Really on top of the intro and selling part of the deal. Great communication and interest in me…read morebeing their client. Susan was friendly and helpful to get our contract going. However, once they got my signature and deposit it was like pulling teeth to the get the actual project scheduled. I'm also a long distance owner, coordinating the project. So it's especially hard not being in the state. I even flew to VA to chat with them but they ghosted me. Apparently only the owner of the company, Rafael, can only schedule projects on Fridays but he's not available most Fridays to chat. Not the person you start the project with. She can't schedule projects. I really regret going with FKBD for the project. I especially regret it because I paid a premium for the labor, and decided to go with this company vs another younger, cheaper company (VA Creative Renovations - Chris is great - check them out) because I thought they would be on top of the project and get it done quickly and get it done well. Apparently not. There was a lack of follow through and communication. When I did ask for timing and submitted my tile choices with Susan, who was my project manager, she had to call over to Rafael, then he'd call me all grumpy for interrupting his day. Seems like there's a control issue. Then when the project was supposed to start there was an issue with the tile I originally chose, even though I had submitted my design choices weeks prior. They said there was a delay with the tile and they had to change the project start date. Meanwhile I'm trying to coordinate with my tenants. Luckily they are the nicest tenants anyone can ask for. All in all they did a great job on my bathroom - eventually. You just need to be really on top of them.

Wonderful experience with this company! Very professional,…read morehonest and reliable employees! Rafael is a great to deal with, accommodating and flexible! We had renovated kitchen, master bath, powder room, walk in closet and we couldn't be happier with the results! All within our budget and timeline. I would definitely hire his company in the future!

Remberto Buendia and his team did a excellent job in remodeling, repairing, and repainting our…read moremaster bathroom in a house. We purchased Kohler rain shower plus hand-held and tub mechanism with all necessary valves from Fergussons. We kept our reclining Kohler tub with side st.steele handles. We needed to tear out and replace all prior tiles due to leak, and wet uninsulated walls around tub. Mr. Buendia and his team planned out the job, gave us a reasonable estimate, told us from when to when the job was going to be done, emailed us job proposal, we agreed and signed contract, and the the job started. They covered floors and stairs to prevent any damage, while we made sure they had access to an empty bathroom. In the middle of job we discovered that we needed to reinstall 'all walls, which we did not know when we started. Mr. Buendia and I went to the Tile store on Eisenhower Ave., and we chose together a tile that would fit and look great, and align with remaining ceramic floor. The team worked in coordinated way, and the end result is truly terrific! We are very satisfied and very much recommend Mr. Buendia's team to others. Prior to this job we had also hired Mr. Buendia for other jobs, redoing siding and trim on a townhouse, replacing basement foor with tile, replacing ceiling tiles with a true ceiling, painting, installing storm doors. Each time, we always received work proposal, reasonable cost estimate, and the work has always been excellent. RB Contractors, or Mr. Buendia and his team have always delivered an excellent, professional job. We absolutely recommend them!

We have used Remberto on two different jobs over the last several years and we have been more than…read morepleased each time. He is a perfectionist. And his team is always so careful when working in our home. We will definitely use them for future needs.

After looking for contractor to add shower to existing half bathroom in my home, I selected JF…read moreFuentes. Melvis was very professional, knowledgeable and responsive. He was prompt in getting started on the job and getting it completed to my great satisfaction! The work included expanding the bathroom into the adjacent laundry room and relocating existing plumbing as well as the washer and dryer. He also added a shower light (which I didn't think of) and cleaned up after completion. The result looks great!!

We hired for a remodel job and while it got done, the main complaint is mediocre workmanship . The…read moreflooring was not laid well . The painting was not to a professional level, the drywall finish is not even. The refinishing of the wood floors was done with a single layer of stain without a proper second coat and sealer. After only a few months it is showing serious wear. I would never recommend them. The owner never even came to see the finished job. It was clear he did nit care about having a job done he could be proud of.

They did an amazing job with my new fireplace for a very reasonable price! Highly recommend themread more

I had the pleasure to work with Inner Innovations for my basement remodel. After shopping around…read morefor multiple other contractors, I rated them the best: good value for the price, over 15 years' experience, and great references. They successfully installed a wet bar in record time with excellent craftsmanship. Javier and his crew are true professionals, hard workers, and experts in their fields of electricity, plumbing, and carpentry. They took the time to review many critical steps in the remodel to validate that they were accomplishing every step as close as possible to my requirements. They initially proposed to me an 8 day tear out and installation timeline and finished the job in only 6. I am pleased with their work and look forward in doing more business with them in the near future... Thank you for creating such a beautiful and functional wet bar!!!

