This an update on my review. Drove my step van for two days. Now she no longer runs in third gear…read more This is truly the repair shop from hell. Stay way from this place unless you want to waste your money??

I took my vehicle in and was told it needed a repair that I have since discovered it didn't need…read more But that's not all - when I picked up my vehicle it had the worst stench of body odor I've ever smelled! No air freshener or spray has gotten out this horrid smell, so now I have to pay to get my vehicle shampooed. I can only assume it was the front service desk employee as his size would match with how far back my driver's seat was set upon pick up. Do not take your car here.​​​​

As usual my pre-trip was done on time at a fair amount. The…read moreplace to go! We have dealt with Andrew and the crew for years

One of these things where there was nothing wrong at all with the car when we brought it in, BUT it…read morehad made a noise a little while ago not repeatable. Husband had said the keyword of "alternator," which their service manager honed in on. I made certain he knew, when dropping off the car, as well as when he spoke to my husband that I work at a wholesaler for alternators and starters, and could have the part delivered at no charge whatsoever. They said absolutely not, proceeded to charge us for $450+taxes for a part that I could've had for free, bought it from a company that MY company actually supplies, ALSO RELAYED to them by us. Ridiculous. Wouldn't listen to reason, never will go back to them. They are scammers. Extremely unfortunate as I would absolutely love to support a small business in my own community, but yet... I have to deal with folks like these. Look at your bill carefully, you can question it, but they will probably still end up scamming you out of hundreds of dollars.

This garage was recommended by a friend and I'm so glad I took his advise…read more Services was top notch and my car drives like new! All their mechanics are extremely knowledgeable and professional. General manager Saeed is an awesome guy! He is very honest & has a great attitude. I highly recommend this garage to anyone who wants car repairs done right at a great value.

Awesome service. A friend recommended this garage to me - I already had a good garage but I got a…read moredifferent used car and this garage was reported to know Mercedes well. They did a thorough inspection and told me things about the car that could be looked into in the future. As a woman I am always suspect of garages ripping me off - did not feel this here at all. Super reasonable price and friendly up front service. I definitely will return here and will recommend to others.

I picked up my car today, and not only did they walk me through all the issues resolved, they said…read morethey found a few things that needed fixing that weren't included in the original estimate. Instead of calling me to ask/let me know about the extra charges, they instead adjusted their profit on the other work to ensure my bill equaled my estimate. It is hard enough to find a good, honest mechanic, but Cloverdale ARC seems to go above and beyond in every respect. The location is good, the shop is organized and clean, and the people are kind. If I wasn't from out of country they would have my business long term!

Took my car in which required a new exhaust pipe be put in. The bolts broke off in the converter…read moreand so they put excessive heat on them to get them out. They were going to charge me for a new converter. I was devastated since the price was already going to be over $600 based on what they told me and that was a surprise as well. When they told me it was going to be $600, I told them to quit working on it since it was just loud. They said they were too far into the job to stop and I am on disability from being in an accident and can't afford much right now. After I left, I headed about a 4 hour drive away in which the engine light came on and I lost the ability to increase speed. It was "bank 1 sensor 1". The 02 sensor. I took the car back to them, and they said they would only charge me for the part and no labor. They also said that it wasn't possible for the work they did to have caused the new issue. They quoted me $200 for the part. I went to the pick and pull, got the part and was going to do it myself but the bolt was seized. I spoke to my trusted mechanic that was just too far for me to take my car to in the first place, and he told me that they should have removed the 02 sensor before applying any heat and that it most certainly could burn out the sensor and just for the simple fact that it was seized on there meant they hadn't removed it before applying heat. It was not giving any codes before they worked on it. When I went in for them to replace the 02 sensor with the one I had pulled, they tried to charge me $145 for labor because I brought my own part in. They were adamant that they couldn't have possibly caused the issue and I should be more grateful for the work they did on my car earlier to help me out, even though I felt pushed into the work in the first place, as if I had no choice. When I explained what my mechanic said how it was possible, the owner got in my face, pointing his finger at me and raised his voice at me and told me to take my car and leave. I took the car to another mechanic shop, and they said they would charge me for 30 minutes labor and not up-charge for bringing my own part which would be less than $50 and this new shop had nothing to do with the issue.

