I'd like to leave a review of Sonata Hospice in Hayward. I know hospice care doesn't always last…read morevery long, but it was so nice for my mom to really get to know and become friends with her caregivers for 8 months. She appreciated and enjoyed all of them. My mom's nurse was Pam and she treated my mom with such tenderness, patience and compassion and my mom felt it. Rachel filled in for Pam a couple times and mom said she was delightful. Melissa, our social worker, offered support to my mom and all of us with such a caring heart. Julie was the nursing coordinator and was always ready to answer my questions or order meds or supplies. Sheila the nurse practitioner, and Maria the Chaplin, as well as the on-call nurses that made themselves available after hours to be there when my mom needed someone including Raj and Erica, all made us feel like our mom was their priority I hope I'm not forgetting anyone but this group of Sonata employees were like a family to us and my mom and my siblings and I grew very close to them. I've only had a few days of hospice experience from many years ago when my late husband passed away. We did not get Hospice, soon enough and only had it for four days. I had no idea how much Hospice could really do to help a patient and their family feel so loved and supported. As a retired nurse, I know I asked a lot of questions with my many phone calls to Julie, but always felt supported and heard. My mom also enjoyed everyone from Sonata that came to see her and when they'd leave she'd say, I really like her or him. It was so comforting for us to see our mom feeling so well cared for. If my mom needed anything from a medication to home care supplies, it was an easy phone call away. We love and miss our mom, but we feel so good about our decision to have Sonata Hospice be there for her last several months. Thank you to everyone at Sonata Hospice for your devotion to caring for people at their most vulnerable time.

For someone reason my first review did not post and so I am resubmitting because I want to share…read morewith all of you our experience with Sonata Hospice. In late October of 2025, our family was scrambling to find a hospice care provider for my mother in law. Finding a reliable hospice provider for a loved one is a daunting task often made under stressful circumstances. Our family, after extensive searching and disappointing recommendations from other sources, found Sonata Hospice through positive online reviews on Yelp. This review comes from a genuine family who utilized their services for a critical 10-day period. The level of care provided by the entire Sonata team to both our loved one and our family was amazing and far exceeded our expectations. We felt completely confident that our loved one was in excellent hands, and we as a family felt fully supported throughout this difficult process. Several team members deserve specific commendation for their outstanding professionalism and genuine compassion: Rachael (Nurse/Case Manager): Rachael was outstanding. Her work is a true blessing and a calling. She provided expert clinical care while simultaneously offering immense comfort to our family. The attentiveness she provided our loved one was consistent with the level of care one gives their own family. Her clear communication, explaining procedures, answering questions, and involving us in the care plan was a model of professional and empathetic care giving. Marsha (Home Health Aide): Marsha treated our loved one with dignity and affection, like she was caring for a member of her family. Her hands-on care was superb. Maria (Chaplain): Maria brought much-needed peace, love, and spiritual support during a challenging time, helping us navigate the emotional and spiritual aspects of the process and providing our loved one with that extra level of care. The Office and After-Hours staff were consistently responsive and efficient in meeting all our immediate needs. The support they extended through the difficult moment when our loved one passed, provided ease and compassion during our time of grief. And our hearts were warmed when at her funeral we saw Rachael and Maria present and still supporting us. Deciding on end-of-life care is perhaps one of the most significant decisions a family can make. Concerns about the quality of care, trustworthiness, and prioritization of patient well-being over financial considerations are paramount. Sonata Hospice put those fears to rest. They are a trustworthy, compassionate, and highly professional organization that we wholeheartedly recommend to any family navigating the hospice journey. I hope this review makes the post and can provide another family with reassurance.

Top notch Care facility! They treat residents with dignity and respect! Their Caregivers, Med-…read moretechs, dining room staff and front desk personnel , all go above and beyond to not only assist the residents but also their family members! The transition from one's own home to needing additional care was made as smooth as possible. My folks and I are so fortunate to have found Carefield-Castro Valley! Thank you for all you do!

