiple instances of other people sitting in my reserved spot, but did not want to make a scene asking them to move. - There was that one really angry bus driver lady (you all know who she is!!!!) who threatened to leave you on the side of the road if she heard your cell phone​ beep. That was fun. Good thing she changed her haircut and pretends to be a different person now because so many customers complained about her lack of professionalism. --- MAJOR TIP for anyone who has LOST LUGGAGE ON MEGABUS: Always, always, always contact the company that Megabus rents their physical busses from (Lake Front Lines for Ann Arbor). When we accidentally left an item on the bus, Megabus failed to contact the driver and the customer service representatives told us there was nothing we could do except wait for them to return our calls. It was miserable. But within 15 minutes of speaking to a 24-hour Lake Front Lines emergency dispatcher, I was in contact with our bus driver and drove to a nearby hotel to pick up the items. SUCH A RELIEF.

I could just say ditto on Roshan's review…read more Time was when you could get a ticket on this thing for a song. Then I could put up with the crappiness that is a MegaBus experience. Last time I checked though it was a mere 10-20 bucks more for the train for the dates I was travelling. Hmmm. Do your research, if its not an absolutely amazing deal then skip it. Because yes, you wait around like a bum in the elements for an endless amount of time before the trip ever starts, you are then put into uncomfy seating on a bus that is packed to the gills, there is no real service, things are never on schedule and ultimately there will be some miserable moments. Unless you are extremely flexible about travel and willing to be a bit less than satisfied overall, MegaBus may not be a bargain you are willing to suffer. If you are cheap, skinny, short and prepared for any and all issues it can work I guess. Me I am just too freaking old and fat to deal with the hassle. Plus my ride where the air never seemed to work and I arrived at my destination looking and feeling like I had survived an unprepared trek through the Sahara kinda put me off the idea for good.

Amtrak gave numerous delays without reason both on and off the train. Was not home until passed…read more4am. There were almost no updates, complete confusion and disorganization when we did board, and though they offered a rebook/cancel: if you tried to take them up on it, the link took you to a page requiring you to call a 1(800) number. The fact that we were SO late, with the company holding almost no responsibility, offering no actual solutions, and most of us were in a different state made the end of the trip miserable. This train experience dampered this Chicago trip.

I took THE WOLVERINE Train to DETROIT and I really enjoyed it…read more It was a wonderful experience & terrific ride.

I love this train station. I come here often as I travel back and forth from Chicago. It's always…read morevery clean and quiet. Spacious and bright. Friendly staff and conductors. It's a smaller station with only 2 tracks, so it's really easy to navigate and feels stress free. Large parking lot too. Good vibes all around.

A very nice and clean Amtrak station. It is very clean inside, appears to be maintained well, is…read morestaffed, and has a historic locomotive on loan from Henry Ford Museum displayed inside. How can you not like that? Far better than the outdated Amtrak station in Detroit, which desperately needs upgrading. And nicer than the 'Amshack' station building that still is used in Ann Arbor.

I can say I had the pleasure of traveling out of this station. I will also say the station…read moreattendant was very helpful to me. While traveling to Dearborn I learned my return 3 days later had been canceled. The gentleman quickly looked at the situation and got me rebooked. The station was spacious and clean. The city transit also departs from here so just another added bonus. There is a fantastic resteraunt near by called Ford's Garage. The Comfort Inn nearby was clean and reasonable too.

I always use this train station when I travel from Dearborn, MI to Chicago, IL. Lots of parking and…read moreseveral places to eat within easy walking distance. When one of my friends comes into town to visit he always arrives and departs from here. Clean and well lit with even it's own little library. Much better then the previous station down the road.

We are lucky to have such a nice airport within 1hr of home!…read moreIt has just about anything one could imagine and we really appreciate the tram as it can be quite a walk from one end to another. And to get to the smaller terminal it is a short enjoyable walk which doesn't take long at all.

I'm impressed Detroit! This airport is very nice and way more than I expected. They have some very…read morenice stores. It's clean and has plenty of working, clean bathrooms. I like that their Starbucks carries the Discovery series mugs that I collect for my partner. And they had different versions. For some reason, I didn't expect to have to catch a shuttle to get my rental car. So, you should plan for that. Once you get your luggage, you'll have to follow the signs to an area across the arrival/departure roads, down the escalator, and to your designated area. There's plenty of signage. The bus/shuttle ride is about 15-20 minutes away. I also like the number of commuter counters they have. You know, those high-top tables where you can pull out your laptop and work, those. They had several throughout the airport.

Holy Crap! What a life saver! DTW (Detroit) might be one of the longest airport terminals I've…read morebeen in. It's about 1 mile from end-to-end (yeah, google it). When I arrived, I didn't take the tram and headed toward baggage claim and it seemed like forever until I got to the center where the exit is. Flying out, I was more smarter after sitting in Vino Volo for a bit, the tram was close by and I made it to Gate 72 within a few minutes with a lot less walking. Definitely a good idea after wining it up. Pay attention as there are only 3 stops so look at the signs to see where you're going next in order to avoid the surprise of a long walk (or run if you're in a hurry to make a connection). Thankfully, the designers of the DTW airport included this Tram. This Tram gets a Stamp of approval... a Tram Stamp!

DTW's McNamara terminal is the second longest terminal in the world after Terminal 1 at Kyoto…read moreInternational KIX. As I'm a loyal Delta flier, I've connected here in Detroit over 70 times since 2007. Sometimes, the arrival gate is near the departure gate. Sometimes, it is not. When CLT-DTW arrives at A4 and DTW-DEN departs at A74, you've got two choices: walk or ride. The walk will take about 10 or 12 minutes from end to end (if you use the slidewalks and they're not blocked by idiots). Or you can take the tram between the South Station, the Terminal Station and the North Station. The Express Tram was the first tram to run *inside* the terminal. Most other airports that have a tram operate underneath or outside. This one is entirely inside the terminal and not in a tunnel! Also, it's basically a horizonal elevator. The trams are pulled by cables and they ride on an air cushion like hovercraft! [Review 19016 overall - 378 in Michigan - 2540 of 2022.]