Absolutely horrible experience with this company. We were working with a salesperson, Warren, for a…read moretotal house LVP installation with stair runners up until the end of June with installation at the beginning of August. Installers show up without stair runners, never added to the work order, never ordered. Got passed around from person to person until I ended up with Mike, who was totally dismissive. Said Warren didn't work there anymore and we "couldn't" have stair runners with LVP anyway. No explanation for why no one reached out to us after Warren left or why we were sold stair runners and LVP if they weren't compatible (which isn't true). Finally had to go to corporate to get someone to take this seriously. Now all of a sudden we *can* have stair runners but someone has to come measure, order them, then schedule a separate installation. No apology, no explanation for what happened or who dropped the ball. I would never work with this company again and we are still trying to unravel what happened with our installation. No accountability, no apology, just Mike offering lame excuses about how he, the director of operations, has no idea what's going on.

This is specifically for Nikki B. and Michael G. My family and I felt really welcomed when I…read morevisited this place last weekend. My family and I really appreciate their customer service, and they seem to really care about you. Nikki took her time to find me what I wanted. I will recommend friends and family to this place. This definitely is a better experience than stopping at other hardware stores. :) Thank you so much, Nikki!!

Elegant Floor Services has been exceptional from start to finish. After a water leak, I contacted…read morethem after hours to see if they could repair a section of my LVP flooring that was hastily removed. After two months of maneuvering around the damaged area, I was exhausted. The next day, Elegant Floor Services promptly reached out to me via phone, email, and text message. I spoke with Joe, who was very courteous and attentive to my concerns, providing valuable insights. We scheduled an estimate for two days later. Joe arrived promptly and demonstrated honesty and expertise when assessing the condition of my flooring and providing recommendations. He never tried to upsell me and thoroughly explained the process. I received my estimate the same day and called on Monday morning to book my appointment. Evan efficiently informed me of the installation timeline, and I scheduled an appointment for that Friday. The team arrived within the provided timeframe and were both polite and efficient. They took the time to assess the area before starting and answered all my questions. They cleaned up after themselves, leaving my floors looking amazing. Although I did not catch their names, I am extremely pleased with their work. I highly recommend Elegant Floor Services and will definitely use them again in the future. Thank you so much!

Elegant Floor Services installed My Lvp flooring in 3 rooms. They showed up on time, finished the…read morejob in 1 day. They were very professional and I would recommend them 100% for any flooring needs.

This company poorly installed wood floors in my condo and it took multiple stressful months to get…read morethem to fix it, which they did not do. I had to demand a refund, which they provided. I am posting this review many years later because they got Yelp to remove the review because they changed their company name. Here is my original review: "If dealing with unresponsive, unprofessional people is your cup of tea, then go with this company. If you enjoy having your beautiful hardwood floors torn up and replaced with cheaper wood (as I had to have happen after a leak from an above unit), sloppily laid down without attention to detail, without leveling the floors, without caring about gaps, without worrying about heavy furniture scratching the new cheap floors, then go with this company. If I could give them zero stars I would. This is a horrible company. Please, please do not hire them ever to do any job.

If I could give Dominion Carpet more than 5 stars I would. Had the opportunity to work with Joey…read moreGarzon and his crew, Juan, Roman and Kevin. These guys know what the word service is. Joey came to assess the work, provided us with an estimate on removing carpet, refinishing (sand, stain, and finish) our floors, stairs, install baseboards and shoemolding. We were able to schedule the start date within a week (could had done it earlier but we had delays with our General contractor). Overall, we are very pleased with the job done and professionalism of Joey and his crew. Our floors look brand new and the guys did as we ask them to do, which shows their excellent customer service. Thank you, Dominion Carpet!

The team at Total Floors does a great job! My wife and I have had our stairs and entire upstairs…read moredone in hardwood and the basement done in a wood look Armstrong luxury vinyl plank. Elio and Mr. Hamid both came to do measurements for the two jobs we had done. Each time, they were punctual and professional. Elsa was always more than helpful in answering our questions and providing recommendations given our needs. We were always treated well and for each job went over multiple options to get exactly what we were looking for in our budget. They carry good quality materials, so even though you may pay a bit more for the materials, you can rest assured your floors will look great and last a very long time. The installer Efron was professional, on time, and left the house clean (he did both our upstairs and basement a year apart). We always go to Total Floors for all of our flooring needs and will continue to do so for any future projects we have!

Very efficient, reasonable priced and professional. I…read moreneeded to replace the padding in a small section in my basement. I received several quotes from others that was 2x the cost Total Floors was charging. On time for appointment and took about a hour for install. Happy with finish product and service! Will use them again for future flooring projects.

"We will show up next week" is what I was told for 5 weeks straight. After 5 weeks, they…read morecompletely stopped responding. I was disappointed and annoyed for wasting my time, but was going to let it go. Suddenly today, they texted me and requested me to write a Yelp review for them. So, here it goes.....

