I had a great experience at Town East Automotive today! They provided quick, fairly priced service…read morefor an oil change and tire rotation, wrapping everything up in just 30 minutes. I especially appreciated that they gave me an upfront estimate before starting the work. The staff was friendly, and the waiting area was clean with complimentary water. Highly recommended!

These guys are awesome. The mechanic I've been using wanted 6500 to do the front end rebuild that…read morethese guys did. Now, I still paid them the same price to do that work on my 07 Silverado, but it also included getting my washer reservoir, and transmission cooler lines replaced, AND new ceramic brake pads in the rear.

Great, efficient service…read more Good customer service, thanks, Dee. I was in & out with zero issues. I would use their services again. Thanks

They had my vehicle over 3 months and had not done any work. We could not reach anyone no matter…read morehow many times we dialed the number. We moved the vehicle to another shop with the spare key and now cannot contact anyone to get the key they have and the missing radiator cap. This shop is horrible and extremely unprofessional.

Do not take your car to Broadway Auto Repair in Garland, TX…read more The manager, Erik, is completely unsympathetic and dismissive, and the technician, Ruben, was extremely rude and disrespectful--not just toward me, but toward women in general. I brought my daughter's car in for a part replacement. From the start, their attitude was rude, but I gave them the benefit of the doubt. I paid upfront for the part they ordered, but they never communicated when it arrived--I had to keep calling just to get updates. After waiting 3-4 days, they finally received the part. I dropped the car off early in the morning as instructed and was promised same-day service. Again, no communication. I didn't get the car back until the following evening. Ruben claimed the car was safe to drive--even though my daughter has a baby she drives around with. Yet the car was still having issues. I took it to another shop for a second opinion, and they confirmed the exact same part still needed replacement. When I called Broadway Auto Repair about it, they refused to take responsibility and said I'd have to pay another labor fee for them to fix their mistake. This shop uses cheap parts, overcharges, and takes no accountability for their work. Erik offered no help whatsoever and insisted they weren't liable. What a joke. Save your time, money, and frustration--avoid this place at all costs. They are unprofessional, dishonest, and completely unreliable. You've been warned.

Went in right before closing to do an inspection and they did the inspection very quicklyread more

This auto shop has been a great place for my family for years; I have VW toureg 09 that's still…read moreavailable and running great due to this shop work. Usually dealership will charge head and foot to even touch it. So coming here has saved me a lot of $$! Megan was my go to and she always explained what will be fixed and diagnosis. She's been very nice every time I called the office, great customer service. Great work as well from the mechanic guys. Really appreciate their service. Thanks.

Took my car in because it wouldn't start after not being turned on for 5 months while I was away in…read moreArmy BCT. They called me back the next day, told me I needed a new engine, and gave me an estimate around $6,500. I went in and asked if my engine could be repaired and was told no. I was charged a $100 diagnostic fee and took my car to Auto Clinique to get a second opinion. Once they got to my car, it took less than an hour to not only diagnosis but repair it and have it running again, all for $150. Saved me over $6,000! Update: I was able to obtain a refund for the diagnostic fee and they seemed willing to learn and improve.

I've been visiting this location for three years. I've always had a positive experience. Highly…read morerecommend this shop if you've had negative experiences with other places pushing or upselling unnecessary maintenance items on you. I have an older Chevy Silverado. They've always been honest and only brought required items to my attention. They work quickly. When I've had larger issues with obscure parts, then send away for them quickly and complete the work on time. They've never had to keep my vehicle overnight. A few times they worked a few minutes past closing to finish the job. Highly recommend.

Came here for the new emissions test. This was the easiest process. Just drove up, gave my…read moreinsurance, they tested it, and I paid. Easy, just a few minutes wait. There were no cars in front of me, and the waiting room was clean. The staff was nice and respectful. Will come back!

I went to 4 other shops before coming to Ross. Ross was the only one that listened to me and took…read morecare of the problem without taking advantage. highly recommend!!!!

