Our practice, UC Dental is located in Union City. We worked on sustainability projects with Dr…read more Ariana and Dr. Max. Being in the dentistry business for over 50 years, they are the kindest, most transparent, & professional dental providers you will meet. When you come in, you are greeted with a warm smile. They have invested a lot into their patients. Believe me, I have seen their backend operations. I heartily recommend them to anyone in the Scotts Valley/Santa Cruz region.

The dentists are holistic and caring; however, the office policies, staff, and financial practices…read morelack ethics and are misleading. I had an appointment here to get a treatment plan and quote for Invisalign, and I went in to get scanned; part of that included a CBCT scan, which apparently "cost" $800 a la carte. I say 'cost' because the practice owns the machine, and all they have to do is sit you in it and press the button. I was hesitant to even do the scan because I am claustrophobic, and I had perfectly good X-rays, but I was pressured into it. Once I got the results for the invisible aligners, I saw the cost and what it would break down to, and I wanted to wait a few months before starting treatment until I had more money to start the expensive monthly payments. However, I was told that if I waited, they would charge me over $800 for the scan! I was never told this beforehand and argued back and forth with Kim about it, and then ultimately was pressured to start the aligner treatment before I was ready to start it because they were threatening to charge me for the scan separately. I gave it another shot and was going to take my child here for an exam and cleaning. The day before the appointment, she was sick with a fever and got sent home from school in the morning, and of course I called to reschedule. They want 2 business days' notice, or they charge me $150. I'm sorry, what parent has 2 business days' notice before their kid suddenly comes down with something? I offered to bring her in anyway to avoid spending $700 on an exam, cleaning, X-rays, plus a $150 deposit in the future, which is an unrealistic amount of money to just be able to drop when you are a family with no dental insurance. I scheduled here because Santa Cruz Children's Dental wanted to charge me $800 per child for the same thing!!! They said no I can't bring her in sick, so they would charge me anyway, and then tried to act like it was a "credit" for next time. No, it's not a credit; it's a penalty. Absolutely unethical, unkind, and INSANE business practices. They charged me anyway, and I disputed the charge on my card. I will not be making further appointments here and will take my business elsewhere. They also recommended an invasive and expensive double JAW surgery for me, which, after seeking a second opinion from another holistic dentist, was completely unnecessary, as the clear aligner treatment alone is already doing the job of widening my palate and expanding my airway. This practice is questionable and ethically and morally wrong, given their financial and business practices. If you are an uber-wealthy Silicon Valley transplant, go ahead and go here, but for the middle-class families of Santa Cruz... stay far, far away. They act like $150 is ten dollars. No big deal, why are you upset? It's the dentist's time, after all. Not to mention that they have a mile-long waitlist for cleanings, are booked out months in advance, and have probably already filled it. The dentist's time and the money the practice makes are the bottom line here.

Behind an unassuming storefront works the kindest, most thoughtful, most caring dental team I have…read moreever encountered. So far, I've only had the pleasure of being seen by Dr. Jade Chang. She doesn't judge. She takes the time to accommodate. And to make sure that you know before, during, and after what will / is / has happened -- and not just know, but also understand and heartily approve of. Because this isn't just another procedure for her: it's a team effort to keep you healthy. I love how she thinks holistically. I've never had a dentist palpate my neck or jaw to check for proximal causes of dental pain. Or check my blood pressure (and actually discuss what normal BP is for me). Or give me fun, boldly colored, polarized sunglasses to protect my eyes from her bright light. Or discuss my health history, especially with any modicum of interest beyond how it might influence the procedure at hand. She does. :) And you might think a small, independent dental office tucked into the mountains would have heart but not tech. But no, you'd be wrong. I really appreciated the easy-to-put-on blood pressure wrist cuff, tiny dental camera that takes super clear photos, and lovely device that suctions while also holding my mouth open (but not too wide!). The front office folks even text! And not with those "press 1 if" instructions - just genuine conversation to confirm details & get reminders. The assistants and front office folks are just as kind, warm, welcoming, and up-to-date. Like Dr. Chang, they communicate clearly and handle every last detail. I never thought I'd love a dentist's office. This one has happily proved me wrong. :):)

First time patient and wow, these folks are not only thorough but efficient. I feel like this was…read morethe best dental exam I've ever had. Their 3d imaging really helps you to see what they see inside your mouth. Super confidence inspiring and excellent communication from literally every staff member I spoke with. I couldn't recommend them enough and I'm very happy to have found this office.

Great dentist. Knowledgeable and caring. Really concerned about you. Helped me to relieve mouth…read morepain during Chemo treatment. I am forever thankful.

Dr Curtis is an AMAZING dentist. I have been with her for years, and she is highly professional,…read moreskilled, and just generally a terrific dentist. I have terrible gums & teeth, and she has kept them looking and feeling great for over 13 years. Lovely human and person as well, as an extra bonus.

Dr. Raffo and the entire staff have been taking excellent care of me for the past few years. I have…read moreconsistently received high-quality treatment with no issues, and scheduling has always been smooth and efficient. The office is well-organized, and the treatment rooms are exceptionally clean and equipped with state-of-the-art technology. I highly recommend this practice for anyone seeking reliable and professional dental care. Lami

My husband and I love Dr. Raffo and his team. We both agree he is the best dentist either of us…read morehave ever had. His office has very relaxed aura while maintaining the highest level of professionalism. The front desk staff are courteous and attentive. They are always happy to answer my questions thoroughly and patiently, and scheduling with them is always a breeze. Dr. Raffo and his team of hygienists are kind, personable, and gentle. After having had an unsavory experience with our last dentist office, we are over the moon to be patients of Dr. Raffo now. Thank you!!

