Dr. Gray is amazing ! The staff in there are so nice. Teresa is very helpful. Love this placeread more

I was in a car accident a couple weeks ago and felt like a pretzel after. I've seen Dr. Gray 4…read moretimes and not sure if I'd be sitting upright for longer than an hour without his adjustments. The office staff is warm and friendly and it is immaculate. Dr. Gray listens to you and makes sure you are comfortable at all times. He is awesome!

They know how to care for their patients. It's effective, efficient, and they care…read more One of the best in the business of patient responsibilities.

First time at this location for my aunt. Her transition from Arkansas to California has been…read moreextremely easy with the help of the front desk ladies. They are on the 2nd floor and always so patient and helpful. Their positive interaction with all the people checking in is excellent! Dr. Shah, Paarth was great! We were so happy after our first visit. The Dr. was attentive to our questions, he was thorough and very knowledgeable. I feel confident knowing my aunt is in good hands at Northbay

First time visiting this clinic due to a referral from an emergency room visit. Plenty of parking…read morewhen arrived very early in the morning. The front entrance has a security/ front desk that provided exact location of the clinic because its a big building and I looks like its easy to get lost in there in my opinion. Typical waiting even with an appointment. Clinic looks new, neat and clean. Good customer service from front desk person. Looks like a fast paced busy clinic based on the people in the waiting area. There is a small tv but is off, it would be nice if there is a big tv or multiple tvs so people won't get bored waiting. We were called around 7:20 for a 7:00 appointment. During our brief visit, Dr Kofoed was pleasant, calm, not rushing, showed the photo of the xray and able to explain everything we need to know. I was able to schedule the next follow up appointment and will update the next experience based on that.

I saw Dr.Kofoed for evaluation of a lump on my ring finger. He was very thorough, carefully…read moreexplained my options and let me make the decision as to what I wanted to do. He is a very kind and caring man who takes his time and is very clear in his explanations. It was a pleasure to work with him, and I will likely go back to have the finger taken care of if it doesn't clear up. I highly recommend him as a kind of doctor that we're all looking for. His office staff was also very helpful and pleasurable to work with.

Dr Jamnani was my surgeon for emergency surgery and all went great! He thoroughly explained every…read morestep of the way from. Preop to post op care. I couldn't have asked for a kinder, sincere physician. I highly recommend Dr Jamnani

I realize that some doctors don't have the best bedside manner, but this man is one of the rudest…read morehuman beings that I have ever encountered. My daughter had to go see him for a follow up after surgery. When we explained that she was vomiting and still couldn't keep food down 10 days post op he told us "that's not my problem". He told us to go see a GI doctor. When we explained that the GI doctors had no availability for 2 months he stated "then you'll have to wait". I told him no and that I wanted someone to assess this problem now, he told us to get out. I told him he was a rude person and that by not helping us he was assisting in the demise of my daughter. He again told us to get out waving his hand towards the door and said we were being ridiculous. All this as she again threw up. As we were leaving he hit my daughter with his hand that he was flinging around. She became very upset and threatened to call the police. His nurse quickly escorted us out to the lobby. She was very nice and apologized. She was so sweet and gave both of us hugs. Another nurse came out an helped us get an appointment with a GI doctor that same afternoon. I cannot say yet if this man is a good surgeon, because my daughter is still very ill. What I can tell you is that he has a horrible bedside manner and that he shows no empathy towards his patients who are begging for help. If you have another option I would highly recommend it. What kind of doctor tells someone begging for help that her illness is "not his problem"? In my opinion this man is a self centered egotistical disappointment to the medical profession.

I'm not sure why the rating here is low. Service is excellent and the staff is friendly. From…read moreradiology to surgery...all amazing. The oncology department is topnotch. The nurses' professionalism, standard of care and compassion is second to none. The doctors are honest and patient in answering all questions. This is not your standard hospital. This is a military hospital where the staff works hard here despite other competing priorities such as military obligations. They also worked during shutdowns. Definitely an all star health care facility.