We used this company last week for a few projects around the house (power washing, painting, fixing…read morerotten wood, and a few more). We were very happy with the service, quality of work and the whole experience! Will definitely use them again! Highly recommend it!

I could not possibly have had a better experience than with Nafi and his team…read more Not only did Nafi and his team provide five-star quality service with his LVP work on my upstairs, painting the entire house and installing recess lighting throughout my house after purchase -- he went above and beyond the call of duty to help me move into my house mounting multiple TVs, putting together couches and installing four beds FOR FREE!! I could not believe what incredible service he provided -- meeting my very specific needs to help me move into a beautiful house, saving me thousands of dollars in moving/installation costs and also adding about $30,000-$40,000 of value to my house with his exceptional work. I absolutely plan on using Home Design Center and Flooring again and recommend Nafi and his team to anyone who has any home design needs. They are the best purchase you will ever make -- seriously. -Dan Greenberg

The owner is an absolute jerk. They will cut corners but still charge full price. Don't bother…read morewith this place, there are many better.

The team at Total Floors does a great job! My wife and I have had our stairs and entire upstairs…read moredone in hardwood and the basement done in a wood look Armstrong luxury vinyl plank. Elio and Mr. Hamid both came to do measurements for the two jobs we had done. Each time, they were punctual and professional. Elsa was always more than helpful in answering our questions and providing recommendations given our needs. We were always treated well and for each job went over multiple options to get exactly what we were looking for in our budget. They carry good quality materials, so even though you may pay a bit more for the materials, you can rest assured your floors will look great and last a very long time. The installer Efron was professional, on time, and left the house clean (he did both our upstairs and basement a year apart). We always go to Total Floors for all of our flooring needs and will continue to do so for any future projects we have!

Very efficient, reasonable priced and professional. I…read moreneeded to replace the padding in a small section in my basement. I received several quotes from others that was 2x the cost Total Floors was charging. On time for appointment and took about a hour for install. Happy with finish product and service! Will use them again for future flooring projects.

I would have chosen 0 stars if I could! Stay away from this…read morecompany! I scheduled an estimate twice and twice they didn't show up nor did they call or text to let me know they wouldn't be coming. I gave them a pass the first time and rescheduled. Then they stood me up again. Clearly they don't take their business or customer service seriously. If this is how they are about coming to do an estimate, I certainly would never let them start work on our floors!!!

I usually don't leave feedback but after multiple attempts of texting Carlos without a response, I…read morefelt compelled to do so, so that others wouldn't make the mistake I did with going with an inexperienced contractor. If you're looking for a quick fix to a problem but don't care about quality, timeliness, nor losing money, then J&C flooring meets those requirements. I negotiated with Carlos to renovate both my bathrooms and install hardwood floors to which he provided a good faith estimate on what that would cost. He doesn't always do the work himself but brings in other "guys" to do the work while he goes off to other projects he has going on at the same time. The tile guy he brought in didn't seem to understand the importance of "level" or proper gapping between tiles. Many of the installed tiles were chipped or cut skewed and didn't line up properly. When Carlos returned and surveyed the work, he asked, "what's wrong with this work?" I had him tear all the tile down and redo it, essentially eating the cost of the wasted tile. Carlos will send a text at the last moment and say I won't be showing up today or tomorrow after previously promising to do so and make up an excuse as to why...usually it's because he's needed on another job. Long story short, Carlos may be good at installing flooring (vinyl, carpet, and perhaps hardwood), I wouldn't know since he quit without finishing my bathroom even after he was fully paid (unfinished niche). I would definitely think twice before letting him to do your bathroom. I had the Home Depot Pro Services come out and inspect Carlos' work since I needed the niche (which he was supposed to come back and finish) to be completed and they recommended that I rip everything out again since Carlos used the incorrect thin set (Mapei pre-mix meant for kitchen back splashes which isn't meant for bathrooms or wet environments). His favorite excuse on bad tiling is don't worry, caulking will hide the imperfections. Update: It's ironic that a business owner would respond to a review that "this is what happens to people that cry a lot". Except for having the tiling redone (eating the cost of the replacement tiles; Carlos was never apologetic about it either) not once did we complain about the extended time it took to complete the project. His original estimate was $1700 for labor only...we ended up paying Carlos over $3K, and yet we are the ones supposedly crying a lot?