I can't say enough good things about the guys at Scan! I first went to Scan just because they were…read morethe most geographically convenient Porsche shop for me. I found their customer service to be so great that I never went back to Weissach, where I had previously done all my maintenance. That's nothing against Weissach, but I found James at Scan to be much better to deal with. Over the years they took very good care of my Porsche, and were always straightforward with what did and didn't need to be done, always offering the most cost effective long- and short-term options, even when that meant less business for their shop. They are certainly very knowledgeable about Porsches, and in my opinion they are the best shop in the city for this marque. I recently lost my Porsche due to an accident, and needed to find a replacement. The car had recently changed roles from a weekend fun vehicle to a daily driver. I was looking primarily at used Porsches and BMWs, and James was a huge wealth of knowledge in providing advice on what to watch out for with these older German performance cars. After several phone and email conversations, he recommended that a new VW GTI may be the best fun-to-drive option for my daily driver needs. I followed his advice and am very happy with my decision. I know this particular anecdote has nothing to do with repair & maintenance, but I just wanted to highlight Scan's excellent service for returning customers. I just find James and his crew to be very trustworthy, and they have made me a lifelong Scan customer as long as I own a German vehicle.

Highly recommended! These guys are honest and professional. Had them diagnose and change out the…read morestarter motor in my 2010 BMW 3 series. The job was completed on time and under the estimated budget. All parts and repairs were thoroughly explained to me upon pickup of the vehicle. Their shop area is impeccably clean, an indicator of the way in which they operate their business. Yes, their hourly labour rate is not the cheapest in town, but these guys get done in 2-3 hours what shops charging lesser rates typically take 5-6 hours to do. Don't make the same mistake I did of using the cheaper guy just down the street from here who claims to specialize in "fine and performance automobiles" and cost me an entire engine in my AMG Mercedes, a close call as it failed at freeway speeds, and several thousands of dollars in ensuing legal bills.

I had a car inspection done. I live in a different city so I rely on car inspections to make a…read moredecision on whether to buy a car and price. They did a terrible job. They did not find an oil leak nor did they see that the engine mounts needed to be replace. I would not have paid what I did for the car. Obviously they didn't take the car for a test drive. I WOULD NOT RECOMMEND THEM

Have not used Pawlik directly but bought a car from a dealer that used them for an oil change. The…read morePawlik sticker was in the window and was current (Dec11,2023). I recently changes the oil in the car myself and was very disappointed to find that the oil drain bolt was missing its sealing washer and to compensate the drain bolt was over tightened to compensate for the missing washer. Even over tightened the drain plug still leaked. Very poor work, not sure I would trust them with my car when they can't even get an oil drain bolt put back in correctly.

They were outstanding from start to finish. I have a 2012 Ford Escape that needed a new…read moretransmission. I called, and spoke to Tag. He laid out all of the options - with explanations, and did not make me feel pressured in making my choice. I feel they were honest, and were not trying to make the most money out of the job, but rather wanted me as the customer to be happy with the overall experience. When I chose the least expensive option, they still treated me like a valued customer. They completed the job on time, and within budget. I don't usually write reviews, but I feel their customer service and quality of work was so exceptional, I wanted to make sure to let others know about them. I will absolutely use them again if needed, in fact I won't go anywhere else now, and will refer all my family and friends to them as well. Finding a company that still operates honestly and with sincere customer service in todays world is very difficult. Wilf's is a GEM!!!

Wilf's has had my car for 4 weeks. They are doing work under warranty. They continue to stall…read moregiving excuses that they are waiting for parts. I have a Ford Escape, there is no way it takes this long to order a part. If we don't call them, we don't hear anything. I would take my car somewhere else but we have coverage there and it would costs us a fortune to get it fixed elsewhere and they know it. They won't even give me a courtesy car. Other than going to the Better Business Bureau, I do not know what do. I will never use them again. They said they look after their customers, no they do not.

Amazing service that went above and beyond. Couldn't be happier, they did a complicated 4 wheel…read morealignment on a JDM Honda Integra Type R that I know was a challenge. Many aftermarket parts don't always play nicely together but Jamison and Jeff made sure it was done right. Appreciate you both!

Very unhappy with Dales Automotive!!, I took my truck there after hearing on the radio that new…read morecustomer s will receive 10% off their service. My service was just over 6k and when I mentioned 10 % off , the guy at the front desk didn't know what I was talking about. Tried a few times to tell him but still didn't get 10% off! Very misleading advertising on their behalf. I hope this doesn't happen to anyone else. I would never recommend this business!