Seth helped me to find the right hacksaw to cut an aluminum hanging file rail. He even told me to…read morecut as I push and not to cut when I pull. I've been backswing wrong all these years!

Armando and the people at Carpenter Brothers are the best. There aren't many "old school" hardware…read morestores left, but this is one of the best. Service is excellent. Armando helped me out with a snowblower repair right on the spot. Repairs are reasonably priced as well. You can't go wrong here!

Most helpful place in town. Never disappointed over many years. Very glad to hear they have…read morereopened after being bounced for yet another high rise.

I know nothing about home repair and maintenance. Not a damn thing. That didn't stop me from buying…read morea house. And houses need work. There are some projects that are larger, which require professionals. But dammit, some things I should be able to do myself, even if I lack the knowledge or the tools. But going to the big box home stores fills me with a sense of dread. They are overwhelmingly large, it's hard to find anyone who can help you, and the whole experience leaves me drained, dizzy, and nauseated. So I had what I considered a fairly clever idea. Why don't I just call the small, local, neighborhood hardware store, and see if they can help me solve my minor home repair and maintenance challenges? I'll confess that I called another store first before reaching out to Jack's. But it was at Jack's where I found the help, patience, and expertise that I so desperately needed! Project number one was removing the gunk from between brick pavers on my patio, filling them with silicone sand, and other spring yard maintenance. I had no tools beyond the phone in my hand. But Dan, on the other end of the line, walked me through the tools and equipment I would need. He told me the prices, took my order and payment over the phone, and had everything ready for a semi-contactless pick up! That went so well, I returned for project number two, replacing the window well covers that had cracked. Now I am the proud owner of my very first ratchet set! At least, I think that's what it was called. I thought I was going to need some power tool to do the job, and was prepared to drop a lot of money, but I walked out with a bill of about $30... and a Twinkie. Don't judge. It was for my daughter. Needless to say, I have no intention of ever setting foot again in one of those big box home stores. I have Jack's, and it's fantastic!

Upgrading my review to 5 stars! Have gone here several more times and am most impressed with the…read morecustomer service. Lots of willingness to chat through what I'm looking for or trying to do, and good expertise on the staff from hardware to garden supplies. Super consistent helpfulness!

I find their customer service to be excellent; the staff are very friendly, eager to help and…read moreknowledgable. The W. Stadium store has a wonderful kitchen and home goods section, with high quality cookware, dishes, knives, and beautiful textiles from India, France, Turkey and the US. The inventory overall is great - lots of outdoor furniture, gardening supplies, storage supplies and the full range of traditional hardware supplies.

Super friendly service. I had gone a couple of days in a row, and when walking around, I was warmly…read moregreeted with a "welcome back!" Other than the blue hair in the front for the past 12 years, I try not to stand out. That was the first time that I can recall that I'd been greeted so warmly! Their selection is outstanding and their prices are very reasonable. I found a tile I loved to go with our countertops and they had just enough to get the project done. I'd definitely be back for any tile or flooring needs.

My husband and I purchased tile for our kitchen backsplash from the Ypsi location. The designer…read moreElizabeth helped us pick out a tile with multiple different patterns which we were initially hesitant about, but we eventually fell in love with it. Now that the backsplash is 98% finished (Still have to add grout & caulk) we are extremely pleased with the outcome. (Btw my husband did the install). Our experience with Floor& Decor was very positive. We actually had to wait about 20 mins to talk to the designer bc we didn't have an appointment. But it was well worth the time. Elizabeth was super friendly and she probably spent 90 mins working with us. We'll be back when it's time to do the master bath.

Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

Ann Arbor Stone and Tile has a very appealing, extensive showroom with knowledgeable, helpful…read moreemployees. As I chose finishes for a bathroom renovation, I visited the showroom several times. Each time I was greeted promptly and assisted in making choices. They were able to answer my questions, offer suggestions, and provide useful information that helped me to make decisions that I'm very happy with. I highly recommend this business!

While I still miss the prior store owner, this is a classic place that has a lot of unique…read morecharacter. It is THE place to go for birdseed and feeders. If you are a backyard fowl farmer, you can get all the feed, cedar shavings, and mealworms you could ever need. Dogs, cats, and horses have plenty to find here. In summer I get my grass seed, for which there is a huge selection. In winter, road salts good to different temperatures be found here. This is a fun place to visit, and includes farm toys, farm fresh eggs, and clothing that lasts forever!

Friendly staff, such a great selection of products, and their nursery was already stocked with many…read morebeautiful plants. Worth the drive!

I'm not a welding tradesman and haven't shopped here much but I can confirm they do have dry ice if…read moreyou have any need for it. The people here seem very genuine and friendly. I'd highly recommend them if you like buying from quality people with good character.

A2 Welding Supply seems to have everything a person could need for welding. I was impressed by the…read moreselection of heavy-duty gloves. I should have snagged some arm protectors on the "make an offer" shelf. That would spare hubby a sunburn on his arms. I'll have to stop by again to grab those. They're on the east side of Carpenter Road, south of Ellsworth.

I have been framing things with Pictures Plus for so many years. I am always so happy with their…read morework and appreciate that they have the expertise to deal with unusual framing projects. We are fortunate to have this gem in our community! Cindy J

there's nothing to want at Pictures Plus in Westgate, Ann Arbor. the people are wonderful,…read morethorough, lean over backward to make sure you're happy, not just satisfied. Kaity particularly, has helped me make jpegs printable which previously timed out, so couldn't be printed. I fell that these aren't just someone I've done business with since I moved to Michigan 14 years ago, they're friends I rely on to get what I want, or need. you can't go wrong going to them for whatever you need.