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6 years ago

Great service. Staff handled all of my insurance closing to perfection.

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1 year ago

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3 years ago

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6 years ago

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13 years ago

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11 years ago

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9 years ago

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13 years ago

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10 years ago

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Ask the Community - Kelly Sopak

Farmers Insurance - Jessie Banuelos

Farmers Insurance - Jessie Banuelos

(12 reviews)

"Jessie Banuelos, CIC I really appreciate you. I just wanted to thank you for your most valuable…read moreand sage advice. I recently spoke to you in regard to some difficulties that I was having with a minor insurance claim that just wasn't sitting well with me. Even though you are not my insurance agent, you went above and beyond in advising me how to respond to a decision that was not fair by the underwriting entity. I followed your advice, and was able to get an "51% at fault" decision reversed to a "0% at fault" decision. Jessie, you gave me advice, and described how to advocate for myself in an unfair situation. Way above and beyond what my broker advised. You are so knowledgeable, and very kind to have helped. Thank you!!" Kevin M., Orinda #GoingAboveAndBeyond

I don't know where to start. Oh, wait, yes, I do; in 2003, when I worked here, and everything was…read moreabove board. Since the Banuelos took over this firm, this agency has gone down the drain, letting us down time and time again. Our premiums have gone up exponentially without any reason or discussion. In 2014, it was $3500 in 2024, it was $9307 in 2025, they wanted $12,808??!? We are a *4-unit condo HOA. There is no fire zone, no officers, and no claims--ever. Over the past 12 years, I've tried to contact Jessie and have a frank, honest discussion about our policy and your exaggerated premiums. I'm sent on a wild goose chase to other family members or assistants each time, but never Jessie. The closest thing to a response I ever got from Jessie was, "At this time, I have not found an improved solution." We're now working with Christopher at Walsh Carter and couldn't be happier about the savings they found! We're paying HALF for MORE COVERAGE! csarantopulos@walshcarter.com

Kelly Sopak - autoinsurance - Updated October 2026

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