Online inventory real time on my 40 lb , Braided Fish Line…read more Brooke at Customer Service Desk was professional, efficient and knowledgeable. Melanie and chihuahua along side her adding a welcoming home town feel. Highly recommend this place for anyone for fishing land, lake or a roaring river into the sea. Visit this store and team in beautiful San Diego.

Christie was extremely rude & condescending when asked about the price match on a particular item…read morecarried by Amazon for a cheaper price. She stated, "This is the fourth time I explained this!" I've been a loyal customer for years at the store and spent thousands of dollars at West Marine and do not appreciate her treatment. I will do future electronics shopping at Amazon. Thank you.

Wow, so I guess the previous issues here were accurate. Do not come in here if you looking for…read moreassistance. I have a trip and needed some things and not one person said anything but as I'm searching for literally any sign of actual product (the aisles are bare) I keep getting stared down by the two guys at the counter. Feels like "you don't belong". Guess I have to make it out of the southbay and spend money in Point Loma or other communities. Will not return.

I was kicked of this store for "looking homeless" and was accused of stealing. When I walked in I…read morewas on the phone with my girlfriend and was talking to her about the stuff in the store. The manager followed me around the entire time and stood within 5 feet of me at all times repeatedly asking me questions regarding what I was looking for. I talked about the exact gear that I needed and he immediately referred me to another store without even looking to see if I he had it. He interrupted my phone call and told me I "looked homeless" and that I needed to get out and I can pay for the things that I had in my hand, a few hooks and weights. At that point I was disgusted with his behavior and no longer wanted to do business there. I asked for a real reason why he was doing that and he repeated that I looked homeless and that he was calling the police. There was nothing I could do or say to convince so I decided to leave. West Marine HAS to do something about this it is unacceptable.

I love West Marine in Oceanside. The older guy( my age) was so helpful. I find t get his name but…read morehe took me back and showed me the exact paint i needed. Told me how to do it because i know nothing about fiberglass boats as I own three Chris Crafts and have been working with wood forever. His good attitude was rivaled only by his sense of humor. And his sidekick, Austin was as much of a gem and was probably 40 years younger. Austin ran out to my car with the rollers i left in the store. Great guys, GREAT experience!

If I needed something for my boat, they probably know what they are talking about. If you want…read moreadvice on fishing lures and the like, you'd be better off many other places. The guys who even worked there told me they knew nothing about fishing.

Small location but very close to Dana Point harbor where my boat is locked. When they have what I'm…read morelooking for it's very convenient. Stock and selection is limited by the Small store size. Prices are typical for west marine which is to say somewhat higher than average, but worth it for the convenience factor. I'll be back.

This place is great. Adam couldn't have been more helpful and I appreciated his professionalism/…read moreknowledge on helping me understand/sort out my problem. Thanks again!!

The marine exchange is awesome everyone there was super helpful, great service and great selection!read more

In the middle of target work in support of the navy I had a hydraulic hose fail off shore. We made…read moreit back to Shelter Island and I ran the hose to SDMX to get a replacement made up so that we could return to sea and finish the work. I left without a hose because Jose was busy with something else and he wouldn't be able to get to it. The management suggested that I keep bothering him until he did it. WTF?

Agustin, Nico and Gonzalo at West Coast Marine made my Grady-White Canyon in Mint Condition for the…read more2025 Fishing Season, Botton Custom Paint, Gel Coat repair & Ceramic Coating, Service my 300's dialed in the Sea Keeper Ride. Customized my boat cover. VIP Customer Service. Hands down the best Yamaha Marine Shop in the West Coast. The owner Gonzalo is a class act gentleman! The most honest humans I know!

I was looking for Yamaha Outboard parts and unlike most places these days they had stock of what I…read moreneeded. Parts counter super helpful. Highly recommended for your Yamaha needs

The staff there is amazing. Friendly, professional, and very knowledgeable. Great place for all…read moreyour boating needs.

Blake was amazing. He helped my husband with his boat seats and bases. He was very patient and…read moreexplained everything to him. My husband never felt rushed. Can't say enough good things about Blake. THANKS SO MUCH BLAKE!!!

Just want to say thank you. Between drive thru boat drop…read morewhich was awesome and just great communication and great work to repair drive cable and drive box issue on Caravelle with Volvo Penta 5.0. I am not easily impressed with customer service these days as nobody seems to care. These guys know what they are doing and I can't say enough on what a positive experience this was. My first time to Sunset Marine and totally impressed. Thank you again.

I am glad I decided to bring in my old Johnson for repair. I wasn't even sure parts were even…read moreavailable. Raphael worked on my motor and brought it back from the junk pile. I am very happy with his work and the fair price will result in future business. Highly recommend going there.

My experience here was great…read more After enjoying my kayak purchased at Sport Chalet in 2001 for more than 20 years... it was time to upgrade. I found the kayak I wanted on WestMarine.com, and purchased two of them for delivery to the store. My boats arrived early, and the associate called to let me know they were in. When I arrived at the store, the clerk directed me to the back counter to gather the order paperwork, and the fellow back there walked me to the front where I paid. Same fellow helped me roll the kayaks to the truck and help me load them. Solid and straightforward service. And I even like the color.

Ordered parts for a customers boat repair. Supposed to be next day delivery on their van, but I…read moreguess they didn't feel like delivering today. So they just blew it off, now my customer is all pissed off at me. Had to explain how it was just a crappy supplier issue. I wont every count on any delivery from them. I called and it seems the employees run the place and management is just a joke to them. Thanks West Marine for running a sinking ship.

Bethany and the ladies are always so helpful when I go in. Love the store selection sometime. I…read morethink it was made just for me and my boat. never fails if there's a easier way, they will usually let me know.

Horrible customer service, Laura is 0 help and rude…read more Thought maybe it was busy maybe she couldn't get around to helping me out. but turn out the stores empty and she just doesn't seem to care to help.