Remember to be on time for breakfast!
My husband and I stay in Sonoma each year for my birthday. Our favorite B&B was closed for renovations, so we decided to try An Inn 2 Remember.
On our way up there, we stopped at a winery. We bought some wine and my husband put the bottles in the back of our SUV. He started to drive away from the winery without noticing that the trunk door popped back open and my over night bag accidentally fell out! We didn't know anything fell out until that night when we went to change. The winery was unfortunately closed by then!
Early the next morning the winery called my husband, since he left a message on their answering machine the night before, and said they had my bag. It was 8:45 am, breakfast was at 9:00. My husband explained to the owner our situation and said that we would be late to breakfast since he had to go get my bag. She appeared very understanding. When he came back, I quickly changed my clothes and went to breakfast. This was sadly at 9:30. My husband knocked on the kitchen door to let her know we were ready to eat. She came out and looked at us unexpectedly, then told us that she would return to the kitchen and ask her husband if there was still time for him to make us something to eat. She quickly came back out and told us sorry, but he put all the food away! She offered us some cookies that were already left out (some Keebler elf shortbread cookies), coffee, said she was happy we found my bag, and returned back to the kitchen.
I don't understand why they didn't have something already prepared for us, especially when my husband explained to the owner our situation and that we would be coming late. We were expecting her to say something like "sorry, your food is cold now, but let me go warm it up," instead of "sorry, you snooze you loose," attitude. I was already upset about losing my overnight bag on my birthday and then to be offered some store bought cookies and coffee for breakfast??
Mt first impression of the inn, I felt so welcomed by the owner and thought the inn was so charming and relaxing. She offered us a choice of having breakfast at 8:30 or 9:00. She even placed a couple of cupcakes in our room to wish me a happy birthday upon our arrival. Unfortunately by the time we left, I felt uncomfortable and felt like a little kid who was being punished for doing something wrong. I was embarrassed for being late to breakfast then left feeling hurt that they didn't share the breakfast with us that we were expecting. Oh well, by my next birthday renovations will be completed at The Cottage Inn and Spa, and we will happily be returning there next year, instead. read more