These guys were great. Logan set us up for a quick appt to look at my furling main system. I was worried about a major repair or having to drop the mast. Max was on time, troubleshot the issue in 30 mins and all is well. Very good company. read more

Very rude and disrespectful employees. Never, ever use this business for your marine needs. My qualifications: Master Diver, Master Marine Electrician, Master 100 ton Captain. So I think im good on this review !!! Thx E-1 read more

I can't really compare Rigworks to another rigging shop, in part because there's no reason to go anywhere else. The staff is experienced, knowledgeable, and easy to work with. The key to working with a specialist is that they have answers to questions you didn't think to ask, and that is the case here. The rope selection is great, both in type and color. And a good range of hardware as well. read more

We had Rigworks change out our old running rigging with new line and repair the winches that decided to have an issue half way across an ocean. They did the work as scheduled with only a short delay. We found them at the San Diego Boat Show. They seemed to know what they were doing and we made arrangements. They finished the work and the lines looked good. Minor detail that they didn't replace the line holder on the port side that was broken. It's a small detail but would have made the last star. It would have been a cheap fix for them. They called and said they couldn't get one of the winches to operate in manual. It was working before they did the repair so they went back and fixed it. It now works manually and with the push of a button. That was a slight error but repaired with no problems. We finally made it out and everything seems to be in good condition. The new lines feel so much better than the older ones that were well used sailing from HawIi. I would use Rigworks again for any rigging issue. read more

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I was struggling with an expensive repair on my Catalina 36, and took part of the system to Rigworks on a hunch. They helped me immediately, and blew me away when they gave me a $0 cost bill. Always friendly and knowledgeable, Highly recommended for your boat needs. read more

I had my forestay replaced on my 46 Irwin and had a rigging inspection done. They were very proactive about having the right parts and tools ready, kept me in the loop as far as what day to expect them, had a very easy way to pay through the email they sent me. I had a question on the bill and they were patient and broke it down for me, everything matched up. *Sean did my inspection and I hovered over him to ask questions and he was more than happy to answer questions and give me his ideas of my rigging and other options I could do for lines and such. *Max is a quite professional, very knowledgeable, answered my questions as well, and took every part of my furler apart and resealed the screws with lock-tite to place back on the forestay when he could have just threaded the new wire and left the crust. *Robin is epic. She is the piece of customer service that you don't find very often anymore. She was happy to answer all of my dumb questions and was very knowledgeable. I will go back to Rigworks for all of my sailing needs. read more

I'd been referred to Rigworks by a rigger in Dana Point where my new-to-me Catalina 27 was previously berthed, and made arrangements to have some work done (rig inspection, installation of new ST winches, etc) once I got to the new slip in Marina Village. Ray was very helpful and did a great job. Kathy has also been extremely helpful in getting me quotes and advice on a number of different inquiries I've made. All in all, a very well-run and knowledgeable operation, very professional & highly competent. Not the cheapest, but you definitely get what you pay for. I'll be calling them back for more work soon. read more

Everyone at Rigworks is fabulous! We met Ray and Robin when they presented at the Safety at Sea seminar. They found issues that another inspection missed - I knew something was wrong - and they found it. Fortunately, they found it at the dock, because the problem was not small and I could have lost the mast in short order. They gave me a bid that was very accurate, got the work done on time, and did a great job. They took good care of my boat, and didn't leave trash or dirty footprints like others have. Everyone there was absolutely fabulous. I recommend them wholeheartedly. They got my boat skimming along better than new! read more

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I love Rigworks. They do amazing work and all of their riggers are knowledgeable and do great work. They will give you a reasonable quote and they always come in at or below the quote. Best rig shop in San Diego. read more

