Ellice and Brent are our one and only Go To for everything mortgage. It's been this way for more…read morethan 20 years now. We just closed on a purchase in a very hot and competitive market. They were consultative and helped us strategize on this transaction and we highly recommend them.

Greg and Brent worked diligently to close my purchase loan. They were very professional and really…read moremade me feel like a valued client. The process was smooth and quick. I highly recommend them for your mortgage needs.

My husband and I recently purchased a home and worked with Quoc & team on our loan! Quoc was able…read moreto guide us through all of our options, especially during a time with dramatic fluctuations in interest rates. He was always available to answer any of our questions at a moments notice, and we really felt like he was invested in our home-buying process. Because of all of the prep work we did with Quoc, we were able to close more than 2 weeks earlier than expected, even though we were closing during the holidays! We would definitely work with Quoc again in the future!

Quoc, Sue, and Cheryl were terrific to work with throughout our home buying process. The entire…read moreteam were excellent communicators, often responding to emails and texts late into the evening and keeping us informed about all the documents needed to get through a 14-day closing. We are so incredibly grateful to this entire time for their help through this process. They made everything run incredibly smooth in a high-stress situation. They're also just so nice and supportive--I would work with them again in a heartbeat and highly recommend them. Thanks y'all!!!

Jay was excellent in helping us with a no cost refinance at the best rate possible!…read more He was proactive in reaching out to inform me of any favorable rate changes and was even able to help me float down the rate AFTER rate lock when I noticed there was a sudden big rate drop before we closed on the refinance. He was on top of things and communicative thought out the entire loan process. I would highly recommend him to any family or friends and would definitely goto him again for any mortgage loan needs!

First home buyer here! Jay has been absolutely helpful in our journey in home ownership, not just…read morethe securing mortgage part. He was my go to person for all things financial related to home ownership and he knew i could count on his honest advice. He always delivered the honest feedback regardless whether or not we'll end up with his services or not. He also did fair price and rates comparison with other providers and was always available to answer any questions or take those lengthy calls if needed. But not just that, he also offered the best rates in the town which always helps financially. 10/10 from us. I'd highly recommend working with him and his team!

As someone who was very nervous going into the home buying process, I discovered Jason through his…read morehelpful videos on YouTube, and decided to reach out. His knowledge of the process was very reassuring and he has been fantastic to work with! Started working with Jason and immediately felt like we were in good hands. Jason has helped us purchase our first home within the space of a month, and provided great guidance and communication on all the steps that were going to occur. He has been very diligent in terms of following up with the seller and keeping us in the loop. He has also been great about finding us a good rate on our mortgage, helping us find insurance and even financial planning services if we needed them. Overall a great experience, and I would recommend anyone work with Jason to take the stress and confusion out of the home buying process!

Our real estate selling experience with Jason Wheeler was extremely amazing!…read more My husband and I are so pleased with the type of service received from him. He went above and beyond to helping us find the right buyer given the time constraints during the Christmas holidays, not to mention, our leaving for a long vacation. His commitment to helping his customers is second to none. Cal State Realty is fortunate to have him in their team! Being a trustworthy, reliable, supportive, professional to work with, just to name a few are attributes a real estate agent must possess which definitely what Jason had exhibited to helping us achieve our goal!

At this point, I've lost counted how many times we have used Mike and this team with our mortgage…read moreand refinance needs (four times? Five?) But all that speaks to is the main reason why we keep coming back to them: their thoroughness, communication and genuine sincerity to always get us exactly what we need every single time. We cannot recommend Mike and his crew at Bridgepoint any higher!

Mike and his team are extremely caring and very efficient. I have been working with Mike for about…read more7 years. The amount of knowledge that he brings to the home buying experience is priceless. At every step of the way, I felt that he was advocating for me. He makes home buying fun!

My wife & I recently purchased a house in Martinez with help from Mustafa, nicknamed Moose. I am…read morenot so easy to impress, but this fellow is exceptional. He is very well informed, explained each step in the process we needed to go through, and anticipated our needs in a very proactive way. He was diligent about reviewing and explaining inspections and has a network of friends in the business world that will gladly lend expertise based on their relationship with him. I highly recommend Moose. He is professional and was a real advocate for our interests.

