If you're looking for outdoorsy stuff this is the place to come check out. They have everything…read morefrom firearms, fishing, camping etc. they also have plenty of staff to help out. Everyone sounds knowledgeable and friendly. There's parking right infront of the store.

Wow. Master class in terrible customer service by Assistant Manager Kevin yesterday. Wasted time,…read morerefused to do anything to correct the problem, and flat-out lied. What a loser. The problem: Went to Turner several months ago and bought a nice Shimano spinning reel for fishing Baja. Paid to load the reel with braid. Total price out the door $679.83. Got to Baja last week. Couldn't use the reel because the threaded screw coming out of the handle was the wrong diameter (too small) to thread into the reel body. Luckily I kept the receipt and all the original packaging at home. Assistant manager Kevin: Took the reel and original box back to Turner. Assistant manager Kevin tried to make the handle fit, but realized it wasn't going to work. After fiddle-farting around for 10 or 15 minutes he told me that he had no replacement reel or handle. He told me that I would have to contact Shimano (??), and that I had waited too long to bring the reel back. I pointed out that I had paid Turner for a reel that did not work and that there were months left on the warranty from Turner, so it was up to Turner to make things right. Incredibly, Assistant Manager Kevin said that he was not going to do anything. I asked for a refund. Assistant Manager Kevin gave me some line of crap about how he was going to have to "talk to his buyer" (??) to see if a refund was possible(??). An obvious lie, just a stalling maneuver. So he leaves and is gone at least 10 minutes. Meanwhile, another Turner employee comes over, an older man. I wish I had asked for his name. He had seen the issue before. He found the correct-sized threaded screw, replaced the too-small screw, and the handle installed perfectly. Took him about two minutes. Problem fixed. No wasted time, no need to contact Shimano, no need to 'talk to his buyer', none of the nonsense I got from Assistant Manager Kevin. Glad to have the problem resolved, but wrote this review to give a heads-up to watch out for Assistant Manager Kevin because he will waste your time and give you rotten advice.

My husband and I were shopping for Hoka's. They had a pretty small selection. They did have my…read morehusband's size but not many colors to choose from. They had none in my size and only one color available. I won't look for athletic shoes again at Dick's. Regarding service, they brought the men's shoe out right away. It took a while for them to bring out anything for me to try on. After we tried on the shoes, we never saw the salesperson again.

I popped into the store today to buy a couple of accessories for my Stanley 40 oz. cup. I've been…read morein this store quite a few times and they typically have a HUGE selection of Stanley, Yeti, Owala, and Hydroflask drinking vessels in addition to other brands. Today as I browsed around, I noted that the store was overwhelmed with World Cup gear which is cool, but the merchandise that I saw, including Jerseys, t-shirts, shorts, etc., was really crowded and disorganized and it looked like the Tasmanian Devil had whirled himself through it. The aisles were also impossibly packed with stuff, and it made passing other customers an obstacle course. Anyway, I also walked past the flip-flops with the intention of possibly purchasing a new pair for the summer. Leather Olukais were almost $90, simple Havaianas were over $40, and plastic Birks were $50. Needless to say, I didn't buy any... I'll stick with my beloved & comfy Reefs that I bought last summer. Finally, I walked over the water bottles... There was one type of Stanley straws available and they were $11.25. I looked online and the same straws were originally priced at $15 , but were on sale for $9. There were no Stanley "boots" in the store, so I couldn't get one of those. They had some made by another brand, and a few Owala ones, but none of the colors worked with my tumbler. So I just decided to get the straws. I asked the cashier if they honor online prices, and she said they did which I appreciated. She looked at my phone and said, "oh these other straws are the ones that are on sale." I said, "these straws (in my hand) are the only ones that you have in the store." And then she agreed to give me the discount... Keep in mind that the prices of the same item were different online vs. in store, and then the higher priced straws were discounted even further. Buyer beware... I left the store with my straws in hand, and a burning desire not to return to this store again, unless I absolutely have to, as the shopping experience was mediocre in my opinion. Mahalo!

This is a small West Marine. They do not have all of the items a regular WM has but it has a…read morevariety of the most common items boaters need. We were here picking up an order we had placed. If it's not an item found in the stores, they are happy to have it delivered to a nearby store for you. We had called to double check that our order would be there since we were driving up from Mexico. The manager was called when we got there and she brought up our order. Pretty easy-peasy. We paid and were out the door in no time. I did have a chance to check the clothes- which are usually more than I am willing to pay-but they did have a few on the discount rack. I love the fact West Marine has a store that serves the boating community of Chula Vista. The staff seems very competent and happy to help. If I had any other items to get, I would definitely go back.

Wow, so I guess the previous issues here were accurate. Do not come in here if you looking for…read moreassistance. I have a trip and needed some things and not one person said anything but as I'm searching for literally any sign of actual product (the aisles are bare) I keep getting stared down by the two guys at the counter. Feels like "you don't belong". Guess I have to make it out of the southbay and spend money in Point Loma or other communities. Will not return.