I used to really like this place and I would always take my cars here when an issue I couldn't…read morehandle myself came up. This past time however was pretty unpleasant. car was dropped off on a Thursday and due to be finished on that coming Wednesday for a camshaft replacement, I didn't end up getting the ok to pick it up until Friday where they tried giving it back to me with a check engine light that wasn't there before and the engine wouldn't even stay on for more than 5 seconds at a time before sputtering out and dying, so they kept it for another day so they could mess with it some more. they eventually got it to be able to run but still sent me home with a check engine light, which come to find out is because they somehow didn't notice an extremely obvious wiring issue that I noticed about 5 minutes into just looking around the sensors. On top of the already pretty unacceptable experience my leather drivers seat also had a brand new rip in it and the paint on my fenders was cracked due to them forcing my hood open because they somehow managed to get it stuck closed. I was promised updates and didn't get a single one throughout the entire process unless I called the owner directly. They also heavily rounded my drain plug when changing the oil. Needless to say Im looking for a new shop now.

Top line is top quality! Went for an oil change, which they have a special running. This is a…read morequality shop all the way. Very knowledgeable, great hospitality and clean inviting waiting room had me in and out in under 30 minutes. Unlike these drive through places, they actually look at your whole car and recommend repairs. Mine didn't need anything else, another plus as most places sell you useless fitted etc be fire you need them. Anyway brought my daughter back with her car that had been serviced recently by the dealer. Top line identified several issues that they had either overlooked or created. They recommend not to drive the car in its current condition and went out of there way to contact warranty company to get repairs covered! Who does that? They even fixed the AC problem she had been complaining about to the dealer since she bought the car and they just kept blowing her off. So if you need car repairs, don't hesitate to come here!

We stopped to get an oil change. They brought the cabin air filter and the air cleaner into the…read morewaiting room to show us they needed replacing. I informed them I would do it myself. They also called us out into the shop to look at our brake pads that need replacing also Even allowed me to use the measurement tool to show me how they were needing replacing very soon. These guys are extremely honest, very thorough and I give them five stars and a great big thumbs up for their service

Dishonest mechanic. Told me I needed new brakes...LITERALLY had new rotors and brakes installed a…read moremonth ago and hadn't driven it since. Tried to convince me I also needed a complete system flush on Mazda with barely 50k miles. SMH. Ladies beware of this type if deceptive practice.

Hold up! I would not recommend this place. One-Star Review:…read moreDeceptive Practices at Only4 Auto Care Kenan Ajaj, Please call me so we can resolve the issue without having to go to court. The short of it: Misrepresentation of Part Availability: Claiming no non-OEM parts were available when they were is misleading and inflated the bill. Unnecessary Repairs: Replacing parts that were not faulty (as proven by my successful use of the old parts) indicates intentional overcharging. Lack of Transparency: Failing to provide a detailed invoice, delaying part number delivery, and refusing to sign handwritten part numbers suggest an intent to obscure the repair details. Price Gouging example: The extreme markup on parts (e.g., 1825% on the Mass Air Flow Sensor Connector) is far beyond reasonable industry standards. Kenan Ajaj and Joe, I trusted you as reliable mechanics, but my experience was deeply disappointing. On May 14, 2025, I brought my 2014 Audi A4 Quattro to Only4 Auto Care in Dallas, TX, for a starting issue caused by a shorted coil connector. Joe claimed a blown ECU fuse was fixed, but additional parts were needed, costing $2162.20. He said only OEM parts were available, yet after receiving the part numbers I found non-OEM parts at a fraction of the cost (e.g., Mass Air Flow Sensor: $546.66 vs. $34.49). This is just one of the multiple not need parts. I requested an invoice with part numbers multiple times, but Joe didn't send it. On May 17, he provided a printed invoice without part numbers and later texted numbers without descriptions, refusing to sign a handwritten invoice. On May 17, I returned to address missing body panel push pins, low-quality vinyl tape (not high-temperature cloth tape), and no heat shielding. Only two of three replaced parts were returned. I replaced the new parts with my originals, and the car has run perfectly for two months, proving the repairs were unnecessary. Prices were also inflated compared to Audi Dallas (e.g., Sensor Connector: Only4 price only for part $265.02 vs. $13.77 from Auto Dallas). This suggests deceptive practices, violating the Texas Deceptive Trade Practices Act. This also show price gouging again for a part not needed. On August 1, 2025, at 1 PM, I discussed these issues with Rambo, expecting a call from Ken or Joe, but none came. I'm seeking a full refund and have filed complaints with the Texas Attorney General and BBB. Avoid this shop to prevent similar experiences. Issues: No heat shielding, missing parts, misaligned washer fluid container, grease on floor mat, unnecessary $2162.20 repair for a fuse issue. Photos available. What a horrible experience. John Gibson Dallas Texas