I had to write this review on Melodia Hospice. As Director of Business Development In a skilled…read morenursing facility in Stockton, have interacted with many hospice agencies. Melodia hospice has been refreshing to work with. Our staff appreciate Melodia's nurses for being communicative and kind. The liaison, Delma, is fabulous. She is helpful yet non-intrusive, friendly and highly professional. We all appreciate Melodia.

The Melodia team did a fabulous job caring for our daughter while she was on hospice. They are a…read moreclose-knit, devoted team who truly cared about and respected our family's wishes.

I researched many providers before selecting Certified Care Solutions. I absolutely made the right…read morechoice. Mom is 97 and bed bound. She is hand fed her meals. She has moderate dementia. The onboarding process was not perfunctory... it was establishing a sincere rapport, understanding Mom's needs, and learning her likes and dislikes. The case manager is involved and available when needed. Julie sees Mom twice a week, giving me a couple days off. She is very professional, knows how to give focused care and she is compassionate. She is scheduled for vacation and I have just met her substitute. Betty is everything Julie is. It is obvious that Certified Care Solutions hires good people and trains them well. This is a solid, reliable organization. Janine is our case manager and knows my Mom. She is hands on. Save yourself a lot of research. Go with Certified Care Solutions.

Certified Care Solutions cared for our father for nearly 3 years. They were extremely communicative…read moreand flexible with regard to our father's increasing care needs as his neurodegenerative disorder and old age progressed. They endeavored to develop consistency of caregivers which was very difficult due to Covid and understandable variations in caregiver employment. We don't know where they found such caring and capable people to provide difficult in-home care but the caregivers were terrific! Certified Care Solutions granted our father's final wish: to be well-cared for at home, and to avoid institutionalization (nursing home) and the hospital. Thank you Certified Care Solutions.

We engaged this hospice in getting my wife home from the hospital. They had the bed set up and a…read morebunch of machines as well as the ingredients for the drip line and soft goods, everything we might need was there awaiting us. Their personal were exemplary. No questions went unanswered, every thing needed was there and we were educated on the use of same. From my experience I would recommend this group without any reservations. They were great all around.

Did not deliver what they promised. Very disappointed. After my loved one passed, the chaplain…read morecalled after 3 whole weeks had passed. Then a month later, I received an email invitation to Bereavement Counseling or therapy. I called, but was told they are full and they placed me on the waiting list. They do not have the resources they advertise. Imagine hurting, and being told to wait because they are full. Ridiculous! Prior to that, the care to my loved one was minimal as well.

I can't say enough good things about Mission Valley Post Acute. My 89-year-old mom was admitted…read moreafter breaking her hip, and from day one the experience has been wonderful. Kimberly in admissions was incredibly helpful getting us started. Bambi (Director of RN) and Tammy (lead RN) have gone above and beyond helping coordinate my mom's discharge, along with Eric, the social worker, who's made a stressful process so much easier. Ciya, the physical therapist, and her team have been amazing -- making sure my mom gets PT and OT five times a week, which has made a real difference in her recovery. The facility itself is light, bright, and spotlessly clean, and every staff member we've encountered has been friendly and caring. We're so grateful for the whole team here.

Both of my parents are long-term residents here after first coming for rehab. Making the decision…read moreto place them in care was not easy, but I truly feel I've made the right choice. I didn't have the ability to care for them safely at home, and I'm so grateful this facility was able to keep them. From administration and admissions to nursing, rehab, social services, and housekeeping, the staff has been nothing but professional, compassionate, and kind. They treat my parents with dignity and respect, and that means everything to me. I highly recommend this facility to anyone looking for quality care for their loved ones. Shout out to Tammy, Kimberly, Kim, Eric and the team for everything they do day in and day out!

