They called right away. My first question was "when do you raise your rates"? The said after 3…read moremonths. That is a no go scam to me. I have rented for years and this is unacceptable form of service

Loved using this place! Needed a space last minute, forgot my wallet and still was able to be in…read moreand out within 30 minutes. Customer service was great over the phone and in person. The carts they have there on hand helped me load the items by myself painlessly. Super clean units and safe. Would highly recommend!

I love these guys. They are great to do business with. They've spent a lot of money on good…read moresecurity so you can feel good about leaving expensive boats, RV's or vehicles. There's great lighting, plenty of cameras and computer tracking for every person who comes in 24-7, 365. If this facility is located in the area you're interested in, there's nowhere else to go. You won't beat these people or this facility.

no way I'd go back to this place, poor security, a paranoid, angry manager, do yourself a favor and…read morelook elsewhere, yes it's cheap but you get what you pay for! Renting here was the worst experience in business we've had in 40 years. Stuff stolen, manager always texting and or calling us about trivial stuff, stay away!

If I could give less than one star, I would! We have been using them for almost a year. The walls…read morein my unit are wet and many of my items have mold on them now. And everything that was in that large climate controlled unit are exposed to mold spores. I have to now wipe and clean everything. my unit has lacked climate control many times and after repeated calls, no one returned my call. When the climate control was repaired one of the times, I did get a phone call from someone telling me that the heat was turned on by accident! When I explained to her the issues I was having in my unit with mold and dampness and that boxes were collapsing because of it, she told me that does not happen to cardboard boxes and she told me I was an ungrateful customer and she hung up on me. That lady needs an education! Do not use public storage! Even the local property manager does not call you back. It should be the property manager's job to check and be sure that the AC unit is working every single day for those they are collecting money on climate controlled rentals.

I have mixed feelings about Public Storage in Raleigh (Glenwood Ave). The first meeting was great…read morewith a price of about $150 per month for a 20 x 10 feet climate controlled box. Space was clean and easy to access. Quickly the price was bumped to $250 a month (after the 6 months of honeymoon). 3 Months later another bump to $330 per month. That is a $180 increase in 9 months (December 2024 to September 2025). I just wish my income would follow the same trends. Clearly, they don't want you to stay and will squeeze you until you leave. That is too bad as I am storing mostly books and Models that will not rot or attract any pests. When I move out, I wish them someone who will store nasty and dirty stuff. They truly deserve it.

I have used this location for a little over a year and price has gone from $275 to $400 a month for…read moreclimate controlled 10x15 unit. They raise rates on you at Will with little notice and zero concern. I do not recommend them. I would have quit them if I hadn't needed their service because I moved across the country but I will as soon as I can. I can't afford it any longer.

Judith was great! I've had mixed experiences with other Public Storages in the past but this one…read morewas great! My sister works from 9-6 daily and has a hard time getting of work early for anything. She arrived right at 6pm, which is when they close. Judith kindly stayed the extra time to allow her to fill out the paperwork and get her unit. She didn't have to stay since they were technically closed but did. It was the nicest and best experience I've had with any storage facility. Thank you again Judith!!

This has been the worst storage unit company and especially this location that my wife and I have…read moreever needed to deal with. We have used multiple storage companies throughout various States while serving in the military and government contracting in the last 35 years. Do not use!! * Your unit gets your lock cut off and storage lock is put on when/if your payment doesn't post by day 5 into your billing cycle. * Some young kid is managing office with no clue on life. * There are only 4 carts available to load and carry items to and fro vehicle to storage unit. If needed on weekends forget it!! * 4 payment increases within a 12 month period and services had no upgrades from day one until we vacated the unit. This is the worst storage unit EVER ... EVER !!

Everytime I'm in need of a storage unit, this place gives the best service and the best rates,…read moreShoutout to Gary Cogliati this man knows what he's doing. Couldn't have asked for a smoother transition getting a storage unit. I got my 8x10 best needed for amount of items, call up Gary He's the guy for sure.

Great people to work with. Reasonably priced for indoor storage. I would highly recommend.read more

Very positive experience storing my car at Fuquay Storage. I rotated 2 of my cars over a one year…read moreperiod of time. I would basically exchange my cars every 2 to 3 weeks. We relocated to the Raleigh area about a year ago, moved into a rental house, and I didn't want to park one of my cars on the street (we have 3 cars including my wife's). I found out that Fuquay Storage will store cars, and rented on a month to month basis. They were great to work with, included assisting with my vehicle swapping. Just real good, nice folks. We recently bought a new house and decided it was time to keep all 3 cars at our house. They were great to work with up to the last day. Highly recommend.

This business has promised me a student discount that they did not even have available! Then they…read morehad me sign the contract a few days later promising that they would receive an override approval from upper management. Then they never bothered to call me back to tell me it was not approved so I could know about the failed transaction and could plan accordingly. Instead I found out the day I moved in just because they had put a lock on my storage unit and I had to go into the front office to get it removed... I found out the discount was not approved then... 4 business days after I was assured it would be taken care of. In fact the general manager was responsible to give me the call about the failed transaction and of course bothered to call... I do not support business practices where either lying or cheating customers into contracts is involved. I would advise you to beware of doing business at this CubeSmart location!!!

Gloria is awesome. She went above and beyond for us. I had cut my finger on one of my light bulbs,…read moreshe went back and got a band aid and some water for us. Great place!

The new managers, Jennifer and John, are kind, helpful, and go out of their way to assist. The old…read morereviews are obsolete. I agree that the former manager was less than optimal. I have had a positive experience with Jennifer and John, and Cardinal Storage South in Durham.

I rented the large storage unit from Cardinal Storage last month and was told I had access to a…read moremoving truck to assist with moving items into my storage unit. I ended up not using the storage unit or the truck due to circumstances outside of my control, but had paid for the unit for an entire month (through Aug 22). A friend of mine is renting at the same location and they had additional items to move to their unit, but when I asked the company if they would be willing to allow us the use of the truck to move items into her unit instead of my unit that I had paid for. I was informed that the truck was not available, that it was not included, that the truck was not 'at will', and that the availability for use of the truck was only for moving in within the first two weeks past the signature of the contract. Even when I explained the situation, that I had rented a unit and had never used the truck, I was still informed that it was not possible and that no alternative could be provided. I would not rent storage from them in the future and I will be sure to recommend to everyone to not use Cardinal Storage in the future.