I have never been a person that leaves any kind of review...it takes too much time, honestly its too much of a pain in the A$$. There are some companies out there that do business so bad that it literaly makes your jaw drop. Because of this situation, I have made it a "Rule" of mine to only write a review if the experience was so bad, I have no choice "but to leave a bad review". I feel I have to warn other people about this business. Most of my experiences luckily are good 99% of the time, and I am not going to leave good reviews. Im definately not going to leave a bad review if, for instance, my "soup" was cold, or the waitress was rude, ETC... It has to be "Jaw droppingly bad" for me to write a bad review.
I have recently started with these type of "reviews" & remembered a horrible experience that happened with "Morton Marine". Even though it happened some years ago, I stronly believe people should be aware of the type of business this man does.
The situation is as follows. I first had him start a monthly wash service on my boat, & everything was going great, till one day I noticed a crack on the plexiglass part of my hatch door. It was there right after they had washed my boat, so I obviously put 2+2 together and called him to say his guys busted the glass. The man is basically a "used car salesman". He talked and talked and talked and talked and talked and talked and talked, & then he talked some more. Then, when I thought he was done, I tried to retort, then he would interupt and talk and talk and talk and talk.... well, you get the picture...He basically was not going to accept responsibilty..the guy is mind numbing!! I finally gave up & just said whatever. I continued to do business w/guy...figuring he would at least scold his guys & tell them to be more careful, even if he didnt accept responsability to me. They didnt break anything else, so I hired him to do some bottom work on my boat including through holes & redo the packing gland. It was expensive, around $7k I believe. About a year later, I moved up to LA with my boat. I took her out one day & all of a sudden I heard a big "CHUNK" noise come from my engine & the engine stopped. I ran below, & was shocked to see my engine compartment flooding with seawater. Luckily my bilge pump was working, but I was really nervous & ran out & got a new one in case my old one crapped out. It was a weekend so all the "boat haul out places" were closed, so I had to stay the whole weekend by bilge pump to make sure my boat didnt sink. Anyways, as you can imagine, it was a very long & stressfull weekend. Monday, I took day off of work to take it to boat yard, I was extremely lucky they had time to haul out my boat. They found the problem. They said in no uncertain terms, "the problem was, whoever installed the packing gland(Morton marine)put a rubber hose on that had no business being there. They could see that he had it clipped to the side & over the course of a year it finally worked its way loose & that day it got tangled on shaft & caused the issue." As you can imagine I was livid! So I called him.....I explained situation to him to get him to pay.....then of course, he talked & talked.....you get the picture. I didnt want to argue with him, so I just hung up.
The good news is, the boat yard said this would be covered by my insurance...Wow!!! That was such a relief. The boatyard also put the full blame on (Morton Marine). I didnt check to see if the insurance went after Morton Marine, I was just happy that I didnt have to pay for it.
In closing, this is the type of business this man does. I feel it was my obligation to let consumers know, & I feel bad that it took so long for me to write this review & hope that something similar has not happened to someone else. read more