Kind and patient staff. Easy to get appointments. Prices are very reasonable. I have brought cats,…read moredogs, and even a rabbit here.

I was nervous bringing my kitty here for the first time . The front desk was so helpful and made my…read morevisit easy going . The dr was great and I didn't wait long . I will come back for my baby kitty's checkup

They are a wonderful staff and the doctor is very kind. Definitely worth a try for who hasn't.read more

My Queensland healer had a swollen right jaw it was on a weekend and they were open. They took them…read morethere. Everything seemed fine. The vet looked at them momentarily and said it was probably a truth and you have to come back on another day to be to be put under and have x-rays taken in then they would be able to decide if it needed to be a tooth pulled or what it would be. I said OK they gave me an estimate thought about it for a few days after the medication. They gave me that day. He seemed to be a little bit better, but I still made an appointment to take him back for x-rays.. Finally got an appointment which they canceled because there was no vet available that day for some reason, Made another appointment which the vet was not available that day, Tried one more time they made an appointment said they had a vet coming. I I asked you it was they said it was a lady at within 30 years of experience so I made the appointment. Took Auri in at 9:30 for the procedure they called me around four said he was ready to get picked up Went and picked him up and sat in the waiting room for 15 or 20 minutes and nobody acknowledge me Finally, I got up and said what's going on what did you have to do to Auri? Did you pull his tooth? Their answer was we put him under and took x-rays, but the vet didn't know how to read the x-rays. It wasn't qualified to do the extraction! I said you guys gave me an estimate on putting him under so you could do x-rays and take care of the problem all at one time but you had somebody here that couldn't read x-rays and you still put my dog under and I didn't understand Then they wanted to charge me $500 Needless to say, I was not happy. They said they would call me the next day five days later they call me and said I need to bring them back for more x-rays because those weren't good enough and put them down again Needless to say, I will not be back there again. I'm not sure there was even a vet there when they did the first procedure. New vet ever came out and talk to me.! I just can't imagine why that you were scheduled a procedure without having a vet there they could solve the issue when he was down

Had my pups ears cropped last week came out amazing he did a very nice job on her earsread more

I arrived early for my dog's appointment to find that the neighborhood was rougher than expected…read more There was road construction in front of the business blocking what appeared to be the one and only spot for street parking. As I headed down the side street of auto shops and junkyards mixed in with rundown late 20th century homes I began to brood. I found a spot to park and waited a few minutes until it was closer to my appointment time. Just as I exited my car, I saw a huge, loose German Shepherd walking near the back of my car. I stood and watched as he sauntered westward down Worth Street causing the myriad of dogs along the way, chained in yards and in cages and running loose in yards, to explode in barking, growling, jumping aggression towards him. Think of the Fresh Fish scene in Shawshank redemption. The shepherd was completely unphased. I waited for him to reach California before taking my 15lb dog out of the car. We walked very quickly down the middle of the street to our own chorus of maniacal barking and rushed inside the California Cat and Dog Hospital. When the door closed behind me, I attempted a deep breath of relief but the smell of ammonia, and other unknown and unpleasant odors, began immediately burning my nostrils. My disillusionment was growing rapidly as I walked up to the front counter and gave my name an appointment time. I looked to my left and saw a bulletin board with a photo of Dr. Kim that had a quote from him saying "Every pet that comes into the clinic is my pet!" and I immediately started to feel better. After a few minutes, his son Dr. John brought us back and I explained why we were there and what we needed. I noticed immediately that he was very kind and attentive. He actually physically examined my dog and listened to her chest and back with his stethoscope. He walked us through our options and was instead of presenting us with an estimate listing every fee, he advised us the approximate cost and was willing to be flexible with blood tests and some exams that weren't absolutely necessary at the moment because he understands they can be costly. We decided to to everything he advised regardless of cost and he was able to take our pup in and take care of her. When she started to come out of anesthesia, the staff called us and we were able to get there right away to pick her up. We were very surprised at the affordable cost, even with all the of things that were done. We also asked for pain medication for her and were given a little to take home at no extra cost. We could not have been happier with the care we received at California Dog & Cat Hospital! This place is so great that it was suggested we keep it to ourselves, but there can be no gatekeeping, especially with care like this so I had to write this review. I realize it is lengthy and possibly overly descriptive, but I think it was important because if you are willing to endure the location and the smells, you will be rewarded with gentle, affordable care for your fur babies. P.S. I logged in to write this on Feb 12 and they have updated/notified yelp that they will be closed (Lunar New Year). Most businesses can't even be bothered to put in their correct regular hours on the site so it's just another reminder of the thoughtfulness of the doctors here. I am so happy we found this place.

