Horrible customer service from the young Hispanic guy with the short hair (Straight hair, not…read morecurly) Deliberately ignored me then gave me attitude and refused to help me. Other staff were helpful but this guy was the first I dealt with and he was useless and disrespectful.

I have not found my over 30 years being a Big 5 customer in any other Big 5 operation that could…read morecompare with this location in the following areas; * Customer Service * Knowledgeable Staff Members * Organized Merchandise Selections * Easy Flow Floor-plan * Well Lite, Clean, and Spotless Space.

We had a great experience here today with purchasing a new batting helmet for my son. Denise was…read moreextremely helpful and personable and made our shopping experience so enjoyable. We not only left with a batting helmet but with some helpful tips! Definitely coming back for my sporting needs and avoiding the big box store!

Sports you say? Heck Yes! (Channeling my inner Napoleon Dynamite). Sport about here has the best…read moreselection of equipment for most all ages for soccer, baseball, softball, football and more. They specialize in team uniforms and equipment. What I like here is you wont get the deer in the headlights look when you have a question on an item or specification. This is what the team here does. The person your talking to about a baseball mitt, doesn't also work in the women's wear department or at the snack bar. They do this well and they offer only the products that Ive seen most chain sports stores only offer as premium.

Went to pick up a skateboard and wheels for my son. The owner was very nice and helpful taking the…read moretime to show us various boards and size wheels she had in stock. The store has a good variety of items from Vans shoes to Dickies pants and everything in-between at really good, competitive prices.

Sign on the door says open, online says open until 8pm but door is always locked and it is 6pm at…read morethe moment, no one ever answers the phone. This is the THIRD time I try to shop here and it will be the last, that's just annoying.

Tired the online shopping for the first time, was very easy to use. Also was very impressed on how…read morefast the shipping and the tracking on it was right on.

Their customer service needs to be improved! There Credit department sold a debt to Midland credit…read moremanagement. I paid off the $76 bill but I was late. They kept charging me $30 until I owed them $358.82 then they sold this bad debt to Midland credit management.

Save yourself some hassle and go to the San Diego REI for ski service…read more I dropped off my skis for a hot wax because 50% off for members. Wanted to add a safety check for skis and boots going into new season. Filled out all paperwork, passed inspection and paid for both upfront. When I came to pickup nearly a week later, and past the date I was told they would be complete, there was an issue that the heel plate was worn down just over the allowable threshold. REI will not make adjustments or anything to skis/bindings. I was told I got a voicemail, but I never received a call. Pulled up my cell phone record on the spot. Worst of it all, they did not even do the wax. So my skis just sat at this location for a week, with my money, and then I picked them up and got my money back and nothing but wasted time.

REI is a great store for athletic and outdoorsy clothing and gear. One of the best perks is their…read morereturn policy. You can return or exchange items for up to a year if you're a co-op member (or up to 90 days if you're not), even if the items have been used. I absolutely love my hiking shoes from here (Lowa brand-pricey but worth it), and they carry so many high-quality brands like Vuori and Patagonia. Every time I shop here, the service has been friendly, knowledgeable, and genuinely helpful. Highly recommend for anyone who loves the outdoors or needs reliable gear.

I had a great experience at Soccer Mexico! I came in to get my daughter's last name added to her…read moresoccer jersey, and they made the whole process so easy. Everyone was really friendly and helpful, the pricing was super reasonable, and the turnaround time was quick. We'll definitely be back.

This is my go to spot for making custom shirts! Gabi is always so friendly and makes sure the…read morecustomer is completely satisfied every time. THANK YOU

If you're at all, considering purchasing a firearm, these guys absolutely know the product the…read moremarket and can give you some great advice on what to get and how to use it. The pricing is just fair, but I go there for the service.

first time california firearm purchase…read more Andrew was very knowledgeable and helpful! 10/10 would recommend this place for first time buyers.

I'm from AZ and i buy online. I purchased several real leather footballs from them on three…read moreseparate orders. The most recent one had some issues and I contacted Todd. He made it right and resolved the issue. Great customer service and I will do business again. The shipping was fast each time. Will probably be the first place I go to when it comes to footballs.

To help potential new buyers of Wizard Footballs, the balls they sell for kicking are factory…read moreblemished, the four quadrant pieces of the football are significantly different sizes, the stitching is substantially off, the white stripes do not match/align, and the skin of the football can be discolored and patchy in several areas. The bottom line is they look horrible. it is surprising because of the cost of these footballs, and when I called to speak to customer service about it, they told me I had to mail them back my selves at my expense if I wanted to have the option of them handpicking other blemished balls. My only agenda here is to let others know my personal experience. I have photographs to show what is stated above, and emails from the company that state exactly what is above.

Tony was incredibly helpful in finding me the right racket for my game. I ended up getting the Head…read moreSpeed Legend Pro, and I couldn't be happier with it! Tony really took the time to understand my play style and gave honest, thoughtful recommendations -- not just a sales pitch. You can tell he knows his stuff and genuinely wants players to feel confident with their gear. Super friendly, easy to talk to, and made the whole process feel effortless. If you're looking for someone who actually listens and knows tennis inside out, Tony's your guy. Thanks again!

DO IT TENNIS is the best online retailer for tennis that I have ever experienced. I always receive…read morefirst-class treatment from Tony Montes and Santiago when it comes to my tennis needs. Not only are the people here very competent, but they are also very honorable with their word. On many occasions, I have received my racquets within 2 days. Sometimes my order is next-day delivery! I am impressed with their service, and this company far exceeds my expectations for an online sporting goods retailer.

I've only gone here once for hot wheels and most of it was probably looted by 40 yr olds scalpers…read moreor nice collectors, don't matter tho bc I just love Walmarts and whenever I go to a Walmart I beg my dad or mom for hot wheels and occasionally m2 machines if they have any trucks, overall a nice place, a con they have is that they don't restock hot wheels much.

Absolutely trash store…read more No CS rep knows where anything is even if you show them on the website the actual location of the item. They will make sure you go around the entire store more the once. Don't shop here