Eastshore pediatric is the BEST! They make all my boys visits so smooth and easy on me. The 3 of my…read moreboys have been coming here since they were toddlers and I can assure you they give 100% care each time with little prizes for the kiddos at end of every visit. Dr Kim and Dr Thea, along with the staff are AMAZING.

I called to see if they were accepting new patients I was told by the receptionist yes but that…read morethey have a tight network and anything out of network you'd have to pay put of pocket which didn't work for us because we like going to the dentist under our preferred network to get the best benefits. If they are in your network I'd say give them a try from reading their reviews they seem like a great place to care for your children's dental.

We enjoyed our time at Hercules Kids Denistry. The staff is always kind, helpful and engaging. We…read morealways feel welcomed when we visit. They take great care of kids teeth. Thank you!

Horrible experience on multiple occasions, very discriminatory and racists at the front desk. The…read morestaff are inconsistent and long wait times each time. They get information incorrect and blame each other. We really wanted to like this office and gave multiple chances but each time they failed our family. Verry frustrated

Dr Sabbadini really came through for us in a pinch and we were super grateful to him for seeing our…read moredaughter when he did. He was very kind, thoughtful, and helpful! Would definitely recommend him!

Absolutely THE WORSTTTT experience I've ever had at a dental office…read more I scheduled an appointment specifically to have my chipped tooth repaired. When I checked in, they asked if I wanted to do my overdue 6-month cleaning while I was there. Since I was already in the office, I agreed, assuming they knew how to manage their own schedule. Big mistake. Not a single person informed me that getting the cleaning would either leave them without enough time to fix my tooth or cause my gums to become too inflamed to complete the repair. Instead, they went ahead with the cleaning anyway. After Gary finished my cleaning, I reminded him that the entire reason I came in was for my chipped tooth. His response? "We don't have time today because we have a team meeting." He then sent me to the front desk. When I asked the receptionist why they offered me a cleaning if they already knew they couldn't complete the appointment I actually came in for, she gave me a completely different excuse: "We all have to take our lunches." So which is it--a team meeting or lunch? The stories kept changing. She then told me I could come back at 2:00 p.m. the same day, and I agreed because I needed my tooth fixed as soon as possible. Then, only about 10 minutes after I left the office, the same receptionist called me saying my gums were now too inflamed from the cleaning to repair my chipped tooth. She even said, "I'm sure the dentist told you that in the room," which is completely false. He never said that. The only explanation I was given in the office was that they didn't have enough time. To make things even worse, after telling me I couldn't be seen that afternoon, she tried to reschedule me SEVEN DAYS LATER for the repair. During the call, she even admitted the situation was confusing and apologized because nothing they were telling me was making sense. Every time I asked a question, she had to put me on hold to go ask someone else because she didn't seem to know what the actual explanation was. It was obvious no one in the office was on the same page. So I came in with an emergency chipped tooth and left with a cleaning I never asked for, no repair, conflicting explanations from multiple staff members, and a recommendation to wait another week because of a cleaning THEY suggested. The communication in this office is unbelievably poor, the scheduling is disorganized, and the staff couldn't even give me a consistent answer about what happened. My time was completely wasted, and my dental issue was left unresolved. I expected professionalism and honesty, but instead I left frustrated, confused, and still needing the treatment I originally scheduled.

I have a lot of dentist anxiety as I never had good experiences growing up so finding a dentist as…read morean adult was pretty stressful. Dr Agyekum & Dr Chan were the two dentists I've worked with in this office and I cannot express how appreciative I am of them. They are so gentle and walk me through everything they're doing just to make me feel comfortable, even to the point where I've fallen asleep during fillings since I was painfree and relaxed. Also a special shout out to Wendell (I'm so sorry I think I misspelled his name) but he's another tech that works there and he just is so personable that it makes the entire experience less traumatizing. At my big age I've finally found a dentist I feel comfortable going back to and I cannot thank you all enough!

Dr Edward is very honest gentle and detailed everything you need from your dentist…read more I visit doctor Edward today for cleaning and it was pleasure I will defiantly recommend coming here if you need to see the dentist. Thank you doctor!

The Perfect Dentist Office to take your kids, Employees are really kind and friendly answer all my…read morequestions. Doctor really nice and professional. I will really High Recommend this Office also the office and Bathrooms are really clean.

I've been bringing my kids here for the past 6+ years and the staff and doctors are always so…read morefriendly and warm! They always explain everything in detail and make sure I'm at ease as a parent. Their office is so clean and professional all the time--never disappointed. Dr Mahsa is very patient with the children and is always going the extra mile to make sure her patients are well taken care of. Would absolutely recommend this establishment and love love love the team!

I've been going to Dr. Castro for over 10 years now. He convinced me to get braces. He redid a…read morecrown and I needed another crown for a chipped tooth. Recently, I thought I might need a root canal. He was extra careful and referred me to a specialist to be extra sure that I didn't need it at this time. I found his office on Yelp and I can say I have no complaints about the dental work. In the beginning, the front desk staff seemed to have a lot of turnover but recently it runs like a well oiled machine. They're popular so I suggest you make appointments in advance unless you have an emergency.

