After 52 years of driving, I got in my 1st accident -- I was rear ended. Not knowing where to take…read moremy car, I called my local Toyota dealer who recommended Churley Collision. From start to finish, Churley Collision was wonderful to work with. They worked with my insurance company and when it was time to pick up my car, when all the work was finished, all I could say was WOW. My 4Runner looked like new and I no longer had to be embarrassed driving around in a banged up car. Thanks to the entire team at Churley Collision for a job well done.

My husband recently bought a 2022 Toyota Tacoma that unfortunately had a lot of scratches on the…read morepaint. We made an appointment to see what could be done - and WOW, we couldn't believe the transformation. It looked brand new. I then decided to take in my 2021 Toyota 4Runner which I had for 5 years. Needless to say, it was time for a good detailing job. When I picked up my car, I could not have been more pleased - it looked fantastic. Mirror Finish knows what they're doing and reasonably priced.

Got some nasty pinstriping on my 4Runner and the wife wasnt terribly happy since its her daily…read moredriver. I know Nico through a 4Runner FB page and have seeen examples of his work but had not used his services prior to today. Glad I did. Excellent work and my(wifes) 4Runner looks as good as the day we brought it home. Not a scratch to be seen anywhere.

They gave me an appointment immediately within just a couple of days. Quality service at a…read morereasonable rate!

I was recently rear ended by someone. I brought my vehicle to Heck's and the customer service was…read moreexcellent. They make it easy by dealing with the insurance company directly and made the entire ordeal pleasant. I highly recommend bring your vehicle to Heck's, you won't be disappointed.

Worst customer service ive ever had. Tammy is beyond rude despite being" excellent at her job" then…read morewhen ask for manager to call back he was even worse. Lied to me when I asked for owner to contact me as obviously he wasnt going to address the issue. And was told " he's a silent owner and he wont call anyone. Started recording the call and asked him to repeat that. He went silent for over 3 mins while speaking to a woman in the background and then hung up on me. Proceeded to tell several more lies before I hung up and contacted horne auto group down in the valley to speak to John or Aaron. Do better Eddie and Tammy. Customers beware steer clear of this place unless u want to be treated like garbage

We DO NOT ~ I REPEAT ~ DO NOT!! RECOMMEND HAVING ANY WORK DONE HERE!! We were NOT satisfied with…read more the process or the finished product! Very Unprofessional! We took our truck to Horne Collision for repair on Tuesday, Sept. 3, 2024. We were told that they could have the work done and we would have it back in two weeks! ---* I asked and was told there would be no problem with getting the parts needed for the repair!! * --- After 3 weeks and NOTHING done on our truck yet . . . I wrote a review on here *YELP*. My husband received a phone call the next morning. He was told that they (Horne Collision) saw my post on Yelp and that he was to come and get our truck. They were not going to do the repairs!! Because of my review!!! SMH!!! The ONLY way that they would go ahead and do the repairs is IF I WOULD DELETE my review!! SO . . . I did. For my husband and the need to get our truck repaired and back!! But I did take a screen shot of the post and am attaching it to this review. SO, FIVE (5) WEEKS TO THE DAY ~ WE GOT OUR TRUCK BACK. Tuesday, Oct 8, 2024. And NO!! We are NOT happy with the work/repair! Won't be back! And FOR SURE DON'T RECOMMEND THIS PLACE!!!

Needed damage on front of RAV-4 repaired. Another shop said we would need to get a new bumper;…read more$2800 total. Took it to Mike. He gave me an estimate of $540 to repair and re-paint. Fantastic job....looks like new. Very pleased.

Mickey Pomeroy and his crew are the best! Pomeroy's Auto Body and Paint have worked on my truck…read moretwice now. Both times, the work was perfect. Very professional and courteous. Mickey knows his business well, and brings both expertise and knowledge to what he does. The paint job was great and repair work done on the running board , as well as the tailgate latch, done in record time. I would not hesitate to recommend Pomeroy's.

