Awesome service, came in for a meni pedi before my birthday/big bear trip! Everyone is so…read morewelcoming/friendly! Service was so efficient/quick! I come here from time to time and pricing is fair for the services. Thank you waterfall nail spa!

great service very friendly amazing customer service takes very good care of you! the vibe is very…read morenice

I had a gel manicure done on my natural nails by the most wonderful, Susan. Her work was extremely…read moremeticulous and I could tell she cared about doing a great job. From the moment I sat down she was very hospitable and even retrieved a pillow for my back. She was so sweet and my nails turned out absolutely amazing! Definitely my new favorite nail tech! 10/10 recommend

I love to support businesses in my neighborhood! My nails came out so cute and always great…read moreservice! Thank you!

DESIREE IS A TRUE ARTIST!…read more This was my first time at the salon and I have to say that I'm now a fan! I saw Desiree for a full set (gel x) and a pedi. She is gentle, detailed and a true artist! I was lucky enough to sit next to her other client who had a beach themed set of nails that was so creative and fun! Desiree made me feel comfortable and right at home with her kindness and hospitality. She even made me a special tea with orange peels and honey. I love my pedi and my mani is totally unique and beautiful. She spent time doing nail art in cat eye paint and then put a chrome over it. The effect is very subtle and unusual in a good way. I'll definitely be back and will tell friends about this salon right next door to Sherman Oaks (fraction of the price) and Latina owned too! :)) This is exactly the type of small business I want to support. They're doing excellent work and it's family owned and operated, which feels warm and friendly, not stiff and corporate.

I came here after seeing all the reviews... I'm so in love w my nails, Stephanie did an amazing…read morejob. Took her time and they r perfect! The staff was so friendly and so nice. Did not feel awkward what so ever being there for the first time. Thank you everyone I will be returning which was a difficult decision bc I have been w the sane person for 20 yrs

I had such a great experience at this nail salon! The staff was super friendly and welcoming, and…read morethey really took their time to make sure my nails looked perfect. The salon was clean, the service was amazing, and I absolutely loved how my nails turned out. Definitely recommend this place, and I'll be coming back!

I had such an amazing experience at Art & Glow Nails! I got a Russian pedicure with Susanna, and…read moreshe was absolutely incredible. Everyone here is so sweet, welcoming, and genuinely makes you feel comfortable. They even offer you a drink when you come in, which was such a nice touch! Susanna was so detailed, careful, and precise, while also being incredibly gentle. I'm honestly always nervous about getting pedicures because I'm scared the person might be too harsh, but she made me feel completely comfortable. She was so sweet and took her time to make sure everything was perfect. My toes came out beautiful! I'm definitely coming back here. The service, the atmosphere, and how kind everyone is really made this such a great experience. Highly recommend Susanna and Art & Glow Nails!

Love the service and attention to detail here ! My pedicures are absolutely flawless, she takes her…read moretime to make sure my feet looks so soft and smooth. the technicians are so professional ! Siranush is my favorite for Pedicures and Kris for My nails ! 10/10 experience every time ! Even shot review I'm good