Extremely Disappointing Experience With the LASIK Department…read more I am extremely disappointed with the way my LASIK surgery process was handled. As a soldier, I understand that medical procedures have strict eligibility requirements and that a patient can ultimately be found ineligible. What I do not understand is the way this situation was communicated and handled from beginning to end. Prior to my appointment, I was informed that the slight deviation in my eye could potentially result in disqualification. I understood that this was a possibility and was prepared for the procedure to be denied if the medical evaluation determined that I was not a candidate. However, after traveling approximately seven hours to the facility based on being told that my surgical packet had been approved, I was given a completely different explanation. Upon arrival, I was told that the deviation was not simply a potential disqualifying factor--it was apparently too severe for them to operate on. I was then informed that I would never be able to have eye surgery. That is an extremely significant conclusion to give a patient, especially after previously communicating something substantially different. If the condition was severe enough to make me permanently ineligible for eye surgery, that should have been clearly communicated before I was told my packet was approved and before I made a seven-hour trip. The only additional communication I received was an abrupt phone call from an optometrist who identified herself as Ms. Wang. The only instruction I was given was essentially, "Stop rubbing your eyes." I was not provided with a clear explanation of what had changed, why my previous information was different, or why I was suddenly being considered permanently ineligible. What was particularly frustrating was that the surgeon would not even speak with me directly to explain the decision. Instead, I was left dealing with an individual who was extremely argumentative and disrespectful in the way they communicated with me. Rather than treating me like a patient who was simply asking legitimate questions about a major medical decision, I was spoken to in a condescending manner, almost as if I did not understand the most basic concepts being discussed. I was not asking anyone to perform a procedure that was medically unsafe. I was asking for a reasonable explanation of why I was previously told my packet was approved, why the determination changed upon arrival, and why I was now being told that I could never have eye surgery. Those are completely reasonable questions for a patient to ask. The seven-hour drive made the situation even more unacceptable. This was not a minor inconvenience. I spent significant time, fuel, and effort traveling based on information provided to me by the department. If there were unresolved medical concerns that could result in permanent disqualification, those concerns should have been addressed before I was told I was approved and instructed to report for surgery. The biggest issue here is not that I was ultimately found to be a poor candidate for surgery. Medical professionals have every right to determine that a procedure is unsafe. The issue is the lack of consistent communication, the apparent change in explanation, the absence of a meaningful solution, and the disrespectful manner in which my questions were handled. I would strongly encourage the LASIK department to reevaluate how it communicates surgical approvals and disqualifications to soldiers. Patients deserve accurate information before traveling significant distances, and they deserve to have major medical decisions explained to them by qualified medical professionals--not dismissed, talked down to, or left without answers

I just started seeing Dr. O' Connor a few months ago because I found online that he was very…read moreeducated on the back and helping people who have had back issues. I didn't know what to expect exactly, but I read a lot of great reviews on here about Dr. O Connor and how he has fixed so many long term back injury's. His website is backpainoconnor.com and it has personalized video testimonials of people of all different professions to athletes! In the first 2 Visits through his knowledge and expertise, he was able to identify the issue right away! It was actually pretty amazing to see how fast he found it. An within one session of specialized treatment for the back issue, I immediately got my full range of motion back. I'm so grateful of his help because it has changed daily life for the better for me, and this is just one of the things he has helped me with among many other things. His staff is a very friendly and professional group of gals and help in any way they can to make you feel comfortable and overall is just a pleasure to be around and a great team! Dr. O Connor is very attentive and asks a lot of questions to get the root of the issue which is hard to come by in a doctor these days. He really cares about the health of his patients!

A Life-Changing Experience with Dr. O'Connor…read more I have been a patient of Dr. O'Connor for many years, but I recently experienced firsthand why his specialization in back pain is so legendary. After a simple move--picking up a pair of pants--my back went out completely. I was in excruciating, incapacitating pain. While sitting offered some relief, the transition to standing was unbearable; it felt like my whole back was lighting up. I reached out to Dr. O'Connor, and he got me in quickly. Using his years of experience and specialized tools, he worked on my back--bending, twisting, and carefully adjusting my spine. After about an hour of his targeted treatment, the pain was simply gone. It was absolutely amazing. This isn't the first time he's saved me, but this lower back incident was the most severe. If you are suffering, you don't need to rely on painkillers or live in misery. Dr. O'Connor has a plan for relief. He is a true blessing, and I cannot recommend him highly enough!

Great care and amazing staff. I appreciate Dr. Koefed and Dr. Chen's care as my orthopedic doctors.read more

Witnessed discrimination against patient with disabilities. The second the RN saw the patient, she…read morewas rolling her eyes, complaining, had a major attitude. The team explained that they called multiple times ahead of the appointment to explain the condition, what exactly would be needed and ensure it was an appropriate setting. The doctor scheduled to conduct the procedure had already evaluated the patient in-person and personally referred them to this center for her to complete it. Patient did absolutely nothing wrong, other than needing some assistance from their team, and a full team was present to work with them to ensure the Sutter staff didn't have to worry about anything. The RN immediately complained and was openly talking negatively about the patient in the hallway so the team denied service without even trying or consulting the patients team. Even after the reiteration that the procedure was urgent due to life threatening concerns and having a history of successful procedures with no issues, they refused service based on the fact they had disabilities that they were well aware of ahead of time. Very disheartening to see professionals in a field meant to help others be so discriminatory and hateful.

In 2004 I went to Dr.Klink and got breast augmentation. I'm just as happy now as I was back then…read more 22 years and still happy with them. Side note, apparently while still under anesthesia I proposed to him lol. Came here to see if he was still practicing so that I could give a referral

I had botox done for neck bands and could not swallow for a month!!! They were very rude when I…read morecalled and complained and felt like they just thought I was trying to get over on them for a credit!!! This was pretty dangerous, however I did lose a few pounds!!!!