The first booking I ever made with Uber, went well. I reserved an Uber several days in advance of a…read moreride to the airport - which is 27/miles from my home (a 31/min ride). The cost was reasonable $36.79 for a 4:30AM pickup on a Thursday. I tipped my driver 25%. My second Uber booking was ultimately a FAILURE. This was my return trip from the airport to my home, two days later on Saturday evening. Landing at 9:30/PM, retrieving baggage and contacting Uber at 10:00/PM. The least expensive Uber was $136.00 and the prices went up according to vehicle. That is "quadruple" what I paid two days earlier. This fee is/was, nothing but a scam and a ripoff. Totally taking advantage of weary travelers who want to get home. I would not pay the fee. I did not book an Uber. I took a taxi for $77.00 which is also expensive - but I had little choice, I paid. I will find other alternatives in the future, like hiring a neighbor.

Heads up to anyone who uses Uber they will not give you your money back even if they have to by the…read moreterms in the cancelation fee spot. So In terms for cancelation it specifies that if u cancel after 5 mins you get charged a fee. I canceled in 1 minute. Now also if driver is not on route I also dont get charged. Now they charged me a fee even tho it says they wouldn't charge one. Im trying to fight them on it and they purposely closed my ticket and didnt give me the yes no option where u can try to get more help. They even made it so the AI won't connect you to representatives. Here's the terms where it shows when they do or don't apply fees:

I was running late for work today and needed to get a taxi to be on time, so I walked down to the…read morePoughkeepsie train station and as usual the shady taxi drivers asked me to take the next cab because they are all waiting for the golden fare to come out of the train station. BUT 'Taxi Service' was there and offered to take me and told me i would get to work on time and he was right! great courteous service!

From the owner: Student Rates Marist, Vassar, Dutchess, CIA…read moreAirport Service, Stewart Airport, JFK, Laguardia, Newark Medical Transportation Big vans for larger groups

They hung me for an hour and a half!! They never showed up!!!!! Driver called to confirm and I…read moremissed my meeting!!!!!!!!!! They didn't even apologize Orr offer me another option!!!!!!!!!!!!!!!!!!!!!

always nice to catch a yellow cab. Just the nostalia alone is what makes it a great experience.read more

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more

My wife and I were visiting family in Ct. We had a midweek…read morenoon flight to California. DEEPAK, the driver from All QUEST arrived early and we were off for the Newark airport. He had studied the traffic; took the most sensible, least obtrusive route. Saving time and eliminating aggravation! He was professional, personable, and we thoroughly enjoyed our conversation. The car was roomy, comfortable, and clean. As our granddaughter would say: ALL QUEST LIMOUSINE made this experience EASY PEASY. We will use them on all future trips from Newark airport to Stamford, Ct. The price was all-inconclusive (fare, tolls, and tip), so there was no confusion about the charge. Now that we know about ALL QUEST, we have one less detail to angst over. thank you, Phil and Florie L. Marin County, California

What an amazing car service…read more Our driver - Javed- was incredible. Not only was he was an excellent driver and very professional, but he went above and beyond helping us track down our lost bags from a different terminal at JFK and even returned a left behind passport to us after the trip. This place is great - don't hesitate to book your next trip with them!!

I've called this company 2x. Each time I was told no. They may want to remove their sign from the…read moreMilford train station

We called for one to come at the hotel for 8, he showed up and I believe it was love at first ride…read more I mean, the guy was really nice, we were chatting it up and all that. We got the card with the Milford locations number since we originally dialed New Haven? I guess. So whatever we called for a ride on the way home too, came pretty quick and that guy was awesome too, we talked a bit before Three Days Grace popped on the radio.. I'm just sayin' I may have asked him to higher it, a lot. We will definitely be calling them today as well!

We had an absolutely fantastic experience with this transportation service for our trip to Yankee…read moreStadium! Coordinating travel for 17 family members is no small task, but everything was handled flawlessly from start to finish. The vehicle was clean, spacious, and incredibly comfortable--perfect for a large group. Our driver was professional, friendly, and extremely patient, especially when we hit a 4-hour rain delay at the game. Not once did we feel rushed or stressed about timing. Communication was excellent throughout the entire day, and the pickup after the game was smooth and well-organized despite the long delay and crowds. What really stood out was the reliability and flexibility. They truly went above and beyond to make sure our whole family had a stress-free and enjoyable experience. We were able to focus on making memories instead of worrying about logistics. Highly recommend for any group event--especially something as busy as a Yankees game. Call Colonial Transportation and ask for Tommy. If Frank happens to be your driver, that's a bonus.

i used them for years. neat drivers. polite. the cars are spotless. everyone of the drivers open…read moredoors when a passanger gets in and gets out of there cars. they take your luggage out of the trunk. and put it neatly on the curb at the airport. or your home . this company gets five stars from me

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

WHY NOT CALL US INSTEAD!!! Lower rates than all competitors, anytime day or night for any reason…read morewhatsoever, (516) 410-8888

You get what you pay for. STAY AWAY…read more Two of the worst driver experiences ever. For the trip to the airport, Lawrence E. showed up early and was rushing us the whole time. When we got to the car, instead of saying hi or being professional, he rudely told us we were making him late because he had to go to Smithtown after us. Then, he drove us to the WRONG AIRPORT. For the trip back, I got a text from Damian Smith when we landed, telling us he was running late. I appreciated the heads-up. He said it would be about 35 minutes, which would have been only a short wait for us after getting our bags, but it ended up being over an hour and 40 minutes. We kept checking in with phone calls and texts and he always said he was very close and would be there soon. At one point he said he had stopped to get gas. Then he said he was very close and that we should come outside. So we waited another ten minutes in the cold with our newborn baby after a 2 hour flight and he still wasn't there. I called him and demanded to know where he was, explaining that my newborn was cold and hungry and he hung up on me. Not knowing what else to do, I called the company to complain and cancel the ride. Just as he was pulling up, the company hung up on me. Damian now wants to talk to me "man to man". He said the safety of his passengers is his number one priority and that he had to get his wheel fixed, as if I should have both known that was what was really going on, and that I should have been grateful that was the reason he was late, instead of doing the right thing and letting us and the company know so other arrangements could be made. He denied hanging up on me. And felt he had to explain that he was in the right because the wheel needed to be fixed. He also told us he had to drive to Canada the next day. When he got us home, he said "See? You're home safe." As if he was a hero. Worst experience ever.