Friendly staff,waiting time to seeDr. is little waiting…read moretime. Veterinarian is very understanding with your concerns. He explains things very well about what's wrong, how to get the care your pet needs. Would continue to take my furry pet there.

I brought in a dog for emergency surgery after getting attacked. They were very helpful fast and…read moreaffordable. They offered clear and appropriate follow up instructions and aftercare as well. The dog is doing great after her surgery. West Lane Pet Hospital was gentle attentive and caring during our time there. Also the entire office smells so clean and wonderful from the special pet odor eliminating candles they have. I recommend them if you need affordable and reliable pet care.

ACT Spay and Neuter. Their process is flawless, check-in, check-out, all on spot. We've had our 4…read morekitties (3 males, 1 female) all treated there. Just bring their rabies vaccine document because if not you will have to pay an extra $15 for their vaccine. Hope this helps. Call to make an appointment and they will guide you from there.

My new child showed up at my doorstep sick and small. I searched around for a low cost facility and…read morefound ACT! I called to see what sNice facility. Sweet staff. I got him neutered and his first shots. They took such great care of him and provided all the services I needed. And we are coming back to see them soon for his second round.

Dr. Case saw us as a walk in euthanasia for our 17yo cat Charlie who we knew was in decline but…read morestarted having violent seizures yesterday evening. The whole staff was very kind and caring and she made our babies passing peaceful and safe.

first I would like to say have u guys notice any bad reviews we have to look at the app instead of…read morejust allowing us to view here as it should be? so thats why I put 4 stars. they deserve neg stars. they never have a doctor available and sometimes they are not even on site during business hours. why do they call themselves an emergency hospital? never available to tend to actual pets an their families in real time emergencies . but unfortunately they are the only emergency vet in town. unfortunately. every time I call the staff is so rude is incomprehensible how a staff that works at a place that requires care and patience are allowed to treat families that way. they don't care about you or me . ofcourse I'm sure their are staff members that genuinely care but they aren't the ones who answer phones. whoever was working the phone lines on Friday march 20th at 6:20 should be terminated asap . buf every-time ive called for my pets every single time someone rude picks up. it's concerning to allow them to interact with families in an emergency. once a doctor told me it's just a bearded dragon and shrugged it off. I was in complete shock and that experience has haunted me for years. but they are the only ones that are open during times other hospitals aren't and even then there is no doctor available. the receptionist should all be fired . The way they talk to you will leave you in more distress. It's sad actually that nothing has been done about aloe if people's concern. even in reviews they try to hide and dismiss your review if it makes them look bad. I suggest be prepared. cause most times with an onsite doctor not available u 'em will have no choice but to go find an open vet elsewhere wich is usually out of town. At least know that you have a place as an alternative. it will save you precious time so you don't have to look through your phone trying to find another option whole your pet is dying , injured, or very ill. Remember you are going to a doctor that once said iITS JUST A BEARDED DRAGON. and staff that are perfectly okay of their unacceptable behavior towards those that are desperate to care and save thumper animals. they are all definitely in the wrong field for the wrong reasons. I haven't met or dealt with any staff that don't have a terrible attitude but I'm sure they're are exceptions but I haven't met one or spoke to one personally yet. I care about your animals even though I don't know you guys. This message is not meant to be defaming. but sometimes it's just the truth. And sometimes the truth is ugly. take care.

