My experience with the quality of service and turnaround time went very well, I appreciate the…read moreexcellent feedback I received from the service Manager Alex. Thank you Edward Escamilla

Dropped my car off with a specific request to find the source of a noise and fix that issue. They…read moremisdiagnosed and told me the noise wasn't a safety concern and if we could live with it then that is what they suggested. AC was making a sound when turned the AC on and off. They said I needed to fix several other issues, which we did. We try our best to keep up with maintenance as needed. When we went to pick it later that day, they then said they found the source of the noise we were originally supposed to find and it needs to be fixed. So I spent $800 on things that would need to be done in the future but weren't pertinent at the time. So now I need to come back or go somewhere else and fix the original issue. Which is a problem with the cooling fans and must be done. It felt like we were scammed and we talked about the original issue several times and they played dumb acting like they couldn't find the problem until we showed up after spending $800 of added work that could've been done later. I could've used that $800 to fix the real issue and do the other stuff later. They just lost out on the opportunity to be my mechanic as we just moved up here and that I would use for years to come. Hope the $800 was worth the $10k or probably more yall will miss out on over the next decade. I wish I could find a great mechanic that was honest and not feel like I'm at the hospital and they are just running up the bill with all the tests and visits from numerous doctors and nurses. I can't say I would recommend this place. Sure they fixed some issues but not the real issue and now want us to come back and fix the real problem with more money. Thanks a lot for taking advantage of us.

I had just purchased a 2010 GMC SIERRA pickup truck. The alternator gauge dropped to zero when the…read moretruck was running. I expected to see 14 to be charging the battery. I brought the truck to Ray Blackburn expecting to need an alternator and/or a battery. The guy behind the desk didn't waste my time or my money. He explained that the GMC Sierras automatically turn off the alternator when the battery is fully charged. I appreciate their honesty and great service. I recommended the shop to my sister. Her Toyota Sequoia failed state inspection. Ray Blackburn correctly diagnosed the problem and repaired it. I would go to the shop again.

These guys are always busy but you can always count on them to take care of you. Just plan ahead.read more

I just overhauled my rear and front suspension on my '03 Porsche Boxster S and was looking for a…read moregood shop to tidy up the alignment. TTP popped up pretty quick in the results, they were a 30 min. drive from Katy, so I called and talked to Steve (owner) and he was so nice on the phone that I decided to schedule an appointment and make the drive. In and out in 45 minutes and the car felt like a new machine on the drive home. Much more responsive and quicker in the turns. Can't wait to get it on the winding roads this weekend! Will return as often as I can! These guys have it down to a science!

I tried using a shop near me and possibly not qualified. The results were as expected. Went to…read moreTracktime, Steve and Paul corrected the problem and made my car run the way she's supposed to!! People spend the money the first time for quality work. My way cost me.

This location knows the value of good customer service. I'm sure they have long standing customers…read morebecause they treat you well. It may not be as cheap as the corner mechanic but at least you know you are paying for quality work and that it has a warranty if anything goes wrong. I gave 5 stars because of the personal touch. They have a prayer book in the corner. The waiting area and bathroom is clean. They offer you coffee while you're waiting. And they got the good creamers! Not the nasty powder stuff. The bathroom has a little basket with items to refresh yourself. Honestly was the best auto shop lounge area I've ever been in. I appreciate Bryan and Richard for taking care of my vehicle needs. I dropped my vehicle off while I was going out of town. When I returned, the car was not ready yet, as I had hoped to get it straight from the airport. I was thankful that they sent an Uber to take me back to the shop when the car was ready because I do not live close. It was only convenient to drop it there because it's not too far from IAH. Richard noticed something didn't sound right as I was about to leave and made sure it was fixed before I drove off.

Don't be FOOLED by the name...CHRISTIAN BROTHERS AUTOMOTIVE the owner CLIFF called but not to do…read morethe RIGHT THING but just to make it clear they are intentionally over charging every chance they get. Oh please don't think that AAA will help, since they refer you to CHRISTIAN BROTHERS AUTOMOTIVE...guess they have a partnership

I've been a customer of Japan Car Care since 2006. When I first starting taking my vehicle there, I…read morelived a few minutes up the street. I have since moved to the suburbs but I will still make that journey into Houston so that Phong can properly check things out. I won't take my vehicles to anywhere else. My previous vehicle made it to 305,800 miles under Phong's care before I traded it in and my current one will hit 200k miles soon. I noticed an unsightly rating for this business and I have to shake my head. Again, I've been a customer for 15 years (and hopefully several more) and I have never had a negative experience with neither Kim nor Phong. And to the person who doubts their vehicle can get repaired the same day as drop-off, yes Japan Car Care can make it happen. Believe it. They have done this for me multiple times, if it's not possible then they'll be honest and tell you up-front so you can arrange for another way home. I'll drop off the vehicle and work in the lobby or catch a ride to Barnes & Noble and return once I'm notified the vehicle is ready. They are organized and have a great relationship with their suppliers so the parts do arrive quickly. The shop ran pretty well before Kim came on board but once she came in, she helped streamline the process and smoothed everything out. I have actually witnessed people come in and try to go past her to get to Phong and that just isn't the way it works. If you speak to Kim with respect and tell her what your needs are, then you'll get taken care of. She is the gate-keeper, helps her husband stay organized and ensures that none of the small details are overlooked. They may not always tell you what you want to hear in regards to your vehicle, but what you need to hear. They do high quality work and do their best to get you back on the road as quickly as possible. I highly recommend this shop and will continue to bring my current and any future vehicles here.