My mother has resided at Carefield Castro Valley since September 2021 (22 months now). I live in…read moreanother state and visit once or twice a year, while my siblings are nearby. Mom did not want to leave her home, but she was not safe to live alone. From our first inquiry with Parveen, and many telephone calls to get answers to our questions, we were very impressed with her professionalism. My family is extremely happy with the continued care and the services provided. The staff is friendly, caring and compassionate. If there is a need or request, the staff always seem eager to assist. I like using the Carefield app that lists daily menus and activities. Mom likes the food and there are plenty of activities that interest her. I also appreciate the periodic reviews and treatment plan updates from the Carefield nurse, Kathy. Kathy will sometimes send me photos when mom is involved with a fun activity. I am grateful that mom is in good and caring hands. A big thank you to the staff at Carefield.

One of the best customer service experiences I have ever had!!! Love the facility, the people and…read morethe services!! Can't believe I didn't find this hospice sooner! Ugh...love love love!!!

***BEWARE****DO NOT CALL**** 10 HOURS TO GET A THE WRONG…read morePAIN MED, 16 HOURS FOR A NURSE TO SHOW UP!!! UNACCEPTABLE FOR HOSPICE CARE!!! My mom got home at 7 pm on a Saturday, they were unable to get an RX for disintegrating Morphine because they could not get a triplicate RX on an evening on the weekend. After making several phone call throughout the night the nurse finally called at 5am on Sunday morning to say a liquid RX for Dilaudid was ready for pick-up, my mom was unable to swallow. At 9am I called again hoping to get another nurse on the phone and got the same one we had been talking to all night long. At 9:30 I got through to a VITAS Hospice. At 11am the nurse from Carelink finally decided to come, I told her to leave, it was the same time the VITAS NURSE arrived. My mom passed away at 01:27 on Monday morning

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

As a social worker in a skilled nursing facility, having a reliable and compassionate hospice…read morepartner is essential, and Redwood Hospice in San Jose, CA has consistently exceeded expectations. Redwood Hospice is a trusted partner whenever I refer patients and families for hospice services. Their team is responsive, professional, and truly patient-centered. One of the most impressive aspects of their service is their ability to have their hospice physician come out the same day to evaluate and meet with the patient and family, which brings tremendous reassurance during a very difficult time. Their liaison, Chris Tran, is exceptional. Communication is always fast, clear, and reliable. Chris is proactive, knowledgeable, and makes the referral process smooth for both the facility and the family. Knowing that Redwood Hospice is involved gives me confidence that patients will receive compassionate, timely, and high-quality end-of-life care. I highly recommend Redwood Hospice to families and healthcare professionals looking for a hospice provider they can truly trust

My mother-in-law was on hospice just this month...the care and attention was wonderful. We were so…read moreafraid of getting hospice, but wish we had done it a lot sooner but we did not know it was free of charge and that not all people die that have it. Odyssey Hospice came highly recommended from a hospice nurse friend of ours....so glad we went with them.

We had my mother on home Hospice care for 5 months, the care was never great but adequate. In the…read morelast month the care really deteriorated . We realized that we needed to move my mother to a full time nursing home I left multiple messages for my mother's case manager at Odyssey over the course of a week but she wouldn't return any of my phone calls. The situation became drastic and we had to move my mother to the hospital. While at the hospital I received information that I could have moved my mother to a nursing home and kept the hospice care. Instead of working with us to come to a similar solution Odyssey just ignored us. Not only have they lost the account they have lost my respect and any referrals that I would have made on their behalf.