Don't think of going anywhere else. Great bunch of knowledgeable men ready to help you out. From…read morebeginner to advanced, you can't go wrong.

The staff is so nice here! I came in thinking I needed to replace my bowstring but instead he…read morelooked it over and waxed/tightened up my bow for me and even gave me an impromptu lesson which was super helpful. I'll be coming back here for all my archery needs. Thank you so much, bow and arrow shop!

Full disclosure: I know nothing about fishing, fishing supplies, or cost. However, with that being…read moresaid I do know when someone is trying to up-sale you, rip you off, and has poor customer service. Came in today after lunch to have my son's fishing spool replaced. Max was amazing! Friendly, professional, and had great customer service. Note: my son went there last week to have line put on his new reel. He could have tried to up sale me and try to get me to purchase other things but he didn't. He also remembered my son and had nice things to say. I asked him some questions and he seemed very knowledgeable. Fixed the line on my son's reel for free. The store is pretty small and full of supplies. Parking is very limited. As a customer I value service over anything. With max's service it felt like a local mom/ pop shop and I was a regular customer there. Thank you Max for your help. Service 5/5

In all honesty, this is a great shop. Next year will be my 4th 8 day charter with them. So many…read moregive aways! And a about 2 weeks before the trip, asked me my shirt size and offered me discounts on what ever gear I needed to purchase for my trip.

Thank you to Bird and crew for all of your help finding my husband his first surfboard! Bird was…read morekind enough to demonstrate and give us a lesson in the back on how to surf. The value we got for the board where it came with a fin as well as getting guidance from a San Diego Surf Legend was incredible! We found a used board that was a perfect first board. It is so cool inside surrounded by so many surfboards with some being like a century old! You can tell that Bird and all staff are passionate about helping surfers as well as creating relationships. My husband absolutely loves his new board and is so excited to get out there to chase waves! We were really blown away by the experience by how kind everyone was as well as how encouraging and supportive they all were. Genuinely the best possible place we could have gone to when searching for a surfboard. We only have amazing things to say about Bird's Surf Shed and everyone who works there! We will definitely be back!

Between my husband and I we have officially bought five boards from the shop! Most recently we…read morebought two boards today, a 7'4 torque board and a 7'0 Tomo. We love coming to this place to buy our boards, one for the selection, two for the knowledgeable and honest staff. Most of our boards we have sought advice and guidance from Francois and today we had the pleasure of meeting Bird (the owner)! Which honestly I didn't realize was even the owner until after we left in my husband told me lol. I really enjoy how honest and knowledgeable the staff is it really has made my husband and I feel good about picking boards. Boards are not cheap, they are definitely an investment and the right technology size, length, type all can make a huge difference. So I don't trust anywhere else to go but this place! You can also do a demo rental at their OB shed location before you make a purchase!

This is my go to store for athletic shoes. I browse the sales and often find just what I need at a…read moregood price. Service has always been polite and efficient.

My kids have been involved in various sports, including wrestling, track, soccer, and cross…read morecountry. We also enjoy fishing and have purchased a few items from here. Employees are helpful. Free parking. They offer a 10 percent military discount. I subscribed to the email and received notifications for discounts.

Reese was amazing! She was so sweet and friendly, super helpful, and she knew where everything was…read moreat! 10/10 service from her!

Visited this location to find some boxing accessories. Walked in was "greeted," by three associates…read morewho were chatting away. I asked about what I was looking for, got some ambiguous it's in the back right corner and a finger point or follow up questions or assistance. I go back there and realize that the store has at least 20 customers so pretty packed for a Big 5. I could not find what I needed and walked the store a bit. There was a 20% sale happening so that was a bonus but I refuse to buy anything from an establishment that does not value customer service. When I left....two of the same three associates were still just chatting away without regard to the customers. Will not be back unfortunately.

Benji helped me get set up with everything as a day one new guy. Helped me get everything I needed…read more& I came in way under budget than I expected! He also taught me how to do all of my knots and really suited me up. Honestly, show me a better fishing shop and I will buy you a beer. This place is awesome.

Everything is overpriced. I'm not sure if all these 5 star reviews are legit. Will not recommend.read more

I had a great experience with both the AOW educational programming and instruction. The team was…read moreflexible, well organized, and created a genuinely positive, judgment-free learning environment where questions were always welcomed. Roy in particular was collegial, helpful, and an excellent educator--knowledgeable, approachable, and clearly invested in making sure people understood the material. Highly recommend.

Highly recommend diving with Mike VerCruysse at Ocean Enterprises! We had the best time getting our…read moreOpen Water certification at La Jolla Shores with Mike. He was extremely responsive to all our questions and was patient, informative, and attentive over our two-day certification process. Mike exudes expertise and we felt completely at ease at every step. We will definitely be back to book future guided dives with him!