LOVE. LOVE. LOVE Dr Yoshida and her team!…read more I feel well cared for each time I get to go. She is so sweet professional and kind. Thank You! And the rest of her team are as well.

Dr. Yoshida DOES NOT WORK WITH ANY DENTAL NETWORK! She was lovely to work with but PLEASE check…read morewith your insurance before scheduling an appt! Dr. Yoshida's Office said they took our insurance and our insurance covers 100% preventative care. Dr. Yoshida will file an insurance claim for you but they DO NOT accept the agreed upon prices set forth by the dentists in network! So, we are paying $280!!! for our daughter's bi-yearly cleaning and xrays. Dr. Yoshida saying "THEY TAKE OUR INSURANCE" was extremely MISLEADING.

Dr. Le DDS and his staff are absolutely wonderful. Very caring, right walked in the door today…read more They asked if I was in any pain. How was I doing today? I haven't been to the dentist in a while. They took care of the issue I had today. Dr Le DDS Was very gentle with the treatment I needed today. Set me up for a cleaning full x-rays and it was very enjoyable experience. I would truly recommend them. They have a great location right by Zinnias In Scotts Valley across the street from Walgreens. You will leave with a smile on your face

Dr. Stevens is knowledgeable and down-to-Earth. Liz, Hygienist is very skilled too. The office is…read moreclean and professionally managed. Check them out!

Today was my first consultation with Dr. Timothy Gifford, periodontist. I barely slept I was so…read moreanxious. I'm so glad I found this practice! After a comprehensive exam, Dr. Gifford spent time providing me four incrementally more aggressive treatment options. I have never in my life had a dentist spend so much time with me. I have confidence we will find a workable plan to treat and/or mitigate further disease. Bonus: The staff is really fun and the office is cheery and comfortable. 10 stars! Thank you!

I used to love and swear by this dentist until I learned the truth. When I had to change insurance…read moreand get a new dentist, they were flabbergasted by how shoddy their work is. The nightguard that Dr. Kaur gave me had been so improper that it was damaging my teeth and causing the front teeth to chip and crack. I was actually asked if I had gotten this nightguard from a different country, that's how slapdash it was. When I came in to ask for a refund to at least get some kind of moral mea culpa from them (this nightguard costs $735ish before insurance, according to the receptionist, but replacing a tooth is easily ten times that much, so it would be a drop in the ocean compared to the damage done to my mouth) I kept getting the runaround about things being "subjective". Then when I wasn't dissuaded I got an appointment with the doctor to talk it over, which I assumed would just be them trying to convince me my new dentist is a con artist, doesn't know anything, etc. And lo and behold, no surprise that's exactly what the appointment was about. No refunds, and that I should consider myself lucky my mouth guard even lasted this long. Now instead of things being "subjective" it was preposterous and no dentist in their right mind would say such a thing. Yeah, I'm sure my board-certified TMJ specialist was just making it up, while the dentist who made the device in question has no room for doubt. I mean I'm pretty sure they even made sure to CYOA by asking to take a look at my mouthguard so they could do an official "reply from the owner" here with something like "Actually when you came in we proved your teeth were already broken and we didn't do anything wrong-" and try to make other people reading this think I'm not being accurate. They tried to say my current dentist must be a scammer for charging around $1100 for an occlusal guard and that must be why. But I called around town and most dentists are in the 1000 dollar ballpark for guards. The only ones who quoted me lower than 900 were quick and clear to point out "that's just a base price, we increase it if it's more complex, and it'll probably involve exams too". Oh and if that wasn't enough, Dr. Kaur insisted the receptionist had just been mistaken and that actually it was only $300, and that I should be counting myself lucky to have gotten such a good deal - as if I care about saving money when it means breaking my teeth. While this is mostly what I'm pissed off about today, in the last few years I got the same fillings done on my teeth again and again from these people, while the filling I got ages ago from my paleolithic-era dentist in Mountain View is still holding strong. So I'll ask again who the real scammer is. And just as a funny aside, while I was waiting in the office, there was a guy at the front desk who showed up for his appointment, only to find out it had been canceled, despite having confirmed it. It turns out that the front desk just relies entirely on the automated system with no verification, had somehow sent another confirmation to the wrong number, and canceled his appointment. Obviously this doesn't impact my own experience, but it does make one question why there are so many screwups in one office. In one day. At the same hour.

Dr Valle has been my dentist for a few years now. The front office staff is friendly and organized…read more Dental hygienist has always been great, and today was no exception for my routine teeth cleaning. Last November, I bit into something hard with my front teeth and a veneer popped off. I called Dr Valle directly on his emergency phone number and they got me in right away to repair it. Dr Valle is very personable and experienced. Both my daughter and I are very happy with the Santa Cruz Dental Care practice. Highly recommend!

Dr Valle took me sooner than my appointment to replace my crown that fell off! He did an…read moreexceptional job as always. Then the dental hygienist did an exceptional job cleaning my teeth. Everyone else who works here is exceptional too. I have recommended this office to family and friends