Three days prior to leaving for a week long vacation, my Mom started having some health issues and…read moreended up in ER. It quickly became obvious that I was going to need full-time in-home care for her during my absence. That evening, I made a phone call to Visiting Angels of Livermore. They offered to provide a full no-commitment assessment, and I accepted. The next day, Mr. Keith Beck, Executive Director, came to my home and evaluated Mom's situation and needs. Mr. Beck was on-time, professional, organized and efficient. Following the assessment, we were introduced to a recommended caregiver who, assuming my approval, would be responsible for Mom. She was professional, very conversational with Mom and an experienced caregiver. By the end of the appointments, I was confident that Mom would have good, comforting care while I was gone. I was extremely impressed that Visiting Angels responded so quickly, and was also able to provide and dedicate quality staff in a timely manner. I continued the caregiving services on a part-time basis after I returned home as Mom was still not quite stable. Another caregiver was introduced and assigned. After a couple of weeks of continued part-time care, Mom became much better and I was comfortable with stopping the services. I highly recommend Visiting Angels of Livermore. All of my experiences (and my Mom's) were positive. It is a very well managed business with a reliable, kind, and supportive team: owner, office staff, and caregivers. Thanks to Visiting Angels I was able to enjoy my vacation. I will definitely use them again when and if the need arises. If you are considering in-home care for a loved one, Visiting Angels of Livermore is it. An excellent Yelp score....5 Stars all the way!

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

The "George Mark Children's House" is a children's care facility in San Leandro,CA. I work in the…read moremedical essential services, and my job has sent me here about a dozen times. It's a modern medical care hospital, with a professional caring staff. If you're concerned about privacy and security, this place is not easy to find. It's located on Alameda County property in the vicinity of Fairmont Drive & Foothill Blvd. This is one of those places that "you need to know it's there." There's signs directing you to it's gate. Entry by code or intercom. You will find a modern building with nice landscaping. There's a patient dropoff area, and large parking lot. I would say the building resembles a large house, rather than a hospital. For the dedicated staff who provide care 24/7.....5-stars.

Unlike any other institution that cares for children with serious and terminal illnesses, perhaps…read morenone is more singularly dedicated to helping the entire family before, during and after their child's illness, and life, is over. As the first freestanding children's respite and end of life facility in the country, one might think the atmosphere here is less than uplifting. But nothing could be further from the truth. George Mark Children's House is all about life. All the life that can be packed into a brightly decorated child's room, a kitchen table, a garden, an afternoon in a music or art room, into a family apartment, and yes, even into a wake room and sanctuary. George Mark Children's House is unique in one other aspect, as well. Because grieving and loss have no time limits, neither do the House's services. They are provided free of charge, for as long as the families need them, however long that may be. In other words, for life. ~GMCH Legacy Committee

We highly recommend Grace and Advanced In-Home Care. This was all new to us and when we called…read moreGrace, she was incredibly quick to respond, making time to meet that same day and provide care that night! She is an expert in what one might need - something that we really appreciated as this was new space we were navigating. Grace has a well trained team who are compassionate, lovely and gracious. She is impeccably organized, creating a month-long calendar and schedules so that your loved one will have as few disruptions as possible - providing a consistency in which only a few caregivers are chosen for your week or month. This was a stressful time with lots of unknowns (including financially) and all we wanted was to ensure the best care for our loved one. Grace will make it as straight forward as possible and provide care givers that you and your loved one will love. We are beyond grateful we found Grace and team and highly recommend to all of our family and friends. You will be thrilled you called her!

Grace and her team are top-notch! Training of all caregivers are done by Grace (who was a…read morecaregiver herself) so you can rely on consistent, safe practices. Both my parents had the benefit of her team (mom was paralyzed and bedridden, and dad has dementia) and each set of caregivers were experienced for the different levels of care that was needed. Also, I appreciated the open and honest dialogue that I had with Grace (she is very understanding and never defensive). Grace's back office was great as well. Invoices were timely and accurate. Although our family is moving out-of-state, I hope to find another care agency with as wonderful a team as the one here with Advanced In-Home Care.

Everyone sent from the agency was wonderful. Thre most heartfelt things they did was when my father…read morecouldn't go to church. My father was a Christian and attended church every week until he couldn't. The agency arranged to have pastor Chang come and pray with him and encourage him with God's word.

I appreciate Asian Network for giving my mom an excellent home care service and hospice service…read more Health care staff and provider had taken care my mom in her most difficult struggles in her life. Staff are gentle,understanding giving the best care that she have. I could not find words to express but in my heart everyone of you give me the most comforting touch in the time of fear to lose my mom. I would recommend to all friends and families. Thank you Dr Kwan, Pam, Lisa,Qiki and Su Co and Mt Kwong.