Rigworks is Undeniably the Best. The owner Ray and his team are professional, communicate well, and are very thorough. In 2006, I snapped my port side spreader off my 1973 Ericson 29 sailboat on a gusty December day tacking under the Coronado bridge. I chose Rigworks from the good reviews. Ray responded quickly and we were able to step up a date for his crew to unstep my mast. Ray kindly allowed me to do some of the work myself as I enjoy working on my boat. Ray also had a clever and practical way to repair the damage on the spreaders. Before I knew it the mast was up and I was sailing back to home slip. So in 2019, when my E-29 needed new standing rigging the only place I wanted to go was Rigworks. I emailed Rigworks and Ray responded promptly and a date was set for the mast to come down. While I always leave the important things to the professionals he once again allowed me to do some smaller jobs. I was feeling confident from the last 13 years of acquired sailboat knowledge and the size of my toolbox had grown considerably since the 2006. However I now have a new appreciation for the talent and time that goes into even the smallest jobs. I totally underestimated the time it takes. I allotted what I thought was a generous estimate of 14 hours between the few projects I want to complete. Everything took three times as long as I estimated. Luckily Rigworks had my back, once or twice a day one of the staff would come out and check on my progress and share some knowledge, give recommendations and advise on how to proceed on the project at hand. They also worked around my progress until I finished up. In the end I think spent more than 40 hours from dis-assembly to completion for all the jobs. So take from me when you hear it from the professionals these projects are time intensive. Once the mast work was done Rigworks efficiently competed the standing rigging. I believe they genuinely cared about seeing my mast with full sails again. I will never forget the professionalism, knowledge, advise and patience of Ray and the Rigworks staff. Alan Marin 1973 Ericson 29 "HONEY" read more

Rigworks - The stick is back up! - Boat Repair Near Me - San Diego, California

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I called Rigworks on the suggestion of our surveyor during the haul-out inspection for our Catalina 36. This company did an awesome job. Sean showed up to complete the rigging survey and was very professional, knowledgeable and friendly. He was very patient and answered all my questions while explaining in detail the issues he felt needed to be addressed. I called the office to get a quote on the necessary repairs and quickly received the cost estimate which the amount was very reasonable. We decided to have Rigworks complete the required work. They told us up front the work required a couple of visits. Everyone I dealt with at Rigworks was kind, professional and all the work was finished to our complete satisfaction. It's so nice to work with a company that shows up when they say they will and complete their work when they say they will. I highly recommend Rigworks for all your rigging requirements. I will definitely be using them for any future rigging issues. read more

I had a relatively small job for Rigworks but Ray got me scheduled and did great work. Thank you Ray.

Wow - I could not reccomend another rigger more highly - EVERYONE is great here. These folks treat you with top prioroty and are highly organized. There services for me was a recent rigging survey, decommision and overall readyness to ship on a truck. For anyone who is out of town and needs someone in your corner - these guys are IT ! read more

