Abrupt, rude and very unprofessional manager on the morning of 02/26/2026…read more Will not spend a dime or ever return to this Turner's again. Would rate zero stars if possible.

I went here for some fishing gear and got great service and guidance on local fishing from Jaden…read moreand Jonas. Very knowledgeable, friendly, and helpful.

We went to Dicks in Point Loma to get a bike for my son's birthday. Cliff was extremely helpful,…read moregot him all set up, and made a big deal out of his birthday. The whole experience was so fun and successful thanks to Cliff!

I like how the in-house gym market is growing to include an ice pod & your own sauna box. These…read morethings are epic cool and small enough that you can put them in yo tiny SD pad. Customer service is scarce and rando, some are happy workers while others were not so cool and a bit annoying. Good thing we allll gots the internet to be our #1 CS.

Wow, so I guess the previous issues here were accurate. Do not come in here if you looking for…read moreassistance. I have a trip and needed some things and not one person said anything but as I'm searching for literally any sign of actual product (the aisles are bare) I keep getting stared down by the two guys at the counter. Feels like "you don't belong". Guess I have to make it out of the southbay and spend money in Point Loma or other communities. Will not return.

I was kicked of this store for "looking homeless" and was accused of stealing. When I walked in I…read morewas on the phone with my girlfriend and was talking to her about the stuff in the store. The manager followed me around the entire time and stood within 5 feet of me at all times repeatedly asking me questions regarding what I was looking for. I talked about the exact gear that I needed and he immediately referred me to another store without even looking to see if I he had it. He interrupted my phone call and told me I "looked homeless" and that I needed to get out and I can pay for the things that I had in my hand, a few hooks and weights. At that point I was disgusted with his behavior and no longer wanted to do business there. I asked for a real reason why he was doing that and he repeated that I looked homeless and that he was calling the police. There was nothing I could do or say to convince so I decided to leave. West Marine HAS to do something about this it is unacceptable.

The staff is so nice here! I came in thinking I needed to replace my bowstring but instead he…read morelooked it over and waxed/tightened up my bow for me and even gave me an impromptu lesson which was super helpful. I'll be coming back here for all my archery needs. Thank you so much, bow and arrow shop!

Sold me some good quality arrows for target and hunting good place to purchase hunting goods small…read morebut but gigantic eye view of products I truly recommend for all archery fans

Full disclosure: I know nothing about fishing, fishing supplies, or cost. However, with that being…read moresaid I do know when someone is trying to up-sale you, rip you off, and has poor customer service. Came in today after lunch to have my son's fishing spool replaced. Max was amazing! Friendly, professional, and had great customer service. Note: my son went there last week to have line put on his new reel. He could have tried to up sale me and try to get me to purchase other things but he didn't. He also remembered my son and had nice things to say. I asked him some questions and he seemed very knowledgeable. Fixed the line on my son's reel for free. The store is pretty small and full of supplies. Parking is very limited. As a customer I value service over anything. With max's service it felt like a local mom/ pop shop and I was a regular customer there. Thank you Max for your help. Service 5/5

Definitely, this place deserves NO STARS…read more 57+ years fishing and this place represents everything that is wrong with fishing everywhere lumped into one place. So let us get started. The replies are fake apologies, "I am sorry you feel that way," gaslighting, "You misunderstood," playing Doctor, "You are crazy," and blaming others; "Yelp" this and that. Wondering if those 5 Star Reviews are even real because the people leaving them have so few, if any other reviews. I can understand having a bad day, week, month, year, but this nonsense decades? For me, for anyone, to be wanting to be treated this incredibly badly, repeatedly is beyond me. For the high prices, shotty customer service, and recommendations always for the highest profit margin items, other places are far better.

Between my husband and I we have officially bought five boards from the shop! Most recently we…read morebought two boards today, a 7'4 torque board and a 7'0 Tomo. We love coming to this place to buy our boards, one for the selection, two for the knowledgeable and honest staff. Most of our boards we have sought advice and guidance from Francois and today we had the pleasure of meeting Bird (the owner)! Which honestly I didn't realize was even the owner until after we left in my husband told me lol. I really enjoy how honest and knowledgeable the staff is it really has made my husband and I feel good about picking boards. Boards are not cheap, they are definitely an investment and the right technology size, length, type all can make a huge difference. So I don't trust anywhere else to go but this place! You can also do a demo rental at their OB shed location before you make a purchase!

