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West Marine

2.5 (110 reviews)
Open 8:00 am - 8:00 pm
Updated 2 months ago

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OMG, there is a lot of other places to shop on line and always cheaper in price for the same product. I sure west marine will soon be on its way out! NO customer service , what a shame! doesn't matter what store either! sad! been boating for over 40 years ,sad!

Shopping for speakers
Joshua D.

Shawna was great came out from behind the counter to assist me in purchasing some speakers for my boat. Told us about certain brands and different sounds and value and best bang for the buck plus what is what in regards to pricing! The prices seem reasonable here not sure what to compare to but they seem as if they have decent deals as compared to the internet. The service here is great David helped us right after his break and he went the extra mile also checking for prices and different designs for our sound system. He advised against getting something that would potentially be stolen love that idea also said to get the warranty in case something happens we are covered and protected. We will be back in case we need anything else for the bot this place has everything. Social distance is enforced!

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4 months ago

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David R.

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5 months ago

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David R.

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2 months ago

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David R.

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2 months ago

My husband went in 9am on a Sunday and received fast service for obtaining a Fishing license. Always friendly and knowledgeable.

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David R.

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4 months ago

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David R.

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9 months ago

Customer service SUCKS. I was also being looked at like if I was going to steal. DON'T do service here.

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David R.

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2 years ago

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Customer S.

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10 months ago

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Customer S.

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10 months ago

Absolute trash of a store. Employees were very rude. I will not be going back. I would advise not d online orders either.

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David R.

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1 year ago

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Customer S.

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2 years ago

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3 years ago

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2 years ago

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Customer S.

Helpful 5
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2 years ago

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1 year ago

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2 years ago

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Customer S.

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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2 years ago

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2 years ago

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5 years ago

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3 years ago

Great service! Had a great selection of yetti products and great swim wear! Definitely will visit again!

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9 years ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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7 years ago

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4 years ago

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5 years ago

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5 years ago

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3 years ago

The worst i called to check on a product in stock they had me on hold for 25mins and then hung up

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5 years ago

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6 years ago

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10 years ago

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5 years ago

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Page 1 of 3

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Review Highlights - West Marine

Great experience today with Moses in the fishing dept.

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Angler's Choice - 50 pound bluefin tuna

Angler's Choice

3.4(141 reviews)
0.7 miPoint Loma
$$

Full disclosure: I know nothing about fishing, fishing supplies, or cost. However, with that being…read moresaid I do know when someone is trying to up-sale you, rip you off, and has poor customer service. Came in today after lunch to have my son's fishing spool replaced. Max was amazing! Friendly, professional, and had great customer service. Note: my son went there last week to have line put on his new reel. He could have tried to up sale me and try to get me to purchase other things but he didn't. He also remembered my son and had nice things to say. I asked him some questions and he seemed very knowledgeable. Fixed the line on my son's reel for free. The store is pretty small and full of supplies. Parking is very limited. As a customer I value service over anything. With max's service it felt like a local mom/ pop shop and I was a regular customer there. Thank you Max for your help. Service 5/5

Definitely, this place deserves NO STARS…read more 57+ years fishing and this place represents everything that is wrong with fishing everywhere lumped into one place. So let us get started. The replies are fake apologies, "I am sorry you feel that way," gaslighting, "You misunderstood," playing Doctor, "You are crazy," and blaming others; "Yelp" this and that. Wondering if those 5 Star Reviews are even real because the people leaving them have so few, if any other reviews. I can understand having a bad day, week, month, year, but this nonsense decades? For me, for anyone, to be wanting to be treated this incredibly badly, repeatedly is beyond me. For the high prices, shotty customer service, and recommendations always for the highest profit margin items, other places are far better.

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Angler's Choice - 25 pound yellowtail

25 pound yellowtail

Angler's Choice - Ryan showing off his one of many yellow tails caught with gear anglers choice set up.

Ryan showing off his one of many yellow tails caught with gear anglers choice set up.

Angler's Choice - Late night, 130 pound bluefin.

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Late night, 130 pound bluefin.

West Marine - Advert in Western Outdoor News December 1 2000

West Marine

2.3(21 reviews)
10.4 mi
$$

Wow, so I guess the previous issues here were accurate. Do not come in here if you looking for…read moreassistance. I have a trip and needed some things and not one person said anything but as I'm searching for literally any sign of actual product (the aisles are bare) I keep getting stared down by the two guys at the counter. Feels like "you don't belong". Guess I have to make it out of the southbay and spend money in Point Loma or other communities. Will not return.

I was kicked of this store for "looking homeless" and was accused of stealing. When I walked in I…read morewas on the phone with my girlfriend and was talking to her about the stuff in the store. The manager followed me around the entire time and stood within 5 feet of me at all times repeatedly asking me questions regarding what I was looking for. I talked about the exact gear that I needed and he immediately referred me to another store without even looking to see if I he had it. He interrupted my phone call and told me I "looked homeless" and that I needed to get out and I can pay for the things that I had in my hand, a few hooks and weights. At that point I was disgusted with his behavior and no longer wanted to do business there. I asked for a real reason why he was doing that and he repeated that I looked homeless and that he was calling the police. There was nothing I could do or say to convince so I decided to leave. West Marine HAS to do something about this it is unacceptable.

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West Marine
West Marine - RACISTTTTT SHIT!!!!

RACISTTTTT SHIT!!!!

West Marine

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West Marine - outdoorgear - Updated May 2026

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