Mr. PhongLe is a Master at his work! He has fair pricing for a job well done. My family has been…read morepleased with the service over the years on ALL of our Japanese Vehicles (Toyota Car, Truck & Lexus SUV's). He provides outstanding, Reliable, & Trustworthy service. I recommend his work to ALL my associates.

Great communication and great service from Spring Mobile Mechanic…read more Eric came out to service my motorcycle while I was at work. He diagnosed the problem and completed the job very quickly. By the time I arrived home he was done. And the price was unbeatable !!! Thank you Eric and Spring Mobile Mechanic's . I have them locked into my phone now, as my go to for any upcoming issues I may have.

I hate to do this after all the, what I thought was great work by Hector, but unfortunately I can…read moreno longer trust him with my Mercedes's. I have 3 and have brought 2 to him. Fortunately I follow him on FB and saw he posted a video of him and his mechanic hauling ass in my car to "seed" the brake pads. I have the video attached, you tell me if it looks or even sounds like they are seeding the brake pads. Ive lost total trust in him. If not for that video, I would've never known he and his mechanic drove my car so hard. I can only imagine what they didnt record. My stomach turned when I saw the video. I hope there are no lingering effects. Be careful with your mechanics guys, Im sure this happens often.

Omar and his crew are incredibly knowledgeable about their work…read more I took my Jeep for an A/C diagnosis, and Omar was upfront about the cost of repairs--a very honest shop. I have much respect for Omar and his crew. I recommend his shop for your vehicle needs: honesty, pride in their work, and reasonable price.

My sons car had a broken exhaust system and more. They fixed his car up and got it running in no…read moretime at a reasonable price. I also had an old, non working vehicle that they sold for me, I forgot all about it, and they held on to the money for a couple of months until I stopped back in for something. They are very trustworthy people, Omar, the owner is very, very nice and understanding as well.

Absolutely wonderful experience. Had my car towed here because of it not starting even though it's…read morea new car. Everyone was extremely kind and helpful. I know there's always places that try to take advantage of women when it comes to car repairs, but not here. When I explained the issue and that I was in a hurry, they were patient but efficient. Turns out I needed to replace some parts. Instead of trying to tell me all these other random issues and trying to convince me I can only buy from them, they told me the truth about price comparisons. It's the kind of place you can trust them to help you honestly and at their best ability. They also towed my car to where I needed to be next, which altogether a Diagnostic and Tow was fairly priced. Never have I been to a auto repair shop where I wasn't pressured to make random repairs, pay absurd prices, and helped as kindly as they helped me. I would recommend this place to anyone and everyone.

Knowledgeable staff. They helped me with my vehicle registration process in a timely manner. Will…read morebe back!

When my car needed immediate attention AAA asked if I wanted a AAA certified shop to handle my…read moreneeds. I immediately said yes. When the tow truck took me and my car to this shop it was just not the best looking place. In the emergency I was in I let it go and called them the next day. The owner told me what was wrong and I was happy with the fact that he seemed to know what he was doing. So far so good. Fast forward 2 1/2 months and several calls that he made up excuses to not have my car ready I seriously knew the value of this location was poor. He would yell over the phone to me about my needs of my car. He would make excuses to me about why the parts weren't ready. He would cover over and over. Horrible service. I told him to put my car back together and I would tow it to the dealership. The dealership calls me and says "do you know you have transmission gears in the back of your car?" And I was floored. Champions Certified Car Care is not a place to go to for help. He kept making excuses because he didn't know how to fix my car and left gears in the back of my car. When the dealer called him and asked "why didn't you just tell him he needed a new transmission" the owner said "well I thought of that". Avoid this place!!!! Avoid it at all costs. Just go to your dealer. Pay the extra cost for the parts and get a warranty and peace of mind. I talked with AAA to get his AAA rating removed because nobody should go through this ever. On top of it all he said he wouldn't release my vehicle if I didn't pay $150 for a diagnostic fee when the law clearly states he can't hold a vehicle for longer than 60 days.

Great auto repair shop. Expert mechanics and reasonable prices. Been using them for years and they…read morealways come through. When they fix something it stays fixed. I could not be happier.

Nice and clean, well lit, friendly service. You can use your Fuel Rewards or Kroger points here,…read moremaking this gas station of a great value.