After 40 years of surfing, I thought I'd seen everything a surf shop could offer. Bird's proved me…read morewrong. I came in looking for a new board and was fortunate enough to work directly with Bird himself. From the moment we started talking, it was clear this wasn't going to be a typical retail experience. He took real time to understand what boards I currently ride and -- more importantly -- what I'm actually trying to get out of a new one. Patient, knowledgeable, and completely free of the condescension that can sometimes creep into shops like this. No ego, just genuine expertise. We narrowed it down to two models, and here's where Bird's went from great to extraordinary: rather than push me toward a decision, Bird offered to loan me one of his own personal boards to try out first. In four decades of surfing, no shop has ever made me that offer. Ever. This is what a surf shop should be. Highest possible recommendation.

This is my go to store for athletic shoes. I browse the sales and often find just what I need at a…read moregood price. Service has always been polite and efficient.

Came in for baseball gear. 1st helper was great but had to ask another person to get something…read moredown, he looked suuper annoyed. Called to complain but just got a "we'll take care of it" which makes it seem like maybe he was the manager. Will not be back to this location for my kids in year round sports. Love the Chula Vista location, where I literally walk through & get asked if I need help my whole visit.

My small old school sporting good store that has weathered and outlasted all others over the…read moredecades. And I've been coming here since a wee young lad so like 4-5 of those decades! So many years of reliability for last minute fishing tackle and bait for me and friends. Hooks, frozen mackerels, and night crawlers have topped the list. You may not find it all here, but they do have online shopping too. Oh and if you sign up with your email, you will get daily deals and coupons that provide additional savings. You can search to see which locations have the items in stock, which is nice. Sometimes you get there and they don't have it..However, you'd be surprised though how much they pack into a small store, as normally the items are in stock at this location. The employees have been helpful to me, but most work part time, are a little distracted, and some won't have knowledge with specific questions on items. But they do try their best it seems. This best thing to me is this corporation seems to be one of the few that are not closing locations, because there is always a demand for sporting activities. They have the basics whether you are playing sports and/or hunting or fishing. Even just frisbee throwing! They constantly offer good deals on running and workout shoes and apparel. An incentive to stay active?! Get off that sofa, get out and do something kinda fun!

would not allow a refund for An item purchases the day…read morebefore in the same exact store never used even able to show exact amount spent in bank account. Literally refunded 1/2 the price purchased the day prior!!! Wouldn't shop at any big 5 locations terrible return policy & bad customer service.

Benji helped me get set up with everything as a day one new guy. Helped me get everything I needed…read more& I came in way under budget than I expected! He also taught me how to do all of my knots and really suited me up. Honestly, show me a better fishing shop and I will buy you a beer. This place is awesome.

This place is great. It is well stocked, fair prices, and lots of parking. Always offers me a free…read morecold water after my long drive too. Reel parts and recommendations for, and servicing all good. I have seen folks on limited budgets get what they needed, always willing to work with everyone.

Amazing place, Aiden at the rental window made the process quick easy and just an overall awesome…read moreexperience. Definitely will be back!

Great Open Water course with Dive Master Seth Tufvesson! Can very highly recommend this Dive Master…read moredue to his breadth of knowledge about diving and the ocean, communication skills and his energy, willingness and patience to teach not only practical and required diving skills, but also the conceptual understanding for why these skills are necessary. I learned so much to enable future dives. Great teacher! The assistant dive master,Ted Moulter, also was encouraging, and went out of his way to go over principles, assist in learning skills, help with equipment weight adjustments. Wonderful and personable. Can't say enough good things about this amazing team and OE. Gina and Anisha, who assisted were helpful and encouraging. And Savanah in the rentals was so efficient and positive . It's truly a testament to how great the OE company is that everyone is so positive and friendly there. THE place to go in San Diego! Thanks so much!