"Moose" was a godsend. I had a Trust property that had a lot of issues…read more We had problems with a real Estate agent who wanted me to do everything and wouldn't talk to me. I was referred to Moose and he was able to get everything taken care of and kept us informed and moving along even though things kept popping up. If you want someone who cares and will look out for you.,,,,,,,,,,,,,,,,,,,,. Go with Moose

Jocelyn was very kind and helpful! All questions and necessities were handled with careread more

Want to say Jocelyn was fantastic and answer all question helping us thank you we appreciated…read moreher help

The staff is amazing and so friendly , I have a great experience whenever I don't get helped by…read moreEmmy. This review is for the lady named Emmy . Every time I goto the bank she is rude and unfriendly. I try to avoid being helped by her at all costs because I always have problems with her. I ask her for change for $100 bill and she tells me she doesn't have change for me ... okay well you work at a bank ..... The last straw for me was when I walked up to her very friendly despite my other interactions with her and I said "Hi!" She looks at me and says "Yes?" With a blank stare ... I said to her again "Hi!" And she said "Yes?" Again and didn't even smile . She has no people skills and doesn't even know how to respond to someone saying "Hi" without being rude!

Richard Zamudio and Jerwin Bautista are AWESOME! This branch is my one stop shop for Banking,…read moreNotary services,and expert financial advice. Of all of my errands and tasks, banking is actually pleasant because of the welcoming environment and excellent customer service. Bravo guys! And thank you sincerely.

I came here last week for the first time ever to have a document notarized. This service is free…read morefor members with certain accounts. I have no complaints, and it was a pleasure coming here. I had to come here because the other Pacific Service Credit Union I normally use, in Pleasant Hill, had their notary in training, so a nice teller there directed me to this location, which was only a few miles away. He said that all the managers here were notaries, so there should not be a problem at this location. This first thing to note is it is in a corporate center off of Diamond Boulevard on Willow Way, which is a convenient location (near retail and the freeway). The grounds are well manicured, and it was like walking through a beautifully forested garden to get to the front door. There were things like bridges that crossed creek beds, tables with umbrellas, stone pillars, wood railings, and an assortment of plants! I loved smelling the freshly cut grass. There was also plenty of parking. Inside, the location is different than most banks or credit unions. There are no barricaded windows. Everything is open, and the space is more quaint, smaller than what banks used to be. The teller quickly saw me, and directed to wait for the manager, who was with another customer. I sat in a plush waiting area with four seats. I forget to check if they have wifi, but I'm pretty sure they do. I noticed a free coin counter (think Coinstar) on the wall, as well as free shredding (limit one box). I used it in the past when it was a Coinstar at the old Pleasant Hill location. After waiting a while for the manager, she came and greeted me and apologized for taking so long. She verified my ID, added a California notary form to my provided New York State one since she had to do that to meet her legal requirements, and took my thumb print at the end. It was a quick and painless process. I was very happy how everything went, despite the wait. The only thing I would recommend is a little bigger signage directing customers to the branch location. It is confusing, because they also have the Pacific Service Credit Union corporate headquarters here, but in another part of the building. But at the same time, larger signage would make the grounds look gaudier, and there was probably a lot of user error on my part, lol. The branch is located in the rear. I parked in the front, but it was actually fun walking through the beautiful landscaping to get to the entrance. The nearby retail locations on Diamond Boulevard have become known for crime (think The Veranda), but this location felt very safe, as it was a corporate area. I want to come to this location again, as I loved it here!

Today, I went to into the office to close my account that wasn't being used at all. Since they…read moredon't have low mortgage rates we were not able to refinance with them so I want to close the account. But Wow, the front desk lady was friendly at the beginning and once she heard I want to close my account. She became mean and unfriendly. Just really shocked how fast her attitude changes And both my husband and I felt like being mentally abused.