For someone reason my first review did not post and so I am resubmitting because I want to share…read morewith all of you our experience with Sonata Hospice. In late October of 2025, our family was scrambling to find a hospice care provider for my mother in law. Finding a reliable hospice provider for a loved one is a daunting task often made under stressful circumstances. Our family, after extensive searching and disappointing recommendations from other sources, found Sonata Hospice through positive online reviews on Yelp. This review comes from a genuine family who utilized their services for a critical 10-day period. The level of care provided by the entire Sonata team to both our loved one and our family was amazing and far exceeded our expectations. We felt completely confident that our loved one was in excellent hands, and we as a family felt fully supported throughout this difficult process. Several team members deserve specific commendation for their outstanding professionalism and genuine compassion: Rachael (Nurse/Case Manager): Rachael was outstanding. Her work is a true blessing and a calling. She provided expert clinical care while simultaneously offering immense comfort to our family. The attentiveness she provided our loved one was consistent with the level of care one gives their own family. Her clear communication, explaining procedures, answering questions, and involving us in the care plan was a model of professional and empathetic care giving. Marsha (Home Health Aide): Marsha treated our loved one with dignity and affection, like she was caring for a member of her family. Her hands-on care was superb. Maria (Chaplain): Maria brought much-needed peace, love, and spiritual support during a challenging time, helping us navigate the emotional and spiritual aspects of the process and providing our loved one with that extra level of care. The Office and After-Hours staff were consistently responsive and efficient in meeting all our immediate needs. The support they extended through the difficult moment when our loved one passed, provided ease and compassion during our time of grief. And our hearts were warmed when at her funeral we saw Rachael and Maria present and still supporting us. Deciding on end-of-life care is perhaps one of the most significant decisions a family can make. Concerns about the quality of care, trustworthiness, and prioritization of patient well-being over financial considerations are paramount. Sonata Hospice put those fears to rest. They are a trustworthy, compassionate, and highly professional organization that we wholeheartedly recommend to any family navigating the hospice journey. I hope this review makes the post and can provide another family with reassurance.

I discovered Sonata Hospice trying to find new ways to volunteer for my community. As open as I was…read moreto any experience a new organization may give to me, how lucky was I to discover how ready and wonderful the team was to receive me! Training was comprehensive and organize, and I never felt like I had an unanswered question. And for what's hard to teach on paper--how to experience and share compassion for others--is embodied by everyone on the team and taught by example. It's hard to find a team of caregivers and supportive staff to exhibit all this while being fun and professional to be around, and it benefits both myself as a volunteer and even moreso the patients and their families that we serve at our best. I'm truly grateful to be a part of this team and look forward to continuing serving with them.

I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

I spoke with Gulraj to get helping finding a caregiver for a friend. He was responsive, clear and…read morelistened to our needs well. He has a well designed process for evaluating needs and most of all a natural kindness. I would recommend this service to anyone looking for a caregiver.

I can't say enough wonderful things about Angels Hospice. They took such incredible care of my…read moregrandmother during a very difficult time for our family. From the moment we connected with them, we felt supported, informed, and truly cared for. A special thank you to Megan, the manager,she is absolutely amazing. Her compassion, professionalism, and attention to detail made all the difference. She treated my grandmother with dignity, respect, and so much kindness. Megan was always available to answer our questions and made sure everything ran smoothly. We are forever grateful to the entire Angels Hospice team for the comfort they brought to my grandmother and to all of us. I would highly recommend them to anyone needing hospice care. ,you couldn't be in better hands.

We hired Angels Hospice back in January 2025. While my mother was still able to get up and use her…read morewalker to go to the bathroom, they were great. But the last few weeks when I really needed their help, I wasn't shown how to do many things, including turning her from side to side. I ended up finding my own method to do that, that did not include a towel. We first had Lourdes who told me twice that my mother would be dead within a week. She lived 8 weeks past that. Olivia, who apparently used to work for hospice was our caregiver. She was absolutely amazing. Angels Hospice Care.

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

I was referred to Redwood Hospice from the local hospital where my father was getting care and…read moretransitioning to hospice care. We had to move very quickly as he was being discharged and it was quite stressful, but the Redwood team contacted me right away and recommended some care facilities that provided hospice care and we found a really wonderful place. Although my father passed shortly after he arrived at the care facility, the facility and the Redwood hospice provided wonderful care and made him comfortable and for that we will be forever grateful. This facility also provides constant follow ups just to see how our family is doing and whether we need grief counseling and support. I appreciate the care and effort they put into meeting and supporting their customer's needs. Thank you so much!