Travis came out and repaired the crack on my windshield. Awesome guy. Efficient and very…read moreknowledgeable. Looks perfect. Highly recommend. Anthony is the manager of this store and was equally nice and helpful on the phone. Thank you

Amazing service above and beyond I highly recommend this company could not have been more happyread more

So after going through the BBB, the company reimbursed me for the repair. This could have all been…read moreavoided if they did so in the first place. Leaves a bad taste in your mouth but I'll give them another star for EVENTUALLY doing the right thing.

Our summer camping trip to Big Lake got off to a bad start when the radiator blew on the top of the…read morerim. Thankfully, we had AAA and while we were trying to tell AAA where we were, Fraley's tow truck came up over the hill returning from a tow to Payson. The driver pulled over when he saw us stranded on the top of the hill, vehicle packed to the rim with two teenagers and a 90 lb dog. Dan had the tow truck loaded in no time and even went so far as to try to locate the radiator while we were en route to Show Low. Unfortunately, our vehicle had 3 possible radiators so they couldn't order the part until we got to Show Low. As soon as we arrived, they determined which radiator was needed before they even pulled the Tahoe off the tow truck. They got to work on it right away, pulling the radiator so that when the new one arrived all they had to do was install it. Jennifer in the office was great, making sure we all had water (including the dog) before we did anything else. Once the repair was done, Jennifer explained they are an authorized Napa parts repair shop, so if there were any issues with the new radiator the work is warranted at any Napa repair shop nationwide. Our trip was delayed, but they got us up and on the road again very quickly. We are very thankful for the way Fraley's took care of us in one day. We were on our way out of Show Low and even made it to get camp set up just before Sunset.

Derrick was amazing! Best salesman ever! I hate car shopping because some salesmen are so pushy!…read more Thank you!! Tonya Gleave

Lets see if we can not let this happen again. So i made an…read more appointment a couple weeks ago(Jan ) to install a key ignition switch on the 4th of Feb. The day I made the appointment I got switched over to the parts department and ordered the part. I confirmed with parts department that it would arrive intime for the install on the 4th. On the date of the appointment, which was confirmed by your text, i had to cancell due to my wife's illness. I call back to reschedule the appointment ASAP. Had to leave a request for call back. I received a voice msg later that day. I find part was never ordered due to me have to prove the Duramax is mine and the part was not and will not be ordered until I personally bring drivers license and proof of ownership of the vehicle. Really? Do you think it might me a good idea to let me know this from the very beginning. Like when the parts clerk talked to me. Or maybe when he found out that he couldn't order it with proper owner proof. It is a good thing that I didn't drive up 20 miles on the 4th just find out you never ordered the part. I would been highly angered. So now I'm going to drive to Horne today to make sure the part is ordered. Not cool at all.

Absolutely one of the worst diesel performance shops I've ever encountered in my lifetime. Sub-par…read moreat best mechanical knowledge, most work not performed correctly on first attempt, communication is almost completely nonexistent on multiple repair visits. The owner "Jeff" aka "snake oil salesman" of the area, comes across as a friendly joking good guy when he's selling you something but he's one of the worst at accepting responsibility for their shop errors and makes no attempt to rectify shop failures. Unfortunately he lets his ego run the business in times of failure when good old fashion customer service is what's needed. You can feel that the Employees are not happy with the owners attitude and and work environment, and often times they don't show up to work for days, and many have recently walked out on this loser. Do yourself a favor and bring your diesel problems anywhere else but this shop, it will save you a lot of headaches and financial issues in the future to avoid this place like the plague!! They will respond to this review with some BS puff piece (we don't know if we worked on your vehicle etc) but trust me I have receipts, this guy is a scumbag, and I'm surprised he's been able to rip people off this long in this beautiful small town community. I will be taking this joker to court to get my money back, I suggest everyone does the same ...

Power house Diesel Jeff is a great guy he was willing to take the time and listen to the noise I…read morewas experiencing on my F150 when FORD dealership didn't want to take me in until the following week. He was professional and honest giving me my options in going back to valley. I would recommend him in being a honest mechanic.