Cele and his team were wonderful to work with! He is passionate about his craft, which shows in the…read morequality of his work. Cele replaced our old kitchen tile with beautiful white oak floors and his attention to detail was evident in the beautiful resulting floors. In addition to providing high quality services, his team was also patient with all of our questions and provided detailed instructions on how to care for the floors. During the current pandemic, we were nervous about having new people in our homes, but Cele and his team practiced careful social distancing from us and wore masks the entire time they were in our home. At the end of the job, they left our home cleaner than when they arrived! I highly recommend working with Cele if you have the opportunity!

Do not use this company! We had our entire new-build home floors - hardwood and carpet - done…read morethrough our builder with Lux in 2017. Every single room in the house that has carpeting has major buckling issues. A couple of years after the home was built, we had lux come out to stretch and fix this issue at our OWN cost, which was significant. And the carpet buckled badly again shortly after. I have tried calling to talk to someone. I can only reach Jackie at the main number. She is very nice but is unable to help. Each time she assures me that she is sending a message to her superior Claudia and Claudia's superior, Brian Wilson, requesting for them to cal me back. And NO ONE has ever called me back. Horrible product installation, even worse customer service. Although there is a one year warranty, no one expects major issues with such a significant purchase after such a short time. Waste of money. Be ware!!

As part of a larger remodeling project, our builder recommended Lux for all the flooring in our…read morehome: new wood floors, a carpet runner for the stairs, and vinyl tile for our laundry room. Lux has a HUGE selection, and they provided expert guidance in explaining the differences among the types of flooring. We were unsure of which stain color we wanted on the floors. Lux came in and stained large sections of the wood in six different stains so we could more easily choose the color. In particular, our sales contact (Heather) was outstanding to work with. Not only is she a lovely person, she was highly responsive and quick to get back to us with answers to our questions. After the project was completed, we decided we wanted (additional) carpet runners. Heather worked diligently to get the carpet cut and bound to our specifications (long story but we wanted something a little out of the ordinary). In addition, some binding on one of the carpet runners came loose a year or so later (turned out to be our fault - perhaps we're a little overzealous with vacuuming). Heather & Brenda arranged for the runner to be picked up, repaired, and returned within a week. All during the time of Covid, when nothing is easy or fast to accomplish! I highly recommend Lux for any type of flooring needs.

Found Madera Floors through Yelp. They were the only ones willing to do my little 16x7 cargo…read moretrailer flooring project and charged me a very reasonable flat rate. After they completed the job in about three hours, here's a picture as well as the note I sent to their management... "Hey Marielis. Just paid the invoice. Wanted you to know that your team crushed it! So excited to see it. They really made my dream come true on the floor for that trailer. Thank you so much. When we are ready to look at re-tiling our bathrooms, we will be giving you a call." Additionally, the on-site team lead provided great communication before, during, and after completion of the project as well as pictures along the way. They also showed extreme attention to detail in finishing out the circular corners in the very back of the trailer. If you couldn't tell already, I am extremely pleased with how this turned out!

Okay y'all! Lemme just tell you how much I love my floors! I needed flooring and found this place…read more I spoke with Mariellis and she took care of me. She educated me on all the different options. I really wanted to get vinyl flooring and after she told me the value of hard wood floors, I'm so happy I went with that decision. I love that she was patient and extremely knowledgeable and professional, she was actually really funny as well. She got me rolling. Installation took two days to complete...it was perfect. The installers were top notch! They took their time and made sure everything was covered for dust. They were so sweet and kind. Madera Floors made it an easy process...and I didn't break the bank! The price was right for the quality and my floors are FUEGO!!!! Yasssssssss!!!!! HIGHLY RECOMMEND!!!!!

Milton quickly responded to my request for an estimate to install drywall in the unfinished…read morebasement area. He provided a fair price and began work the next day. His team went above and beyond in completing the job, even corrected an electrical flaw done by my home's builder. Milton completed the work in great detail, and beyond imagination. They did an AMAZING JOB!!! I emphatically recommend Milton Painting for drywall, painting, and any other service his company provides. I will always hire his company to take care of my home painting, drywalling, remodeling and renovation needs.

Absolute waste of time! I need my office painted and liked Milton's because it's based in temple…read morehills and had a couple of good reviews. They wasted my time! They will communicate with you on Yelp, but are unprofessional when it comes to confirming and scheduling appointments. After a lot of back and forth, they finally confirmed on Monday that they would come between 7:30-8am on Saturday. I was skeptical of agreeing because if they didn't come through, I'd essentially lose another week. Well, it's Saturday morning, no one is here, no one is answering the phone, and after more than a week of talking to them, nothing is done. Save your time!