Everything in person was great. Mike spent time to find the cause of your issue, and explained his…read moreprocess. Offered products but didn't oversell. I would have liked a call or text the day before with a more precise arrival time, other than the 4 hour window assigned.

Thank you and your team for the outstanding service we received from CJB Pest…read more Kyle, your technician, came out to our home and did an exceptional job. He was professional, knowledgeable, thorough, and took the time to explain everything clearly. It's refreshing to work with someone who truly cares about doing the job right and providing great customer service. Please pass along our appreciation to Kyle for representing your company so well. Experiences like this are exactly why companies earn loyal customers and referrals. Thank you again, and we truly appreciate the excellent service. We will be leaving a positive review. Best regards, Scott

Great service! The entire staff couldn't be more professional and courteous and completed the job…read morewithin 24hrs as promised!!

Amazing excellent service .. very efficient and professional .. highly recommend! Drew performed…read morethe service at my home and is a gem who is knowledgeable about all sorts of vermin and household invaders. Excellent work

I had a hard to reach paper wasp nest in a shrub that kids and animals frequently walk by…read more Francisco responded quickly and was able to handle my request same day. He was super friendly and thorough, as well as very reasonably priced. I would definitely recommend and will be going back to him for any similar issues!

I was looking for a new pest control specialist for Spring 2026. Francisco from J&B Pest Control…read moreresponded with pricing within the hour. Great response - Thank you!

They were incredibly expensive to just remove a couple of raccoons and some babies. They tried to…read moreget me to agree to $2500! I said no and he kept coming down u til we agreed to $680. Then after they removed the adults, they didn't come back for the babies. I called 5 times and emailed once with out a single return call from the technician, the supervisor or management. This company is a joke. Beware

I want to start with MoE thank you so much for caring about my concerns and getting a technician…read moreout immediately I amso greatful. The technician Kurtis was so kind he gave me a good arrival time went over and beyond and made sure I was satisfied. Thank you for rectifying the problem. Great job guys

I'd like to add one item that I didn't mention earlier, while the main issue we were dealing with…read morewas rodents I mentioned to Orkin that we also has been seeing some moths lately and they identified them as 'Indian Meal Moths' which are an invasive species in North America and are becoming a common pest issue. Orkin advised us to get rid of all potential food sources (mainly grains and cereals) or seal them in plastic containers, but they indicated they could also spray for them in cupboards where they were prevalent. That was included in their total price agreed upon, they did not charge extra for it-to their credit. But the spray was really ineffective getting rid of the moths. After a couple of months we were still seeing them (we'd already tossed old cereal boxes and/or packaged them in sealed plastic containers). I did some internet research on this pest and several sites recommended using pheromone traps-it's a cardboard triangular shaped box that gives off a pheromone which attracts the male moths and there is glue on the inside surfaces which traps them. I ordered some of these through the internet, placed them and within 5-6 weeks the moths had disappeared. It's not an instant fix, because it only captures/kills the males and eventually the population disappears from lack of breeding-but it works. Since we were not charged for the Orkin spray I can't complain too much, but once again the technology they use is not as good as what is available if you do a little research online and try the best recommended methods. Orkin are supposed to be the experts in pest control, if customers are finding better information doing internet research on their own what does that tell you? They need to up their game and improve their technology, or they'll be out of business soon.

Living next to a woods/swamp, we have critters. Unfortunately, we had them in the attic: Mice,…read morechipmunks, squirrels?. Last year, we paid Orkin approx 3k to seal the house and trap what had gotten in the attic. It worked, we were critter free for six months. In June we called Orkin back as their work had a warranty. 3 times they sent someone out to 'check' it, telling me they would send yet a 4th guy (over a 5 month period). Following a just OWN IT discussion, they sent Jake and Hunter who actually did something to reseal the house. Jake and Hunter were great. They didn't offer excuses, or suggest another team needed to come out. They got to work. They Owned It! They were fantastic! Thanks to Jake and Hunter, I'm looking forward to a critter free winter. So 5 stars to Jake and Hunter. 2 stars to Orkin in general for all the BS.

Showed up on time and handled the problem and went out of their way to keep it from happening againread more

These guys are the Best!! Tried setting a trap for ground hog that lived under our shed, and…read moreinstead got a Skunk. We freaked & didnt know what to do, plus we didnt want to get sprayed let alone our lawn cutter guys. Called King James, and guy came very next day, and only took @2 minutes to get rid of it. Leave it to the Professionals, I say! Very Nice guy too (I think it was Dave). Thanks King James. You are the Best!! Keep the Cage guys! (Havent seen the ground hog, must have moved down to Shelby Twp)-Ha!