Anna and her staff are Amazing! I go in sore and come out feeling Great! Thank you so much!!read more

I recently went to IL to visit my friend and she told me this spa/massage/facial place is her go-to…read moreplace. Since my face felt so dry and I was so tired after being on a plane for over 6 hours, I decided to pay a visit to my friend's favorite spa in town. Since I didn't have a reservation, I was grateful that my therapist was very nice, and she squeezed me in after her current session. My therapist massaged my face and helped me relax. She applied some face cream and continued massaging me gently but effectively. What I liked her most was that she didn't try to sell me any products there. Even though I did want to buy an eye cream and neck cream because I could tell that my fine lines and wrinkles were lighter, I didn't do so due to the airport liquid rules. I'll be back when I'm in town again.

Truly, a very comfortable relaxing space. This is my first visit and I did enjoy my massage…read moreservice. The massage studio is small but clean and presents a very relaxing environment. My massage therapist was attentive and checked on me throughout the service. Like with all services in a big city, make sure you call to confirm the appointment before you go to the location. Definitely check the studio out. The neighborhood is nice as well as the various services they provide.

Absolutely terrible experience. I booked this place for the first time. I arrived at 4:40p for my…read more4:45p custom 60 min massage. I got checked in by the receptionist and she instructed I change into the sandals and get settled as I waited. A few minutes later the receptionist grabs her belongings and tells me Mario is finishing by up and will be out to grab me shortly- she then proceeded to leave for the day. I sat in the empty lobby until 5:15p when I got up and decided to ring the front doorbell. Out came Mario the massage therapist and he told me I wasn't on his schedule. I even showed him the email with the confirmation. He called the manager and they said they'd be able to offer me a 45 min massage! I told them it was already too late and I didn't want to over pay for a shorter service. I asked for a refund and they said the charge will be released. No making it right.... No receipt. So frustrating for someone that just got off a 12 hour shift at their very physical job. Time is very valuable.

I had an amazing experience with the 60-Minute Hydra Peel Facial Treatment with Cassandra. She was…read moreprofessional, knowledgeable, and took time to understand my skin concerns. The treatment was refreshing, thorough, and precise. My skin felt deeply cleansed, hydrated, and noticeably smoother right after. I especially appreciated how intentional she was, explaining each step without making it feel rushed. The glow lasted well beyond the appointment. Highly recommend. I will definitely be back.

I had a really disappointing experience at Heavenly Massage. There was nothing "heavenly" about it…read more I booked what was advertised as a 90 minute massage, but the fine print shows it is actually closer to 80 minutes, with 10 minutes meant for changing. On top of that, my session started late, so the massage itself was only about 75 minutes. When I brought this up to the front desk, the response was dismissive. I was told "maybe the clock is broken," with no apology or effort to fix the situation. The overall experience felt unprofessional. The linens had a noticeable mildew smell, which made me uncomfortable right away. The massage itself was disorganized and at times painful in a concerning way, not therapeutic pressure but pressing directly on bones. I had booked a deep tissue massage, but no area was worked on long enough to actually release tension. It felt like random, surface level movements rather than intentional work, and it didn't provide any relief. I rarely leave negative reviews, but this did not meet basic expectations for professionalism or quality. I would not return or recommend.

The worst massage ever! I should've walked out the moment they asked for a payment upfront. The…read morelady had no idea what she was doing, left the room multiple times with the door open, and the whole place stank like food (she was eating when I walked in). She did not introduce herself and at no point did she ask me what areas I wanted her to focus on, if the pressure was ok etc. No etiquette, no manners and I I doubt she even has a license. When I asked her where she got her license/cert from, she couldn't answer. Not sure how this place is even open. DO NOT GO THERE!

Don't let the location turn you off! There's nothing wrong with it (it's in a medical type…read morebuilding that appears to be a bit uninhabited), but it's nothing fancy, if that's your thing. It's extremely clean Unbelievable deep tissue massage & the price was very reasonable. The staff/massage therapists are very kind, hospitable & talented for certain. Will definitely be back!!

Amazing stone massage! The massage therapist was very knowledgable about the various oils and…read morestones. The head and scalp massage was the best. A friend and I booked our appointments together and had an amazing experience. I recommend this place for any one is the Oak Park Chicago area.

I bought a Groupon for 60min deep tissue massage. Shappell gave detailed instructions to find the…read morelocation, which was helpful. Although it's in a gym, the space itself was very peaceful. Shappell was very thorough during the massage. ***however, upon reflection and discussion w a massage therapist friend on mine, I have concerns re consent in the following instances. 1. She told me that she would leave the room for me to undress but did not. 2. She told me to undress to my comfort level, which for me was top and bottom underwear. She then promoted me to remove my bra. 3. She used cupping without asking me before hand or instructing me as to why. Cupping obviously leaves marks on my back which I did not anticipate having following my appointment. This hasn't been a part of deep tissue massages I've had in the past at other places and this was the first time I'd ever have it done. 4. She took pictures of my back after the cupping which I did not consent to her taking. I would not have known she did this had she not shown me afterwards. I hope she has since deleted them. Shappell seems lovely and clearly is a gifted massage therapist. However, I feel very uncomfortable with these aspects and hope they are addressed for future clients.

Listen. A-mazing! I spent basically the entire day here. 80 min Vichy scrub. 80 min Body wrap. 110…read moreminute massage. Sole revival. Manicure. You must go. Like frfr. I made an appointment for the end of the month for a hydrafacial and The Grand which is the body scrub and body wrap. When I tell you my skin was like SILK. Honey. Do it.

3.5: 4/5 for customer service and location. 3/5 for service options and facility. Inside the hotel…read moreis very pretty, but overall the facilities are not competitive with The Peninsula or other spas in the area. Also the service list is pretty limited, for example there are no oxygen facials or upgrades that other spas in the area offer. Overall, it was a very nice experience and would be even better with more options and upgraded facility.

Had a long roadtrip and stopped in Chicago on the way through. Unfortunately, all those hours in…read morethe car can wreck havoc on the back. Scheduled a massage with Clarice and she did a fabulous job. She was able to find all the problem areas, even the ones I didn't know about. They have a lovely relaxation room with blankets and a beautiful view of the city. Although a smaller spa, very clean and modern.

Excellent couples massage. We were treated well and felt great when we left The locker rooms and…read morewaiting room were smaller than some places but overall were fine

The session was good, and the therapist was polite and attentive. The massage technique worked well…read morefor me. The only small drawback was the cool temperature in the room.

No I don't recommend waxing services unless you want a trip to the ER. The waxing service left me…read morered and inflamed.