My dad stayed at Niles Canyon Post Acute Rehab for seven months, and the care he received was truly…read moreexceptional. From the very beginning, Anita at the front desk set the tone -- always kind, helpful, and welcoming. Her warmth made every visit easier for our family. The nursing team -- Sonia, Navraj, and Kim -- were outstanding. They were knowledgeable, attentive, and genuinely compassionate. They consistently went above and beyond to ensure my dad's comfort and to keep us informed, which gave our family tremendous peace of mind. The CNAs -- Rohit, Manpreet, Uma, Gerliza, and Kamalpreet -- cared for my dad as if he were their own family. They handled everything from feeding, bathing, massage, and cleaning with patience and respect. They also made my mom feel incredibly welcome and supported. When it was time for us to bring my dad home, they took the time to teach my mom how to care for him confidently and safely. Their kindness made a difficult transition so much easier. One of the chefs in the kitchen also went above and beyond by teaching my mom how to prepare puréed food for my dad when he could no longer eat solid meals. That level of thoughtfulness meant so much to us. The case managers were organized, responsive, and always willing to help us navigate the many details involved in my dad's care. And I want to give special recognition to Eric, the Manager at Niles Canyon Post Acute Rehab. Eric was consistently supportive, approachable, and deeply committed to ensuring my dad received the best care possible. He listened, followed through, and made sure our concerns were addressed promptly. His leadership created an environment where staff felt empowered to provide exceptional care, and families felt heard and supported. Overall, this rehab facility provided not just medical care, but genuine human kindness. Our family is deeply grateful for everything they did for my dad and for the support they offered my mom throughout his stay.

All the staff were super nice and helpful. From Anita the receptionist to the nurses, cna, and…read moretherapists. I really enjoyed my stay and with the right team it made my stay ten times better. And even after my stay management helped me settle with extended care. Thank you Nile's canyon post acute!

The Assisting Hands team took wonderful care of my grandfather in his final year. They were caring,…read morerespectful, and reliable. They treated our home and family with kindness and made a difficult time easier to manage. Knowing he was in good hands brought us peace of mind during a challenging period - and their help allowed us to spend more quality time with him. I'm very grateful for their support and would recommend Assisting Hands to anyone needing help at home!

What a blessing it is to have such a warm and caring team at Assisting Hands. They did an amazing…read morejob giving care to my dad. I am so grateful to you all. God Bless you all.

I can't say enough good things about Suncrest Hospice. They have been so supportive for my husband…read moreand myself. Always responded immediately and very helpful through this most difficult time. I highly recommend them

I am reposting this review so other families understand exactly what they may experience. My…read morefamily's time with this hospice provider during my father's care was unacceptable. Nursing care was inconsistent and unreliable. Visits were often limited to once a week at random times, sometimes missed entirely, or rescheduled without any notice. In the week leading up to my father's passing--when his condition was rapidly declining--we could not get timely support or even basic follow-up. That level of neglect during such a critical time is inexcusable. Administrative handling was just as poor. Essential paperwork, including EDD forms, took months to complete and was ultimately filled out incorrectly. Repeated attempts to contact staff were ignored. I was assigned a representative named Dream, but despite many attempts to reach out, I only received one response. This organization demonstrated a serious lack of communication, accountability, and urgency. Hospice care should provide reliable support and guidance to families during end-of-life care--this provider failed to meet even basic expectations. Families deserve better than this.

For someone reason my first review did not post and so I am resubmitting because I want to share…read morewith all of you our experience with Sonata Hospice. In late October of 2025, our family was scrambling to find a hospice care provider for my mother in law. Finding a reliable hospice provider for a loved one is a daunting task often made under stressful circumstances. Our family, after extensive searching and disappointing recommendations from other sources, found Sonata Hospice through positive online reviews on Yelp. This review comes from a genuine family who utilized their services for a critical 10-day period. The level of care provided by the entire Sonata team to both our loved one and our family was amazing and far exceeded our expectations. We felt completely confident that our loved one was in excellent hands, and we as a family felt fully supported throughout this difficult process. Several team members deserve specific commendation for their outstanding professionalism and genuine compassion: Rachael (Nurse/Case Manager): Rachael was outstanding. Her work is a true blessing and a calling. She provided expert clinical care while simultaneously offering immense comfort to our family. The attentiveness she provided our loved one was consistent with the level of care one gives their own family. Her clear communication, explaining procedures, answering questions, and involving us in the care plan was a model of professional and empathetic care giving. Marsha (Home Health Aide): Marsha treated our loved one with dignity and affection, like she was caring for a member of her family. Her hands-on care was superb. Maria (Chaplain): Maria brought much-needed peace, love, and spiritual support during a challenging time, helping us navigate the emotional and spiritual aspects of the process and providing our loved one with that extra level of care. The Office and After-Hours staff were consistently responsive and efficient in meeting all our immediate needs. The support they extended through the difficult moment when our loved one passed, provided ease and compassion during our time of grief. And our hearts were warmed when at her funeral we saw Rachael and Maria present and still supporting us. Deciding on end-of-life care is perhaps one of the most significant decisions a family can make. Concerns about the quality of care, trustworthiness, and prioritization of patient well-being over financial considerations are paramount. Sonata Hospice put those fears to rest. They are a trustworthy, compassionate, and highly professional organization that we wholeheartedly recommend to any family navigating the hospice journey. I hope this review makes the post and can provide another family with reassurance.