Let me first say that I have my nail license so I have some authority on what a nail experience…read moreshould be. I initially left a positive review, but that was a year ago and even then, every time I came back, the service was worse and worse. My OG nail tech Ella left and each time I had my nails done by someone new it seemed as if they'd never done nails before. Come to think of it I didn't notice licenses displayed in the salon, but I could be misremembering. Regardless, my final visit was because a nail tech filed off my pedicure gel so aggressively that I was almost in tears. NAILS SHOULDN'T HURT. Well, I guess it's on me that I went back. My son wanted a mani pedi and it's nearby so we went. I assumed when I sat down that there were multiple techs working, but no...it was one woman. Our nails (two mani/pedis) took 2.5 hours. She was very sweet but also seemed new. She applied a fake nail to one of my fingers and ended up ripping the builder gel off my finger. She then applied a gel x which worked fine. During my pedicure I pointed out that I had a blister on the pad of my big toe so no callus treatment, but she wouldn't listen. She did the callus on my heel then started on the area with the blister and WOULD NOT STOP. I had to pull my foot away and say "ENOUGH! No more!" Again, this is all as my child is there and dying to get nails so I'm just trying to get through it. The cuticles on my toes are red and sore today. I'm really disappointed. While we were there a woman came in with her gel x nails broken that she got done on Saturday, two days before. Finally, the manager or owner --idk...male-- was vaping inside the salon. Insane. To add insult to (literal) injury...the whole thing cost me $200. Girl. And that was with discounts like not charging me for the nail she ripped off my finger I guess. Then when I went to add a tip -- always tip 20%! -- I told the guy behind the counter to give her $40. That's what 20% of $200 is and outside of my foot, she worked very hard and my son LOVED her. The manager dude looked at me and had the nerve to whisper "No! That's too much!" Like...if I knew my manager tried to talk someone out of tipping me after 2.5 hours of work are you EVEN kidding me. I'm sure she works on commissions so tips help to make up for a slow day. Like I said, I have my license and I've worked in salons and had my own business for a while. So, yeah...last time ever. 2 stars because my nails do look good but I shouldn't have been in pain and it shouldn't have taken 2.5 hours.

I absolutely love this spot! Interior is organized and clean, completely welcomed feel! Wonderful…read morejob each time I get my mani & pedi done. Lasts for several weeks if not pushing a month, considering that I am type b and not very careful. I typically get my gel x long ahh nails and gel toes! Thank you, I'll only come here!

I'm really disappointed in how this salon handles feedback. During my service, my technician became…read morevisibly annoyed when I didn't like the mixed color (mixed color that usually makes it harder to visualize the final result) she suggested. To avoid further tension, I picked a different color under pressure. I contacted them afterward, and the response was incredibly unprofessional. Management argued with me via text, citing "camera footage" to claim I wasn't actually uncomfortable. It's a shame that being polite and "smiling" while leaving is being used against me to deny that the service was tense. They offered a small discount for a redo ($15 instead of $25), but at this point, I'd rather go to a salon where the staff is actually friendly and I don't have to argue with management just to be heard. Edit: The owner ignored my private text regarding a technician speaking poorly about me, yet chose to respond publicly instead. This lack of professionalism is exactly why I requested a female technician. Furthermore, at no point was I offered a redo or even a basic apology for the hostile environment. Beware: if the staff is comfortable speaking negatively about clients in the salon, your experience won't be any different. Check the attitude before this business fails. RIP and good luck

I live pretty close to this nail salon. I like the attention to detail and the prices are good…read morecompared to other salons. It's clean and I would recommend. I am so glad I found this place. Parking is also convenient.

Ive been coming here already for few months and I absolutely love the staff the work. Every fresh…read moreset every pedicure they are very detailed and just give full attention.

I got my toes done by Pete and I couldn't be happier! He did such an amazing job and they were very…read morewelcoming and kind. I'd definitely recommend asking for him if you want a good French tip

I have been going here specially for Amy for almost 4 years now. Amy is by far the best tech this…read moreshitty salon has as she is efficient, fast & knows exactly what a customer wants. However the broad who owns this salon, is a piece of crap. Two different occasions I had the exact same thing happen to me. First time was on my BIRTHDAY, where I had an appointment set & the owner (who claims she's only the manager by the way) gave me that time & said Amy is available. I go in, Amy was doing another customers nails. I waited 40 minutes before my cup got full & I walked out of this salon. 2 mins later the owner calls me begging me to go back and then Amy called me saying she's so sorry that they double booked her appointments. The owner doesn't know jack shit about customer satisfaction, keeping customers happy or anything. All she cares about is money as she accepts anyone who walks in through those doors but yet doesn't give a rats ass about people who have actual appointments. Yet again, today I called for an appointment with Amy. Unfortunately again the owner answered. She gave me a time for 7:40. & she said Amy will be free. 7:10 came around, I called to see if Amy IS actually going to be available because I don't want to go & wait again for 40 minutes like the last time. But this time the owners sister answered the phone and she said wait let me confirm with Amy. She confirmed with Amy & she got back on the line with me saying 'no Amy can't take you at 7:40 because she's been busy all day today but you can come at 9pm'. I'm sorry, what? 9pm? Your boss sets up appointments for her employees at certain times yet last minute you want to change the time from 7:40 to 9pm? Never will I be stepping a foot in this salon again after the amount of disrespect I've received from the owner herself. I can go on & on about lot of other things I've encountered within the last 4yrs of being a customer here but I'd rather let the Better Business Bureau handle it moving forward. Amy, if you see this. One day when you decide to move to a better salon with better ownership & not someone who's gonna put so much pressure on you & constantly over book you just for her own profit, let me know. I'll come back to you. But other than that, I will never be stepping foot into this salon ever again.