We had to make the switch to this office about a year ago because my son's previous dentist dropped…read moreDelta Dental from their network. My son sees Dr Castro and he is an excellent dentist for the kiddos. My son recognized him as a dentist who made a visit to his school to talk about teeth and it's very easy to see why he's so popular with the little ones. But I've never had such a difficult time to schedule/reschedule an appointment before. I always feel like I have to take time off work or pull my son out of school or wait another month or more. Their hours are terrible. The 7am Fridays would be great if we lived closer but we'd have to leave even earlier to get through traffic and then there's no guarantee we'd be finished in an hour to get to school on time. 2pm closure on Fridays is crazy. And they close at 3pm on Tuesdays and 5pm on the other days. They are always booked solid so good luck if your child gets sick.

We've been going to this dentist since the first dentist visit for our first kid, now 7 years old…read more Now our second kid comes with his older sister. They always make the kids feel comfortable and even excited to go back and get toy surprises. The office is clean and totally geared toward kids, with toys in the lobby and even a horse saddle for the x-ray chair! There's lots of colorful fun artwork on the walls, TVs on the ceiling make our kids smile! while getting their teeth cleaned!! They also have fun contests a few times each year, like send in a postcard with prizes for nearest, furthest, most colorful, etc. They don't take accept insurance, but we keep going even though they're out off network for us. Plenty of off-street parking in a small free parking lot. I would usually like to add lots of photos with my review. Sorry, I got photos only of my kids getting their teeth cleaned.

Dr Ching came highly recommended by our pediatrician and close friends. He and his staff are very…read morecaring and made sure our 18 month old had a good first appointment. The clinic itself is setup very well with several entertaining play areas , retro arcade games and definitely puts the kids to ease. Only bummer was that they don't take delta dental which makes it a longer process to get out of network reimbursement - still waiting . Otherwise a perfect dentist for your toddler!

Today there was a lot of frustration with this office, the inconsistent with documentation. Let me…read moreshare the front desk clerk Sandra Kennedy was truly unhelpful, she gave me two forms to updated, I've requested the previous ones as she kept giving me one form not willing to give me both to complete at once. As I asked her am I updating my signature and date since nothing changed. She informed me the full form, I let her know this has not happened- so I requested the original one when I started to get an idea of why am I doing this now. She then goes to say you don't have to do the appointment today (clearly I don't- but I am here) I asked for someone else, (manager) she said she will contact him and let him know (ugh what, no share his information so I can express this information on why you need training) hopefully this manager reads this, but your staff member (Sandra) needs training on active listening. As my frustration came about, you can hear in my tone I am over trying to rephrase my question and not getting a clear answer with understanding. Gladly, Esmeralda stepped in calmly to help with an updated medical/ history form for me to update my address, phone number, date and signature. I'll like to add, Sandra gets training with learning the forms at the facility to avoid irritating clients because that was an easy fix. My final request from my visit today is can this form be sent digitally when we confirm appointments so that it will be complete before hand and confirm at check in? In addition to this, I'll like to add the timing was well. We were able to be seen quickly after my irritating conversation with the desk clerk Sandra and the rotating Dr. hopefully the manager calls to discuss this incident since Sandra shared that she will disclose it to him.

I have never been to a dental office that when you come 5 - 10 minutes late they get pushed off and…read morewhen you come early they make you wait. Appointment is at 2pm didn't get called until 2:25pm and that was only for x-ray. Then we had to wait again for another 35 mins for her to get treated! The waiting time is ridiculous! Thank goodness they have a TV to keep us somewhat entertain. The facility is clean enough but it is cold! The staff don't smile that often either. This is not my first time here, and I can't say it has improved in the last two years. What really bothers me is that, the waiting area is empty and we waited super long than when it's packed in here! Maybe they are short staffed but it's no excuse!!!

Amazing service and very friendly team. Very educational about flossing, water pik, and Invisalign.read more

Dr. Hosseini is incredibly qualified, thorough, personable, efficient, and timely. She's…read moreexceptionally friendly and the office is well-run, and operates smoothly. The insurance process was very easy even though I'd left my insurance card at home, they were able to use a copy I had on my phone. So far, everything has been covered 100% - even the permanent crown I needed to replace a temporary one I got from a separate Endodontist, more than a year ago.

Dr. Duong treats my wife who is gentle spirited and apprehensive of dentists. Our experience with…read morethe good Dr is that he really epitomizes Gentle Dental Care. Now, my wife looks forward to dental visits and takes great pride and care of her teeth. I really appreciate Dr Duong and his outstanding staff!

Dr. Duong is wonderful. Between himself and his care team, they do a wonderful job from check in to…read morethe actual work. The establishment is impeccably clean and quaint. I've had Dr. Duong as my go to dentist for over a decade. His work is very thorough, gentle and he has a wealth of knowledge and experience under his belt. No one likes going to the dentist but I love seeing Dr. Duong. I am also very glad to see his business thriving through the years in a very private small practice, as compared to larger corporations and other places with poor accommodations. Dr. Duong's office is special. I highly recommend him to everyone!!