The people here are always friendly and prices are fair. It's clean and they do a good jobread more

I get my eyebrows threaded here regularly and everyone I've had always does a nice job. I get some…read morewaxes done here as well and I think the prices are very fair and they're always professional. This place won't be for everyone, but I really like it.

I went here for eyebrow threading. The lady did a good job and the price can't be contested. I…read moremight go again!

Easy and warm communication before and during appoinment. She did great work at an affordable…read moreprice. Will cont to come here for threading services. The atmosphere of her shop is clean, chic, and comfortable.

Found a new nail spot!! They don't take reservations so you might have to wait - but worth the…read morewait! They are very friendly! They can do whatever design you want as well. Very affordable as well!

The owner is very rude and nasty to customers, she also quoted outrageous prices for a nail design…read more $50 for a design with one color no rhinestone is insane. Please take your money where it will be appreciated!

I recently had a vajacial and Brazilian wax, and it was an amazing experience! Charm was…read moreprofessional, and the results were fantastic. I felt comfortable and taken care of throughout the entire process. Highly recommend!

From the owner: Welcome to Waxed by Charm!…read more I believe everyone deserves to feel confident and radiant in their own skin. As a newcomer to the waxing industry, I’m dedicated to providing a comfortable, professional, and gentle experience for each and every client. My goal is to help you achieve smooth, beautiful results that leave you feeling empowered and confident. Whether you’re new to waxing or a seasoned pro, I’m here to make your experience exceptional. If you have any questions, feel free to reach out—I’m happy to help!

Renee is great! I went to her for my first-ever Brazilian and she made the experience much less…read moreawkward than I was anticipating.

AH-MAY-ZING Renee…read moreis great. I went to her for my first brazillian and had a great experience. She is very professional yet personable and outgoing. She was meticulous and precise but works very quickly. I got a full brazillian and both armpits waxed in under 45 minutes. Not to mention amazing prices! She really is awesome, go see her!

This was my second time getting a massage at Royal Zen with my sister and it was amazing! Shanice…read moreand Sheniel opened Royal Zen in early 2021 and they are doing a fantastic job with their spa. The location is conveniently located in Rochester and has plenty of parking. Finding the right building can be a bit confusing, but they are labeled so that made it easier. The rooms were heated nicely, which was very pleasant given it is so cold out! The massage itself was fabulous. The tables were plush with warm blankets. They started the massage with hot steam and a sugar scrub, which is rare for massages and we definitely appreciated the additional skincare. They then went into a long stroke massage with oil and put a lot of attention to tense areas. Another great part of the massage was the use of hot stones and towels - very relaxing! A feature that I find very unique about Royal Zen's massages is their music choice. The first time my sister and I went it was classic R&B and this time it was smooth jazz. Shanice and Sheniel are experienced enough to massage to the beat of the music, which made the experience very memorable! Overall, Royal Zen is a fantastic place to get a massage! Shanice and Sheniel are very nice, sociable and welcoming. We will definitely be back again :)

Great customer service! Always makes me feel comfortable when getting waxed and has great…read moreconversation. Clean space and moves quickly with her service, highly recommend!

I really appreciated finding this spa right in my neighborhood…read more Aaron was professional and followed all the COVID guidelines carefully. I really appreciated that Aaron had an intuitive touch of finding my tight spots on my neck and shoulders. The pressure for the massage was exactly what I needed to loosen me up. The facial was also very relaxing and I found my face glowing. Aaron also used very top notch products from Dermalogica. I definitely am glad to have found this place. Aaron was also helpful in giving me some stretches to do t help relieve tension in my shoulders afterwards. The only complaint is I didn't want the massage and facial to be done! I would highly recommend booking with them as your one stop shop for massage, facials and manicures/pedicures.

Very very good massage. I have had neck and shoulder pain for weeks, and feel like a new woman…read moreafter my massage

I started going to see Ruth at the salon about a year and a half ago. She's amazing! She listens to…read morewhat I want done to my hair and I always leave happy! She takes the time to explain the coloring process and is very talented at getting it just right. Ruth and I have gotten to know each other through this time because she takes the time while doing my hair to ask me how specific things are since I last saw her. Isn't that a big part of what great stylist do!? Lol. The other stylists that work there are so friendly and always so nice to talk to. I will be going there forever

It would be hard to find a more serene, convenient, and quality experience for brow wax / brow…read moretinting! I was able to schedule easily online for the following day. My confirmation email contained a photo diagram of how to enter, and I was greeted immediately at my appointment time. Edna was professional, thoughtful, and a perfectionist! Also.... there is NO better deal in town $28 I am happy to spend monthly. There are very few places (if any!) in Irondequoit, Greece, Rochester, Gates which offer this service - very easy to get to from all of these locations.

I was able to get an appointment the day before. The service was very smooth and left very…read moresatisfied. I highly reccomend.