Wow, I'm so impressed with this salon! I hadn't had a pedicure in a while and was looking for a new…read moreplace specifically for pedicures, since I already have another salon where I get my Gel-X nails done. First of all, the staff is incredibly nice and welcoming. I had such an amazing pedicure experience. Their pedicures include a Russian-style pedicure, so they really take the time to thoroughly clean and perfect the nails. The attention to detail was amazing, and nothing felt rushed. I had Milena, and she was wonderful. She did such a thorough job, and my feet have honestly never looked better! She took her time and made sure everything looked perfect. The whole experience was relaxing and pleasant. I even enjoyed some coffee while getting my pedicure, which was such a nice touch. This will definitely be my new go-to salon for pedicures. Everyone was so kind and professional, and I'm already looking forward to coming back. I'm sure they do a wonderful job on hands as well, but I'll primarily be coming here for pedicures! Highly recommend!

Good experience, accommodating staff, and cute salon!…read more Overall, I had a good experience at Ultimate Nail Bar! I came in for a Gel-X set and a pedicure, and although I was pretty indecisive about what I wanted, the staff were patient, accommodating, and genuinely helpful throughout the process. I usually stick to my signature Bubble Bath shade and neutral colors, but I wanted to try something a little more fun for fall. Since I haven't worn color on my nails in a long time, I was all over the place trying to figure out what I wanted. We tried on a few shades, and when none of them felt right, they brought out multiple color books and design options for me to look through. I really appreciated that! They didn't make me feel rushed or like I was being difficult, and they offered their personal recommendations to help me decide. I ultimately went with a neutral shade and a little sparkle overlay. Looking back, I probably would have skipped the sparkle, but that's entirely on me because I was indecisive and should have trusted my instincts! The nail tech did a good job, and my nails still look nice. My only personal preference is that I like a slightly wider nail shape, as I felt mine were filed a little narrower than I usually wear. The service moved pretty quickly, so I didn't speak up about it in the moment, but that's something I'll communicate next time. I also appreciated the first-time customer promotion, which took $10 off each service. The pricing was reasonable compared with other salons in the area, although some add-ons can definitely increase the total. For my pedicure, I opted for regular polish instead of gel after discussing the additional cost of repairing a broken toenail. I was initially confused about why the repair would require gel polish, but the staff explained their reasoning, and they were understanding when I decided to keep things simple. I hadn't gotten regular polish on my toes in years, but sometimes you have to make the practical choice! The salon itself is clean, cute, and thoughtfully designed. I love the minimal aesthetic with just enough feminine touches to make it feel inviting. All in all, I think they do good work, the staff are accommodating, and the atmosphere is pleasant. Would I return? Absolutely. I'll just come in with a clearer idea of what I want and communicate my nail shape preferences upfront next time. Definitely worth considering if you're looking for a cute, clean nail salon in the area!

Can I just say wow! Tony did my full set and I got a pedicure. Didn't ask her name but both of them…read morewere incredible. They took their time making sure my nails and pedi were absolutely perfect. It felt like such a luxury service and prices are reasonable. Vibe was very relaxing. I am so happy to have found this place. I won't go anywhere else.

Was doing my laundry next door. Went here after as a walk in. The girl whose name I didn't get,…read morewouldn't take me and wanted me to make an appt. She was rude after I pointed out they're supposed to take walk ins especially since the place was empty. I went elsewhere ‍