I am very pleased with West County Septic. Eric and Jake came out to help us with our septic…read moreproblems - they were professional and knowledgeable. They explained everything thoroughly and were able to solve the septic problem efficiently and in a timely manner. I feel their customer service was above and beyond what I had expected. Additionally, they are both very nice! I will highly recommend West County Septic to all my family and friends for their septic issues!

Can't say enough good comments about West County Septic (WCS); Eric and Jake. First time we've ever…read moreused them and they came highly recommended. We had a septic problem with a backup in our system in Sebastopol and it turned out to be our distribution lines and boxes. WCS was incredibly professional, knowledge, nice, responsive, timely and came out quickly to diagnose the problem and came back 2 days later to completely fix the issue with their tractor and equipment. It was very obvious they have been doing this for awhile as they knew exactly what they were doing and kept us updated on all activities and explained everything clearly and in detail so we felt very comfortable with what they were going to do and what they did. Highly recommend WCS!!! David K.

Tony was awesome! Punctual, friendly, affordable,…read moreknowledgeable, fast and clean. I have used them 4 times so far.

Tony did a good job figuring out what the problem was and fixed it. However he didn't keep his…read moreappointments and put me off for weeks. He also didn't finish leveling a portion of the field and wouldn't come back. Eileen C.

I got same day service from Justin; as soon as I notified the office that our septic was backing…read moreup, he was out in a few hours. Justin and his assistant managed to clean out a very packed in septic tank due to much too long since any previous cleanout, and were persistent and got everything dislodged and cleaned out. I was very impressed, and would certainly use Just-In Time again.

These guys are the best. Always come out quickly as possible. Super nice, great price and efficient…read moreclean service!

Taylor was thankfully available when our tenant's tankless hot water heater failed a second time…read moreless than 7 months after it had been flushed. He analyzed the situation and recommended replacing it with a more reliable brand. What's more, his package included a 20 year maintenance program with annual flushing! That will insure that the warranty is kept intact for its full duration. Taylor came a week later and installed the high efficiency unit in a half day. Pleasure to work with him and he earned our trust.

They are amazing! Exceptional work, you can count on them to do a great job! Don't settle for cheap…read moreplumbers who do horrible work.

When Imy other guy cancelled out the day before he was to start work, I first called Joe who. said…read more"No problem, Rudy will be over from Russian River Septic".He previously did some work on my septic system so he was there the next day with another guy and a backhoe. Everything came off without a hitch. These guys are professional and on top of their game. I highly recommend Russian River Septic & Wine Waste for their expertise and knowledge.

Came extremely quick when we needed him. Great service and communication. I highly recommend. Fort…read moreRoss Lodge thanks you.

This company is exceptional! My heater kept blowing hot air. We could not get it to stop. I…read morecalled and talked to Kirsten who was so friendly and calming. Next thing I know Justin is at my door within 30 min (he said he decided to take my service call since he was so close to our address). Justin came in, got right to work reviewing my situation found it was my thermostat, clearly went over my options and the condition of my heater overall....all good thankfully other than thermostat. He replaced my thermostat set it to desired temp, then we had a brief friendly chat and on his way to next appt. Justin is one of the most friendliest and knowledgeable technicians I have ever had! He was very nice in the onset, clearly helped me to understand my situation and gave our problem and review the time needed. I am So Happy to have found this company! Would have given them a "10" if I could.

Pump septic, and repair a pipe. Justin came out on time, pumped septic and is now working on an…read moreestimate to repair a pipe. Very friendly, honest, respectful. Shares his knowledge. I wouldn't hesitate to have him do any job big or small.

I want to include part of a previous review: "This is a reliable and honest company." I…read morecompletely agree! I've had them out a few times now and won't bother calling anyone else when I need anything for my septic system. They always take the time to explain (in simple terms) what's going on with my septic and how they'll fix it. They have never done unnecessary work and often do less than I expected. Definitely recommend them!!

Great service, prompt and very honest. Jason was great. Our pump was out working, he diagnosed it…read moreand hit it to work quickly. Suggested we get a new pump eventually but no pressure sales. Excellent customer service

Francisco with AllStarz Pumping was great! On time, checked in with me, showed me what he was…read moredoing (ewww, but still...!), and replace all covers, etc. Very professional! This was my second time using this company and I'll come right back to them in a few years!

On May 20, 2026 Fransisco arrived on time and provided excellent service. He is knowledgeable,…read more professional and helped us identify our problem. Fransisco is an asset to your organization. Marcia & Marty C