Sooo, I don't know how your relationship with hospice started, but here is mine…read more Our loved one was admitted to the hospital with some very serious medical issues. The hospitalist (treating doctor), sent around a palliative care doctor (doctor who specializes in improving the lives for people with serious illness), who explained that our loved one would benefit from hospice services. The doctor went on to explain that it doesn't mean our loved one was going to immediately pass away, but just that hospice, amongst many things, gives more care to people who need it and it was the hospital's opinion that our loved one would benefit from this service. She went on to recommend a hospice service her mom had and left me with "Great!", we'll check in tomorrow and let us know who you selected. "Wait, whut?!" So I only get *24 hours* to select the service providing critical care to my loved one? So with that, I was off to find a hospice service, but not confident it would be *the best* hospice service, if only given 24 hours to find them. I was lucky enough to think of someone I trusted (the Executive Director of our loved one's care home), who immediately provided me with five hospice services. We ended up with the first service we contacted, Sonata Hospice, on the basis that 1) they were very local to our loved one's care home (2 miles) 2) most of the nursing staff was local to the office 3) most of the nurses were educated with the issues of our loved one (they had the specific speciality within their RN designation) 4) the very arbitrary fact that the owner was born and raised in Berkeley and lives in San Diego and our loved one was born and raised in San Diego and lived in Berkeley for most of their life. (That is to say, by that time, I had a good feeling about them). I will just briefly state what happened to the other four services - two were very aggressive and just turned me off, the other was outside of their service area, and one didn't answer the phone. Sonata turned out to be the right choice! Our loved one got such stellar care, that a significant number of other resident's families saw what good care our loved one got (full bathing in the shower every other day, not a sponge bath, consistent specialized care and respectful and compassionate communication) that they actually switched from their hospice service to Sonata! Sonata provided exceptional care to our loved one. From the beginning, when meeting with the very knowledgeable and very thorough Director of Patient Care who comes to you and takes a medical history and gives her patient the "once over". The Certified Nursing Assistants come to provide patient hygiene and are extra eyes for the nurses (looking for skin issues, etc) to the volunteers who sit with patients (because, let's face it, family is not the bomb all the time) to the social workers and religious personnel; they all provided seamless medical expertise, compassionate care and super prompt service to our loved one. Another thing that makes Sonata outstanding is the way they treat their patient's families. Having your loved one in hospice is so stressful! Worries abound - are all the patient's issues being addressed, HOW are all the issues being addressed? What if something comes up? Sonata treats all the people involved with the patient (family, caregivers) with comprehensible and simple medical expertise (they never speak above you), compassionate understanding and most of all, they are available and ready to go if something comes up or are there if other issues come up and more discussion or action is needed. If their patient passes away, if needed, they provide grief support for everyone, even after the patient passes. Hospice has one of the hardest jobs in the world. They help patients through what may be their patient's last time on Earth. Patients are not super bueno with their situation as is also their family. They are tasked with providing medical expertise, end of life care and compassionate attention to everyone concerned (patient and family) in very emotional and could be tumultuous times. We entrusted Sonata Hospice with escorting our loved one through the last phase of their life. What we got was exceptional medical expertise, the most compassionate and caring staff ever, comprehensive care, not only for our loved one, but for our family too and 24-hour open communication. Hospice care is an essential need in palliative care. For my family and for all the reasons stated above, we are forever grateful to Sonata for the service provided to our family in a difficult time. They are our only choice for hospice care.