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    Platform
    Sarah C.

    It was really nice for my 1st train ride experience, everyone was helpful because we had no idea where to go. The Cafe bar was limited in their selection of food but pretty decent in breakfast sandwiches, fruit and snacks. They do have adult beverages and Water, Soda. I liked it but the other half got motion sickness lol.

    Quiet Car, nice seats
    Dennis M.

    Although I'm not a fan of trains, by accident, I wound up in the quiet car. Nice, clean seats, comfortable ride, and no cell phone tsk allowed--I feel like the old days! Suggest getting to the station early to park, grab a sandwich, and relax a bit, instead of running in at the last minute like a few people did. Makes it more enjoyable!

    Amtrak Station
    Ericka G.

    This is an average train station. Currently the down elevator is under construction, so you have to utilize the elevators or stairs. This location has quite a few food options and there are plenty of agents & kiosks available to assist you in your ticket purchases. This station is screaming for a deep clean. This includes the bathrooms. Those need both a deep clean as well as full renovation. Just old & disgusting.

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    11 years ago

    Helpful 4
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    5 years ago

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    8 years ago

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    12 years ago

    Helpful 3
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    15 years ago

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    11 years ago

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    Photo of John B.
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    8 years ago

    Mr.Ellis is a very hardworking person who always tries's to help the passenger.I am gratefull that he works at Union Station.

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    10 years ago

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    12 years ago

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    12 years ago

    Helpful 3
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    Ask the Community - Amtrak

    Review Highlights - Amtrak

    I like the Acela best because you can snag single seats, but the Northeast Regional has also been wonderful.

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    Union Station

    Union Station

    3.6(120 reviews)
    0.0 mi

    This is the local metro north station for New Haven. It is the end of the line where mostly…read moreeveryone gets off. It was my first time so I followed the large crowds. There is an interesting underground path that takes you to the main station. It is a very small station compared to others in New York City or Philly. There was a small gift shop and a Dunkin Donuts which had a large line. Outside there was a crowd of people waiting for an Uber or the local bus to downtown. It cost about $20 each way from the city. It was only my first time in New Haven so I didn't know what to compare it to. It was a cloudy rainy day so everyone seemed miserable. I would have to come back here on a sunny day to see if there is a difference.

    I took Amtrak from New Rochelle NY to New Haven Connecticut. I initially chose the State Street…read morestation in New Haven, but soon realized Union is less than a mile from State Street and it's not only much more convenient to get off at Union, but Union is a much nicer landing place. Union also offers more options when choosing routes. It should also be noted that on some Amtrak routes, State Street is the final destination, so the train has to turn around and change direction, therefore debarking the train will take longer if you get off at State Street. State Street is a functional, clean station, but there is no inside seating, vending machines, etc. Union is much larger, with inside seating, not too crowded, lots of attendants to help out. Vending machines aren't super well stocked, but they exist. The bathrooms are pretty clean and no lines when I was there. Food is limited--a news stand, a S'barro. I didn't have any food, but stopped by for a cold Diet Coke and the staff were very nice. Escalators work, elevators work, signage is very clear and consistent, floors pretty clean. I have been spoiled by Moynihan in NYC, and the Philly lounge and the Chicago lounge. But the more I've traveled by train, the more I realize those stations are outliers. I visited Baltimore's station several days ago and it was in utter disrepair. Gave me a new appreciation for a pretty "nice" station. Union (why are they all named Union?!) is a pretty nice station.

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    Union Station
    Union Station - At New Haven Union Station

    At New Haven Union Station

    Union Station - Track 8

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    Track 8

    Gateway Garage

    Gateway Garage

    3.0(2 reviews)
    0.1 mi

    Had my car parked monthly storage there, $170 a month. The location couldn't be more convince. The…read moretrain station is right around the corner. The garage is all camera covered and staffs seem very nice. Plenty of spaces and easy 24/7 access with a key fob they give you.

    So these guys have a lock on trapping locals trying to catch a train at Union Station. Here's how…read moreit works: You drive to New Haven to catch a train into Grand Central. (The trains almost always originate at Union Station.) So you drive to the parking garage attached to Union Station (Union Garage) as you have for years and years but now they simply close the garage in the morning regardless of whether there is parking available or not. SO you drive to the only other parking garage, which is only a block and half down the street, Gateway Garage (which you will find is in NO directory or parking guide to NH), wind around to the entrance where you are forced to make a tight right-hand turn into the garage--and as you make that turn the posted parking prices are on the inside of that right-hand turn so you don't see them until you are LEAVING the garage from the other direction. So you park your car, find an exit and hurry over to Union Station to catch your train. You return 26 hours later to pick up your car and know parking should be about $22 dollars. Instead, you are presented with a tab of $36! For heaven's sake, that's more than the round-trip ticket to New York 70 miles away! So beware, all, this is a complete trap and utter rip-off! If you take the train into NYC once a week the "bargain" is to buy a WHOLE MONTHLY PASS at Union Garage for $95 because then they have to let you in the garage even when its always closed! "Wow," I said to the poor guy at the cashier booth at Gateway Garage, "more than I pay for parking in Manhattan." "That's what everybody says," he said, taking my credit card. "So what do normal people do?" I asked him. "Sometimes they walk to the office over there and just start screaming," he said hopefully (but tactfully). (Jobs in Central CT are extremely hard to get)

    Amtrak - trainstations - Updated May 2026

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