Exceptionally poor business. I made an appointment for a rig assessment ($200.00 just to look at the lines) a week ago. Had a nice conversation with a knowledgeable and helpful person who confirmed the date and time and suggested I come into the store to look at the lines while I waited for the appointment. When I went to the store, I had a very unhelpful conversation with a very unpleasant and unknowledgeable young woman named Robin. First, the bossy millennial keep me waiting outside the store for five minutes while she talked AT me from ten feet away about why I wanted to enter the store (open doorway was roped off). I had a mask on. Finally, I had to ask her "can I just come inside"?! As I entered, another customer came in through the back door with no mask door, she stood five inches away from him facing him, smiled, and nicely told him to put on his mask. Then, she turned back to me and started yammering. She did not listen to me at all, she talked incessantly, spoke over an interrupted me, mansplained lines to me, called my boat small, condescended to me about colored lines, did not answer the questions I had, would not tell me the prices of the line, and tried to push line on me three times that I told her I was not interested in. I finally got fed up and left the store, saying I will just go over it at my appointment next Tuesday. As I walked out, she passively aggressively asked me my name and shouted out to my back on the sidewalk that hers was Robin. A few days later, I called the shop to cancel my appointment (with 4.5 days notice) because I decided I did not want to continue this work if I had to deal with this rude and useless staff member. Of course, Robin answered the phone, said the person I asked to speak to was unavailable and then asked my name - I said just give him my number and ask him to call me, said my number and that was it. No one returned my call. So, I figured if he shows up for the appointment, I'll have the inspection but not let them take my lines to work on... come the appointed day and time, no one arrived. I called the store, asked for the person I scheduled the appointment with, she said he's not there. I explained that I had an appointment with said person at 9am this morning. It is now 9:30. Robin said she had no knowledge of this appointment and it wasn't on "her" schedule, she runs show and now suddenly introduces herself as the office manager... Did I have an invoice and give anyone a credit card? I said this is the first I heard of it... why the hell is that? She starts asking me questions and I DO interrupt her because based on experience, she is not going to listen to me anyway and she still interrupts me to say I "need to let her talk". I said No, I have other people coming to do the work now, I don't want to work with you as she continued to speak the entire time over me as I was talking. She exclaimed she didn't want to work with me (just, wow) while I was trying to get off the call. Fed up, I hung up the phone, what a shitty business, wasted my time for a whole week when I have a line that's about to snap! I still have no idea who this mysterious Sean person I originally spoke with... All I know is I am out a week's time, wasted morning, and one rigger in SD I will not be able to work with in future all because of this extremely rude idiot, not a great face for your business. FOLLOWUP: I didn't hear from anyone at Rigworks for five days after I left a message. I didn't know you even had my phone number... but lo and behold, some one named Cathy left me a phone message within one hour of posting this review!!Really?!?! So you had my number all along... this message was left at NOON. I have had a full schedule all day and not had time to return the call, if I decide to. The message was unapologetic and defensive. I completed my busy schedule and only had time to reflect on this " outreach " tonight at 9:45 pm. Lo and behold again, there is a long unapologetic and defensive response to my review here! RIGWORKS didn't even give me time to respond and attempt to ameliorate this situation before getting nasty in this response. You couldn't even give me one business day to return your call?!?! You can make as many excuses as you like about your staff, it does not change my experience on three separate occasions with her. I am also entitled to my opinion. And in my opinion this person was rude to me, unknowledgeable about the questions I asked, unhelpful in providing service, and an idiot when it came to customer service. You may feel positively about your staff but I have met plenty of other people who share my opinion about this staff member who are simply more tolerant of her treatment than I am. This has NOTHING to do with Covid and your childish appeal to " be nice " is the last condescension I am willing to suffer from your company. I am extremely grateful I do not have to work with you, I feel like I dodged a bullet. NO APOLOGY = NO BUSINESS read more

Rigworks was fantastic. I was very happy with the fabrication of the standing rigging for my Catalina-30. Logan was exceptionally helpful after the sale with professional advice and assistance during my rigging project. I would highly recommend their shop for any of your rigging needs. read more

The team at Rigworks are the best in the business. Very knowledgeable and experienced. They are all sailors, so out there with you on the water. Highly recommend. read more

I was stuck in San Carlos Mexico with a backstay problem. After speaking with Sean at Rigworks by phone, taking measurements and photos Sean put the repair parts together and shipped them to Tucson and they were then brought across the border to San Carlos where they were installed without problem. Thank you Rigworks and especially Sean ! I appreciate you. read more

If I could give these guys a ten I would. They've helped me with numerous projects and always been professional and thorough. They have tons of experience and whether you're a cruiser or hard core racer they can help you! Even if you don't have a boat they can make almost anything out of high tech line and fix hydraulics. read more

It just doesn't get any better. Ray, Max and the rest of the team always go the extra mile to get the job done right in as cost effective way as possible. I worked with them on a couple of projects and when there's more work to be done, they will be the ones I call. read more

Rigworks inspected the rig on a boat I was about to buy and found thousands of dollars worth of damage no one else noticed. Saved me from making a huge and costly mistake. Awesome!!! read more

The folks at San Diego's Rigworks in Point Loma are fantastic. They deliver the Ps and Qs of service with panache: pleasant to deal with; spot-on professional advice; quality service; and pricing that adds a quantitative difference to your pocketbook. Logan prepared a new jib halyard for us, and Robin and Logan both provided excellent conversation as I waited. It was an enjoyable stop earlier this week on a rare rainy San Diego afternoon. We highly recommend Rigworks. read more