***BEWARE****DO NOT CALL**** 10 HOURS TO GET A THE WRONG…read morePAIN MED, 16 HOURS FOR A NURSE TO SHOW UP!!! UNACCEPTABLE FOR HOSPICE CARE!!! My mom got home at 7 pm on a Saturday, they were unable to get an RX for disintegrating Morphine because they could not get a triplicate RX on an evening on the weekend. After making several phone call throughout the night the nurse finally called at 5am on Sunday morning to say a liquid RX for Dilaudid was ready for pick-up, my mom was unable to swallow. At 9am I called again hoping to get another nurse on the phone and got the same one we had been talking to all night long. At 9:30 I got through to a VITAS Hospice. At 11am the nurse from Carelink finally decided to come, I told her to leave, it was the same time the VITAS NURSE arrived. My mom passed away at 01:27 on Monday morning

One of the best customer service experiences I have ever had!!! Love the facility, the people and…read morethe services!! Can't believe I didn't find this hospice sooner! Ugh...love love love!!!

Great services! They are quite experienced and can handle many different situations that may come…read moreabout. They have been helping a tremendous amount with my grandfather who is an Alzheimer's patient. Everyone is extremely kind and caring. They have been able to work around our busy schedules and are quite flexible with timings. Sabrina is great and extremely helpful! She always replies right away when she is contacted. I'm very glad we found reliance hospice care! I would 10/10 recommend to anyone who is in need of this service.

Reliance hospice care provided excellent service. Their professional team worked with care and…read morewere very observant. we were treated like family, I'm glad we came to this hospice

Our family is deeply grateful for the compassionate care provided by Hope Hospice during my…read moremother-in-law's final stages of life. From the very beginning, the nurses and care team demonstrated an extraordinary level of kindness, professionalism, and respect. They not only ensured her comfort and dignity at every step, but also supported our entire family with empathy and understanding during an incredibly difficult time. Every interaction reflected genuine care and a commitment to making her final days as peaceful as possible. The staff was attentive, responsive, and highly skilled, always taking the time to address our questions and concerns. Their presence brought us reassurance and comfort when we needed it most. We cannot thank Hope Hospice enough for the exceptional care they provided. We wholeheartedly and confidently recommend their services to anyone seeking compassionate, high-quality end-of-life care for a loved one.

Gentle care -- they actually spoke to the patient other hospice interviewers spoke to the family…read moremembers, ignoring the patient sitting in the room-- our loved one passed on after five days with Hope in the manner he was promised--this is from our experience in the winter of 2020. Some of the more current reviews are troubling. I would-today-be hesitant to use them unless I had numerous backup numbers etc and knew their backup pharmacy. Dying is a once in a lifetime experience. There's no room for apologies from a company in THIS industry.

Top notch Care facility! They treat residents with dignity and respect! Their Caregivers, Med-…read moretechs, dining room staff and front desk personnel , all go above and beyond to not only assist the residents but also their family members! The transition from one's own home to needing additional care was made as smooth as possible. My folks and I are so fortunate to have found Carefield-Castro Valley! Thank you for all you do!

My mother has resided at Carefield Castro Valley since September 2021 (22 months now). I live in…read moreanother state and visit once or twice a year, while my siblings are nearby. Mom did not want to leave her home, but she was not safe to live alone. From our first inquiry with Parveen, and many telephone calls to get answers to our questions, we were very impressed with her professionalism. My family is extremely happy with the continued care and the services provided. The staff is friendly, caring and compassionate. If there is a need or request, the staff always seem eager to assist. I like using the Carefield app that lists daily menus and activities. Mom likes the food and there are plenty of activities that interest her. I also appreciate the periodic reviews and treatment plan updates from the Carefield nurse, Kathy. Kathy will sometimes send me photos when mom is involved with a fun activity. I am grateful that mom is in good and caring hands. A big thank you to the staff at Carefield.

This place is hell on earth it is for-profit and the management is a horror show…read more The aids are good but the management is unprofessional and unsympathetic to your situation. It was a fight to get anything from them. They yell at you, hang up on you, and overall awful. I always heard hospice were like angels but the management here is like the devil. Please stay clear of this hospice. You do have a choice. Call hospice of the East Bay not for profit and what hospice is supposed to be like.