Declining Quality, No Longer Reliable
Anderson once had a decent reputation, as some older published reviews might reflect. I have used them repeatedly over the years. However, in my personal experience, their reliability and the quality of their work have steadily declined. As just one example, they recently provided a bid to my condo association association. The bid contained numerous careless errors. I physically walked the property with them, pointing out the errors. They acknowledged the errors and they promised to provided a corrected bid. They never did so. Around the same time, I had also entered into two contracts with them for other jobs. Some time before the date on which the jobs were to be completed, they sent me an email message in which they blandly stated that they would not honor the contracts and would not do the work as they were legally obligated to do. The excuses that they offered for these frank breaches of contract were lame and legally irrelevant. It is now probably too late for me to find another tree service to do the work this fall. I'm currently considering my available legal remedies. In short, this company has become completely unreliable. I will never use or recommend them again. There are many other tree cutting services in the Kitsap County area, most of which have got to be better than this one. I suggest that you choose one of them. read more