My family and I felt it was time for our pup to say goodbye. I submitted an inquiry through their…read morewebsite and received a call from Brittany within about 15 minutes. Brittany was compassionate and a pleasure to deal with. After confirming some information, she set up an appointment for Dr. Michelle to visit our house the following day. Dr. Michelle arrived on time and she was extremely professional, compassionate & caring. We spent some time talking about our pups life with her. She explained the whole process to our family and never made us feel rushed. She did everything on our schedule, which made the process of saying goodbye the best case scenario. Dr. Michelle then transported our pup to a crematory in Sacramento. His ashes were then shipped back to us in a beautiful urn. Although this process is very difficult for any family, Lap of Love made it extremely easy for our family. Any time I spoke with someone on the phone, you could hear and feel the compassion they have. If you find yourself in this situation with your pet, you will not regret choosing Lap of Love.

I had to make a difficult decision to put my sweet boy Oliver to sleep. Although this was the…read morehardest choice I had to make, I'm glad I went with Lap of Love. Dr. Michelle treated the process with such care and tenderness. From my initial call with Paisley, the coordinator, to Dr. Michelle driving slowly away with my baby boy, everything was done with such thoughtfulness. I would recommend this service to any of my fellow fur parents when you are faced with the decision to let your baby rest. Oliver was able to be comfortable in his own home and surrounded by loved ones when he crossed the rainbow bridge.

I typically do not write reviews but I'm so shocked by the care that family pet hospital gave my…read morebaby. We have been battling aggressive allergies with Henry for the last 4 years and his last vet would give the same meds that did not help him at all. Within 2 visits with family pet my baby is looking and feeling great. This office is amazing I wish i would have Made the switch along time ago. Thank you so much to staff and vet .Definitely recommend them for all fur babies that need loving care.

I had previously taken my little dog in to a DIFFERENT vet hospital, to treat for a big swelling of…read morehis cheek. That hospital put him under, took out foxtails which was a big part of it, and SAID they removed a molar, but did not do anything about the swelling on his cheek, and that they said it would go down now that they removed the foxtails. His cheek ended up bursting, draining, they did not properly shave his face and it ended up matting his hair with the pus and overall my little guy was miserable for much longer, with any concerns I placed through phone calls or emails being completely brushed off with no empathy. Fast forward to last weekend, and I find his cheek swollen... again, same spot, and I brought him in to FPH, even though they were understaffed at the time, I still got seen within about 20 minutes. Sabrina took my little guy back, and got all his stuff checked, and after looking over his mouth as best she could (my dog was very nervous from the last visit going so bad) the vet made me aware that the tooth that the other hospital said they removed, they did not. Although it was a bit expensive, they made sure that my dog was actually fully taken care of, Sabrina and Justine removed any teeth that he needed to, Dr. Wu actually went into his swollen cheek and found the one singular foxtail was SUPER dug in, his face has been properly shaved, he is MUCH happier now than he was after the other vet visit, both visibly and with his behavior, and I feel much more confident in his recovery than I did with the other hospital.

We adopted a cat from Nine Lives Animal Shelter who did not truthfully disclose our cats…read moreconditions. We took him to many vets and shared that he'll need about a $8000 dollar procedure. We were at a loss of how to proceed as that is a lot of money. At Venetian, they were so kind and transparent about what needed to be done. We felt like we were seen and taken care of like family. The cost was almost half of that here at Venetian! I could not trust them more and highly highly recommend them for your pets!

I understand that veterinary opinions and treatment approaches can vary. However, we were told by…read morethis clinic that our dog required ACL surgery and that surgery was the only option. We were quoted $5,000-$6,000, and informed the procedure would be performed by a non-board-certified veterinarian, as a board-certified surgeon would cost significantly more. After consulting with our dog trainer, we were strongly encouraged to seek a second opinion. We did so with the veterinarian we trust and use for both of our Belgian Malinois. That veterinarian explained that dogs under 10 pounds which our dog is (6 lbs) can very often be treated successfully without surgery. This non-surgical option was never discussed or presented to us by the first clinic, which was disappointing and concerning. Based on this experience, we will not be returning and I strongly recommend getting a second opinion after you see this Vet.

Very informative on our pets and they have been well treated and up to date shots. Nice to have a…read moregood vet close by.

The staff and doctors are amazing they have done such a great job with my puppy, very loving and…read morecaring towards my dog, from doing all off his shots to taking care of his eye problems I couldn't be happier with the entire staff, would recommend them to all pet owners