Ordered online through DoorDash. Very happy with the DoorDash experience. When it comes to Amy's Donuts though I'm just not sold.
I ordered online, so at least one donut that I ordered was substituted (perhaps two, but I haven't 'seen' the donuts in person before so maybe not but al least one definitely was). This was likely done because I ordered donuts at 7pm and so I really don't have an issue with the substitution. That's just a note (maybe don't order online?).
Donuts arrived and the box that contained 6 donuts had 4 round donuts and 2 'bar' (what my family called long johns) donuts crammed into the box. I say crammed because this box can easily hold 4 rounds and 1 bar but once you try to cram the other bar in there I ended up with 1 bar donut broken in half (and lemon filling spilling all over) and one bar stuck to the top of the box (the chocolate is mostly on the top of the box now). This leaves an impression with me because when you're charging 2-ish dollars per donut the presentation matters. If this were a gas station, whatever. But these are "premium" donuts and when they arrive they really should be presented well. I would note: this is not a delivery issue. This is someone put too many donuts that clearly didn't fit well into one box instead of spacing them out in another box.
I love donuts. So I picked several different types of things to try. Here is my experience: the cream filling and the lemon filling in the two bars were both really good (you can scrape it off the box, sort of). I thought the lemon filling was the perfect amount of lemon taste and really liked that filling. Lemon filled anything is normally my favorite.
The four other donuts were 'fancy' donuts. Here is what I honestly believe: the top of the donut (the goodies they make the donuts pretty with) is good. Nutella top, yum. Oreos and peanut butter, yum (although a weird combination I wouldn't necessarily endorse, but it was fun for a try). There was one with almonds and caramel and something, again, yum.
But the donut itself.... the dough is not my favorite. In fact, it seemed a little 'under baked' and therefore was a bit chewy, a bit heavy, the donut dough was a bit pale. So this has left me very torn. The goodies on top are kind of 'hiding' the fact that the donut itself is not great. In fact, I would argue the best part was the toppings or fillings but the vessel which is supposed to be the star (the donut!) is really not great.
On the positive: we ordered a set of old fashioned donuts (as singles) that were actually a bit better than the donut. They're not the best old fashioned we've ever sampled. They're also kind of closer to average, but they're definitely a bit better than the donuts.
I love supporting local business and realize that you often have to spend a little bit more to support those businesses. Happy to do that! But when it comes to donuts then you must make sure the presentation is still good (can't have broken donuts and donuts stuck to the boxing because you crammed them in) and you must make sure the donut itself tastes great. I am not certain that I would try Amy's out again -- just because I'm not convinced the toppings were the star (not the donut) and there are better, more affordable options around town.
I'd definitely buy a vat of the lemon filling though.... read more