poor service, Been using them for years until one day they…read morestopped showing up with no notice. After what looks like a few months of growth, I called the owners. He said he had a diver "Go Rogue" leaving multiple boats in my marina unserviced including mine. He can't account for when the last cleaning was or if I was billed accurately. I called and left a message for the company, but got no response after the first promise to "make it right." However that hasn't happened and no response after my last call.

Harbor Crew Boat Care SD has been rock solid from day one. Scheduling is easy, communication is…read morestraightforward, and they actually do what they say they'll do. They've been consistently on time and dependable with monthly service, which is huge when you're not at the marina every week. The pricing feels reasonable and transparent, and the video updates are incredibly helpful. Being able to see the condition of the boat and the work completed removes any guesswork and builds a lot of trust. The biggest benefit is not having to think about maintenance. Instead of spending time checking on the boat or dealing with service issues, I can actually enjoy being on the water knowing everything is taken care of. Overall, they're professional, reliable, and easy to work with. If you want a boat care service in San Diego that lets you enjoy your boat instead of servicing it, I'd absolutely recommend Harbor Crew Boat Care SD.

I am so grateful to have gotten my 42 foot Catalina worked on by Morton Marine. Ken was always a…read morephone call away, very patient, professional, honest, and easy to communicate with. His knowledge about boats and issues made it simple to figure out what needed to be done in order to fix the problems I was having. The boat was having vibration issues and I was unable to rev the rpms which made it impossible for the boat to reach a normal speeds. After hauling out and pulling the shaft we needed to get a new shaft made, new prop, and just a full overhaul. I put all my trust in him and his team and ended up with better results than I could even imagine. It's like a new boat, I'm so happy. I was terrified of the final price at first but it was very fare. That's rare. Thank you Ken, Stan, Cole, and Luke. See you soon. Captain Liz Owner of Sterling Sails

I had a very positive experience with Morton Marine Services. Initially, I was…read moreunclear about various businesses working together with Safe Harbor Marine, where I was hauling out my 33 foot sloop for bottom cleaning and painting. I advised them that I wanted two seacocks inspected and possibly replaced, as well as repacking of both the prop shaft and rudder post. Upon haulout, I was directed across the yard to Morton Marine for those engineering issues, as Safe Harbor was only handling the bottom exterior of the boat. Upon arrival, I met with Stan, who was aware of the work I had requested, and came with me to size up what was needed before the boat even left the water. He clearly understood my concerns and described a plan of action. He was certain the work would be completed within the 4 days Safe Harbor was allowing for the bottom job. Before I went home on day one, the boat was hauled and on jackstands. I was absent for day 2, but they must have hit the ground running as most of my work items were handled then. On the morning of day 3, I was back to the yard to check on progress, and found the Morton Marine employee Vadim just finishing the rudder post packing. Everything I'd asked for was done and the yard was planning for launching soon. He then told me that they had observed pin hole leaks of water from my engine exhaust hose that was next to the rudder post. I knew the hose was old, but was surprised that it was worn to the point of failure, allowing exhaust gasses into the interior of the boat, a very dangerous situation. Of course I directed that it be replaced, which was possible pierside after launching. This called for removal of a decorative panel covering a wooden box thru-way for the hose to rise vertically upward a few feet above the waterline to prevent vacuum siphoning of seawater into the engine. At this point Ken Morton (owner and ops boss) arrived and personally assisted in panel removal to ensure it was not damaged. Mine must've been the smallest job in the yard, but the attention I was getting was amazing. We then found very rusted and disintegrating stainless tubing at the top of the hose loop. Ken said he would try to find a replacement, but it might have to be fabricated (very expensive). I was resigned to the cash outlay since this was a serious safety hazard, but the next morning Ken called to advise that Stan had reminded him that a far less expensive fiberglass loop was available. Five hours later, everything was done, including Stan adjusting the prop packing gland for a proper drip rate with shaft turning ahead and astern pierside. The worksite (my galley, head, and aft cabin) was wiped down and vacuumed. Everything Vadim and Stan worked on was clean and meticulously done to the highest standards. I am very grateful to Vadim, and Stan, and Ken for their superb work and attention to a major safety issue I had missed. These are the guys I will return to for boat servicing in the future, and I wholeheartedly recommend them to anyone needing engineering work on their boat in the San Diego area.

