1. Amy Chen, DDS

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San Francisco, CA

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Services - Amy Chen, DDS

Cavity treatment

Dental exams

Tooth filling replacement or repair

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San Bruno Avenue Dental Group - The BEST!

San Bruno Avenue Dental Group

3.5(133 reviews)
1.9 mi•Portola, Excelsior

Really happy with my visit here. Dr. Lee was super kind, gentle and professional. The staff is…read morepolite, and the office runs right on time.

I came in on a Saturday with a tooth that needed to be pulled and I was in severe pain. I told the…read morestaff I was already feeling sick from it and was afraid the infection would get worse. My insurance covers the extraction. After waiting in pain for the appointment, they retook X-rays several times on the painful side while one staff member was being shown how to do it. Then I was told the extraction required a bone graft for $1,000, not covered by insurance, or a collagen option for $250. I explained I couldn't pay either, that I don't want an implant, and that I just needed the tooth out. The dentist refused to pull it unless I paid. A bone graft is only for saving the spot for a future implant. Dentists pull teeth without bone grafts every day. When I said I didn't want an implant, that should have been the end of the discussion. Any good dentist would have pulled the tooth, especially for a patient who is in pain and telling you they're getting sick from it. Instead he told me to try a bigger office, knowing it was Saturday and nothing would be open until Monday. I left with antibiotics and the same infected tooth, facing the whole weekend in pain. I've since seen other reviews here describing the same thing. If you're coming in on insurance for a covered procedure, expect to be told you need to pay extra before they'll treat you. Put your health first and go somewhere else.

Photos
San Bruno Avenue Dental Group - Thumbs up. Love my dentist!!!

Thumbs up. Love my dentist!!!

San Bruno Avenue Dental Group - I felt calm and cool like my service dog Jackaroo on the dental chair!

I felt calm and cool like my service dog Jackaroo on the dental chair!

San Bruno Avenue Dental Group - Electric toothbrush

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Electric toothbrush

Lorraine O'Connor, DDS

Lorraine O'Connor, DDS

4.7(69 reviews)
0.4 mi•Bernal Heights, Mission

I retract my previous review. Once I spoke with the office manager, I understood that I happened to…read morehit upon a few unfortunate events in their staffing and systems -- power outages knocking the answering service out, for instance -- and in fact they took pains to help me know I am a valued patient. I really appreciated them taking the time to talk it out. I've been meaning to rewrite this review for a while, but am doing so tonight after the office and Dr O'Connor went above and beyond to squeeze me in on a Friday night after a cycling crash. I was in pain, uncertain what to do next, and she saw me without rushing me, giving me options for both emergency and long-term care. It was great to have a familiar place to go back to. Support a neighborhood business and go here!

I've been going to Dr. O'Connor for nearly ten years and I couldn't be happier. She is honest…read moreabout what is needed, and more importantly, about what is not needed (or what is not needed immediately). I've had various procedures done by her and never had any problems during of afterwards with any one them. Her office staff through the years has been inconsistent - a few billing issues now and again , nothing major - but the excellent dental care more than makes up for things. I appreciate any medical care where the doctor is straightforward about what is going on. I also admit that I enjoy her sense of humor too, even if it's hard to laugh with a mouthful of dental instruments!

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Lorraine O'Connor, DDS - Magazines a bottle water with glasses really nice so you can drink water if you get thirsty

Magazines a bottle water with glasses really nice so you can drink water if you get thirsty

Lorraine O'Connor, DDS - This office is really nice

This office is really nice

Lorraine O'Connor, DDS - This is so cute the little waiting room

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This is so cute the little waiting room

Amy Chen, DDS - generaldentistry - Updated October 2026

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