Everything backed up at once -- toilets, sinks, and showers -- the Friday before Easter with…read morecompany on the way. Not exactly ideal timing. José arrived Saturday morning and got straight to work. He was, friendly, fast, efficient, and diagnosed the problem quickly: an overflowing septic tank. He had it resolved before our guests arrived. Great service, fair price. Highly recommend.

First of all, was 90 minutes late. Put one of the sewer lids on some groundcover plants, instead of…read moreconcrete patio that was 12 inches away. Suggested a service, that when I contacted a different company to get a second opinion, said was not needed. Did the the septic pumped.

I am very pleased with West County Septic. Eric and Jake came out to help us with our septic…read moreproblems - they were professional and knowledgeable. They explained everything thoroughly and were able to solve the septic problem efficiently and in a timely manner. I feel their customer service was above and beyond what I had expected. Additionally, they are both very nice! I will highly recommend West County Septic to all my family and friends for their septic issues!

Can't say enough good comments about West County Septic (WCS); Eric and Jake. First time we've ever…read moreused them and they came highly recommended. We had a septic problem with a backup in our system in Sebastopol and it turned out to be our distribution lines and boxes. WCS was incredibly professional, knowledge, nice, responsive, timely and came out quickly to diagnose the problem and came back 2 days later to completely fix the issue with their tractor and equipment. It was very obvious they have been doing this for awhile as they knew exactly what they were doing and kept us updated on all activities and explained everything clearly and in detail so we felt very comfortable with what they were going to do and what they did. Highly recommend WCS!!! David K.

Fast, professional, and easy to work with. Tony showed up on time, explained everything clearly,…read moreand got the job done right. Highly recommend!

Tony was awesome! Punctual, friendly, affordable,…read moreknowledgeable, fast and clean. I have used them 4 times so far.

I got same day service from Justin; as soon as I notified the office that our septic was backing…read moreup, he was out in a few hours. Justin and his assistant managed to clean out a very packed in septic tank due to much too long since any previous cleanout, and were persistent and got everything dislodged and cleaned out. I was very impressed, and would certainly use Just-In Time again.

These guys are the best. Always come out quickly as possible. Super nice, great price and efficient…read moreclean service!

Our dishwasher died on a Sunday, and on Monday morning we called PPS…read more They were able to send someone out that day, which is almost unheard of these days. They sent James "Forrester" Holley who was prompt, took his time but worked efficiently, and fixed our dishwasher. Additionally, he cleaned up after he was done! Thank you, Forrester, for truly exemplary and quality workmanship and being a nice, communicative person. When we saw the bill, we were equally happy! No sticker shock whatsoever! Thank you, PPS and Forrester! The Sexton's from Novato, CA

We called Petersen Plumbing Services after our insurance company told us we needed a water shutoff…read moredevice installed. Having moved into this 50-year-old house 2 years ago, we've discovered some unconventional pipe work on the property. Given this situation, it was completely understandable that we encountered many surprises along the way that extended timelines and increased costs--issues that neither we nor PPS could have anticipated. We'll provide a more detailed review of the work once everything has settled. What we want to highlight now are team members Forrester and Kyle. Throughout the entire process, they remained professional, courteous, and highly communicative. Whenever I reached out, they responded promptly by text or phone call, always taking time to clearly explain both the problem and proposed solution. Their excellent customer service made them true ambassadors for the company.

When Imy other guy cancelled out the day before he was to start work, I first called Joe who. said…read more"No problem, Rudy will be over from Russian River Septic".He previously did some work on my septic system so he was there the next day with another guy and a backhoe. Everything came off without a hitch. These guys are professional and on top of their game. I highly recommend Russian River Septic & Wine Waste for their expertise and knowledge.

Came extremely quick when we needed him. Great service and communication. I highly recommend. Fort…read moreRoss Lodge thanks you.

This company is exceptional! My heater kept blowing hot air. We could not get it to stop. I…read morecalled and talked to Kirsten who was so friendly and calming. Next thing I know Justin is at my door within 30 min (he said he decided to take my service call since he was so close to our address). Justin came in, got right to work reviewing my situation found it was my thermostat, clearly went over my options and the condition of my heater overall....all good thankfully other than thermostat. He replaced my thermostat set it to desired temp, then we had a brief friendly chat and on his way to next appt. Justin is one of the most friendliest and knowledgeable technicians I have ever had! He was very nice in the onset, clearly helped me to understand my situation and gave our problem and review the time needed. I am So Happy to have found this company! Would have given them a "10" if I could.

Pump septic, and repair a pipe. Justin came out on time, pumped septic and is now working on an…read moreestimate to repair a pipe. Very friendly, honest, respectful. Shares his knowledge. I wouldn't hesitate to have him do any job big or small.

Great service, prompt and very honest. Jason was great. Our pump was out working, he diagnosed it…read moreand hit it to work quickly. Suggested we get a new pump eventually but no pressure sales. Excellent customer service

We had a leach pit issue and feel extremely fortunate we called BDK Septic for help. Every step of…read morethe way they went above and beyond, doing everything they could to help us save money and get the best outcome. They patiently educated us on all aspects of our septic system and generously coached us through a lot of the repair process so we could do as much as possible ourselves, saving us thousands of dollars. Finally, they gave us great advice on preventative measures we could take to reduce the chance of issues arising in the future. It's rare to find a service these days that so greatly exceeds all expectations but BDK definitely fits that bill, and we give them the highest of recommendations.

Francisco with AllStarz Pumping was great! On time, checked in with me, showed me what he was…read moredoing (ewww, but still...!), and replace all covers, etc. Very professional! This was my second time using this company and I'll come right back to them in a few years!

Receptionist was thorough and knowledgeable. Service was quick, easy, and they even came…read moreearly!Thanks Fernando!

Where to start? Well first I'm only put one star because…read morethey won't allow me to put anything less. I've been waiting over a week for a call back from them and I still haven't gotten one. They never call you back. They constantly complain about the job they are on/doing. When they should be thankful they have a job in the first place.

Courteous, professional, considerate. Highly recommend. We had another highly rated company come…read moreout originally and they were awful - tore through landscaping like they didn't know what plants were. It was bizarre. Cancelled with them save contacted North Bay Septic instead. Very glad we did! Jesus was careful with the hose, explained everything as he went shopping, and charged a fair price.