Boat Repair is a challenge. As an owner, I want to spend the smallest and amount possible. But,…read morereality doesn't always match. We have brought our boat to affordable and Dennis many times over the years. Their impeccable service, communication and quality are rare in this industry. I would highly recommend affordable for anybody who's interested in great communication, fair prices, and high quality work.

Very rude and bad customer service. Dennis and laura have a stuck up " i don't care" attitude ,…read moresave your money and your self a headache and go somewhere else.

Incredible customer service, very knowledgeable, completed…read morework on time and as quotes ... Best in San Diego...

I've known about this guy for a few years now (my friends use him) and I finally needed some help…read morewith replacing some bearings. Vojtech gave me some general pricing over the phone, I scheduled the repairs and he knocked it out of the park. Staying on budget, made some recommendations and now I have him on an annual maintenance schedule. So

I bought a new boat from M2O. Carter was my sales rep and he was awesome. Very knowledgeable and…read moreprofessional. He did not push hard like normal sales reps. Carter answered every single question I had in a timely manner. Extremely easy to communicate with him through my buying process. I highly recommend going to M2O if you are looking for a great deal and really nice people like Carter to help you out.

I met the owner, Ian, at the boat show and had a great conversation with him. He seemed…read moreknowledgeable and friendly. M20 Marine had an eFoil floor model on display, and I offered to buy it. Ian told me not to buy the floor model and instead come to the store for a brand-new one at the same price. I called him on Monday to make the purchase. He answered and said he couldn't talk but would call me back in a few minutes. He never did. After that, he didn't answer calls, respond to texts, or return messages. I even called the store and still received no callback. Very disappointing. I was a ready-to-buy customer, and a simple return call would have gone a long way.

I shopped around for a yard to do some fiberglass work on my whaler and I'm very glad a chose Safe…read moreHarbor. Scott and Trip were amazing from start to finish. Not only did they do an amazing job on the repair but they were very communicative and personable the whole way through. My trailer jack gave out while they were working on the boat and Trip (a manager) went out of his way to personally go buy a replacement for no additional cost to me. These guys are top notch, honest, and fair. They definitely take care of their customers. Would go to them again in a heartbeat!

We frequently use Safe Harbor Shelter Island for our boat repair and maintenance needs. They are…read moreorganized, Scott does an amazing job of managing the yard, and it's easy to find a vendor there. Keep up the great work!

My first contact with the guys was to see the used boat listed on facebook marketplace…read more Arrived at the store after the address and the person who replied already told me to parking in front of the driveway to don't need to keep looking for parking spot, over there already saw that they have attention with customers, first point for a customer service, after that Raul show me the boat and helped me with all the questions that I had, Nancy and Tania made my day helping me with my broken English in a mix with Spanglis Portunhol version, after that I figured out that my short shaft motor not gonna work good for the boat and I decide to go bigger, Nancy helped me with everything and together with Brian, Gideon everything was handled perfectly. I highly recommend this store. Shelter Island Inflatables deserves not 5 but 6 stars. Amazing crew guys,,, congratulations and thanks for everything.

Complete rip off…read more Double the online prices, and they even charged me shipping despite purchase done in store.

Being in the boat business for 40 years myself I appreciated the service…read moreand attitude of Boat Grotto. Prices were fair and parts top notch. Recommend the Boat Grotto to anyone looking for marine service. SportFishers Unlimited.

Oh no here you go again Mario you are such a dishonest man. You were the one that put the amount…read morepaid. I have the paper that you printed out on your computer. I tried to go put the boat in my name the very next day and there was a tax lien on it Once again you're an untruthful man and you sold me a boat with a 19-year-old engine on it and never disclose that information. Also you told me everything was in working order on that boat not a single engine gauge work. And I do not believe that you have any video of me checking out the engine because I never did. The video you showed me was up inside the boat and walking around the hull. You said I have buyer remorse. I wanted the boat until I found out there was a 19 year old engine on it. This was not returned out of buyers remorse. It was returned on you being untruthful.